5/5
I had good experience with Featherstone Leigh Teddington both in buying and letting. The agent is knowledgeable and honest, no poshing sale and no trick.

Trusted Agent profile
★★★★★
798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
Reviews on Google
All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
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Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 778 reviews on Google only. Show every review
5/5
I had good experience with Featherstone Leigh Teddington both in buying and letting. The agent is knowledgeable and honest, no poshing sale and no trick.
4/5
We rented a house and had Alanna Toal working with us on it. She was always friendly and responsive. She and rest of her team made paperwork part reasonably efficient.
5/5
Very professional, friendly and helpful. Ashleigh was great in giving us the right advice and was always on hand to help with any enquiries. We are now happily settled in to our new place and it all happened with very little stress involved. Big thanks.
5/5
Alanna Toal and Katie Malham have been super helpful with our recent move into a really nice 1 bed flat in the area. Quick to respond to queries, and took all the hassle out of the whole tenancy process. Thank you! Would definitely recommend.
5/5
We've recently moved into a very nice house advertised by Featherstone Leigh Teddington. The whole process of renting our new home went smoothly thanks to Katie Malham who assisted us. Thank you so much and keep up the good work :)
5/5
I am co-owner and landlord of a two-bedroom apartment in Teddington, and the first tenants have just vacated it and new ones moved in. Stacey Mean and Alanna Toal looked after the whole process and it all went incredibly smoothly; the move was perfectly managed and all the necessary paperwork, appointments and arrangements were all in place. As often happens, there were potential issues regarding the state of the apartment at check-out, and these were resolved very diplomatically and successfully. Also, both new and old tenants changed their planned dates, but the rescheduling was very well-managed. I didn't really have to do anything myself, and would certainly recommend Stacey and Alanna to any other landlords.
5/5
After a bad experience with other letting agency Featherstone Leigh Teddington showed us how to be in the business professionally. Very good professionals, always willing to help, not rushing people on viewings. I would recommend their services to all my family and friends.
5/5
Can highly recommend Featherstone Leigh based on my recent experience renting a flat with them. Ashleigh Mutimear did a great job, very professional, on top of everything, excellent communication. Big thanks to Ashleigh and to Stacey Mean for making sure everything went smoothly.
5/5
Featherstone Leigh has once again been effective in finding me a new tenant for my property in Teddington. Stacey and the team are realistic on rental values and FL has a database of reputable tenants. I have been so pleased with the tenant finder service in the past. This time I have asked FL to manage the property and so far have had a very efficient and friendly service from Jane Dennis.
5/5
Featherstone Leigh offers excellent service at a very good price. They are very reliable and responsive to all queries. I had a great pleasure to work with a brilliant Lettings Negotiator Alanna Toal, who had been extremely helpful, professional and very flexible at the same time. It made my move easy and stress free. I would certainly recommend it!
5/5
These guys are amazing - very meticulous, very friendly, incredibly easy to deal with. No job is too big or small. Highly recommended.
5/5
Jo was fantastic. Available or quick in offering help and advice. It wasn't an easy sale, but she had patience and saw it through successfully. Thanks for your help on this and a purchase that followed.
5/5
We were very happy with the service we received from Featherstone Leigh, in particular from Charlie and Katalin who we found to be very helpful, professional and personable. They always answered any questions we had quickly and gave excellent customer service. Highly recommended!
5/5
I met with Serena twice last Friday. She was punctual - so important when I have back to back viewings all day , well informed about the property and when we did a second viewing she had all the information that my clients asked for. She was very patient with the clients questions and could not have been more helpful. I am still hoping they will take the flat and the only reason they wont is solely down to school places.
5/5
We always return to Jo in Kew for repeat business as we are assured of a fantastic service which goes the extra mile. Traditionally we do not use FSL to collect our rent but where situations have been difficult Jo and her team have been more than happy to intervene and assist. They are unbiased and always have a solution for everything. We are always ecstatic when they are successful in finding us tenants as we know the transaction will go well. Jo is friendly and very professional. Every phone call is returned and email responded to. It is a pleasure to work with Jo.
5/5
Very pleased with experience as a buyer. Alastair very professional (and tenacious!) throughout the process.
5/5
Excellent service, first class team -- across the whole office -- on both lettings and property sales.
5/5
Very pleased with Stewart Harrison's service as a buyer. Stewart was very professional and knowledgeable. He followed up timely on all issues raised and effectively facilitated a win-win deal for both sides. Highly recommend!
4/5
As a Landlord Featherstone Leigh always endeavor to keep me updated in a timely manner on all aspects of management from property to tenant. Have always found good tenants. Very pleased with the service and also one of the most competitive rates in London.
5/5
I have recently purchased and sold a property through Featherstone Leigh and would certainly recommend all their team to other buyers and sellers. I also currently rent a property through their lettings team who have been very helpful and professional from the start. Mani the Manager and his whole team have all gone the extra mile when needed and I will certainly instruct them again in the future.
5/5
Having dealt with many agencies in the past, the team at Featherstone Leigh Chiswick show complete competence at all times, with fresh, dynamic and innovative sales techniques. Ive had a great experience in selling many properties through Mani & Stewart and will continue to look forward working with Mani and the rest of the Chiswick team.
5/5
I use these guys to let my flat. Really excellent service and highly recommended.
5/5
It was very nice to use Featherstone Leigh service in Kingston Upon Thames, I would like to say THANK YOU.
2/5
Can't really review them as such, but I do think my reasons for leaving this are reasonable. If you can't get the customer's (my) name right in any of the 4 e-mails you send, and all four of those e-mails had glaringly obvious mistakes in them, you can't really expect people to trust you with their money. Happy to say that I managed to avoid using their actual services, so I can't really review them as such.
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town: