Featherstone Leigh estate agents in Richmond upon Thames, Kingston Upon Thames, Richmond and 1 more

★★★★★ 5/5

Google

The service we received from Chesterons was faultless! Glynn Gibb was super professional and his marketing strategy of our property meant we achieved an over asking price. A very big thank you to Gynn and his team.

Warren · 15 June 2018 · Featherstone Leigh London (62 New Kings Road)

★★★★★ 5/5

Google

Hannah and her team assisted us in the process of renting out our flat, and managed to secure us tenants within days from launching the marketing. They have been very professional and helpful throughout the whole process, from the evaluation of the flat till completion. We had a great experience with them and we would absolutely resort to them again!

Chiara · 15 June 2018 · Featherstone Leigh London (62 New Kings Road)

★★★★★ 5/5

Google

Richard, Matt and the team were fantastic with both our sale & purchase. Thanks so much guys!

Eddie · 15 June 2018 · Featherstone Leigh Kingston Upon Thames

★★★★★ 5/5

Google

The best from the best ones !!! With Rachel and Sarah help we managed to find and sign the new contract (with all additional check ups) just in 4 days !!!! They save our holiday and made it very positive experience.Thank you!

Liutik · 15 June 2018 · Featherstone Leigh Kingston Upon Thames

★★★★★ 5/5

Google

Featherstone Leigh were great during our sale and purchase. They really drove the process through and helped us to secure our new place. Thanks!

Nick · 15 June 2018 · Featherstone Leigh Kingston Upon Thames

★★★★★ 5/5

Google

Matt Aboud was excellent in single-handedly dragging a particularly difficult chain, of which we were the top of, over the line. Through no fault of Featherstone Leigh, the chain was longer and more difficult than envisaged due to the failure to disclose and lack of transparency of another Estate Agent further down the line. Without Matt's tireless efforts the chain would have crumbled easily. His team worked efficiently in the sale itself and produced excellent marketing. Kevin and Sarah Hand

Kevin · 15 June 2018 · Featherstone Leigh Kingston Upon Thames

★★★★★ 5/5

Google

Matt About at this branch has provided me with an excellent valuation service followed by numerous viewings and a sale in record time. His calm, courteous and professional approach has allowed me to get on with my day job whilst Featherstone Leigh do what they do best!

Mark · 15 June 2018 · Featherstone Leigh Kingston Upon Thames

★★★★★ 5/5

Google

We bought a house through FeatherstoneLeigh in Feb 2018. Their service was outstanding. Matt and his team helped to smooth over what was quite a difficult process, offering advice, reassurance and importantly - accurate information. I do not hesitate in recommending them.

Jenny · 15 June 2018 · Featherstone Leigh Kingston Upon Thames

★★★★★ 1/5

Google

Worst bunch of people I've ever dealt with. They are acting as if they are doing you a favour by giving this service. I've pushed, pushed and kept calling for days just to be told that on sorry he/her is not in.. Emails are never never replied to. At the end I've had to give a lift to one of the clerks and even take him back at the end of the viewing - so the clients are a taxi now. I've immediately to put an offer in only to receive more days of ignorance and not answering calls. Spare your time Really not worth the hassle

Laszlo · 16 April 2018 · Featherstone Leigh London (Chardin House)

★★★★★ 5/5

Google

Very pleased with the Featherstone Leigh team as buyers. In particular Chris and Mani were super helpful, polite and kept us informed in every step along the way. Highly recommend.

Guloren · 16 April 2018 · Featherstone Leigh London (Chardin House)

★★★★★ 1/5

Google

Be Cautious!! ( Both landlord and tenant) I had good impression of this agent when we first rented a property from it a few years ago.However, you will only see its true colour when you move out. We notified the agent 3 months in advance. The agent booked about three appointments with me during this period. The first time--although I called to confirmed that they had the keys themselves, it turned out that they failed to enter into the flat because of the key. The viewer apparently gave up. The second time-- the appointment was a saturday afternoon 4pm. However, someone from the agent came to the flat in the morning about 10am, saying a prospective tenant would like to see the flat right now. My paterner and I were still in bed, so I refused such request. Then, another staff of the agent brought a couple to view the property at aggreed time in the afternoon. YOU KNOW What?! The couple was specifically looking for a two-bedroom flat on ground floor, whereas ours is a one-bedroom flat on first floor. The agent clearly took the wrong viewer to the flat! About one month before our removal, the agent finally realized that they might need to take some photos of the flat to advertise(before that, only a few sentences of description on Rightmove). So, the third time--they emailed to make an appointment for pohto-taking, although i explicitly told them several times via text message/phone/email that I do not check email often. it's better to text me. I saw the email about 1 week later. I replied with my available time in the follwing week ( I thought they didn't have the key to the flat after the first appointment, so I had to stay at home). No one replied. Then, suddendly one day (about two weeks before our removal), the agent texted & emailed me, complaining that i failed to reply to their prior requests. Excuse me?!! I just replied them a ridiculous property check request a few days earilier---it is ridicouous, beacuse the requested date for the property check is two weeks AFTER our removal . I carefully cleaned the flat, and dedicated time for each of their appointments! Two days later, I realised why they expressly complained me-- the landlord has assigned another property agent to advertise the flat. The new agent took the potos of the flat, advertised it on rightmove, brought two viewers and found a new tenant all WITHIN ONE DAY!! Then, we know how much cost we have to pay for "losing" its client: The new tenant would like to move in a few days earily. Purely out of kindness, we negotiated with our new landlord and aggreed to moved out 2 days eariler. Featherstone then send us a bill of GBP 90 for amending the tenancy aggreement, despite they knew the fact that it was requested by the new tenant not us! I replied them that we would not pay anything and would move out in accordance with the contract. During this time, we mentioned several times in emails about our moving-out date(the date we moved in & pay rent). We, nevertheles,s moved out 2 days ealier, as we could not change our new tenancy again. We hired professional cleanning company to clean the whole and handed the keys to the agent at 9:30 am of the aggreed moving-out date. Today, we received an invoice for one-day rent, saying we dealyed our removal in accordance with the tenancy aggreement! If we miscaculated the date, shouldn't they tell us in the begnning??! In addition, we also received a check-out bill of GBP 120 and a long property check report----I am very curious about how much will they deduct from our depoite eventually, whereas I am confident that we mainteined the property well. Let's see.

L · 25 October 2017 · Featherstone Leigh Richmond Sales

★★★★★ 4/5

Google

Rating only, no written review.

Maya · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 4/5

Google

All in all a pretty good experience - Danny and the team were willing to be creative to get the final deal over the line!

Rob · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

Adam Hill made our move effortless. Great manager and really did make the whole process pleasurable a credit to the company!

Sarah · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

Good experience with Featherstone Leigh in Teddington - Ashleigh was very helpful and available for questions throughout the whole process.

Laura · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

They serve best service. The properties they upload in rightmove are real ones and are even better than their pictures. I got the property with FT in Teddington and really recommend this agent.

Zurtiefe12 · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

Thankyou very much specially Adam He was fantastic with everything. Property was already been offered a price but he waited for me to view it before he gave it away. whereas my experience with other agents was they just want give away the properties without even viewing and what one can offer(which could be better). Thank you very much once again

Rinkal · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

Adam is very professional, great customer service and we had a good follow up. I definitely recommend Featherstone Leigh. Special thanks to Stacey and Adam!

Simone · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

Having dealt with Ashleigh at Featherstone Leigh in Teddington I can honestly say she was a delight to deal with. I have no hesitation in recommending her. Professional, polite and proficient!

Robert · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

I would like to highlight the excellent client service offered to us by Adam Hill (Lettings Negotiator). Very satisfied with Adam's negotiation skills. Adam's professionalism, promptness and client-need driven attitude is commendable. Best letting agent we have dealt with so far. 5 Star!!!

Rajeev · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 4/5

Google

Featherstone Leigh and Adam Hill in particular were great to deal with throughout the whole process of finding somewhere to rent. Never wasting my time showing me properties that weren't to my needs, and never pressuring me into saying yes to somewhere i wasn't sure on - as a few of the other estate agents did. Many thanks

Robwakeling73 · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

This is the only time in my life where I had an enjoyable experience dealing with agents. Ashleigh went above and beyond in accomodating my schedule, so I can see flats as soon as they came on the market. She was attentive to my specific needs, managed to work with my limited availability, lining up multiple viewings and a day.... Result: found my dream flat and everything was done to help me secure it fast! Top notch service and professionalism. I recommend!

Jeremy · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

Featherstone Leigh are great - their agent Adam showed us two properties and we are currently renting one of them. Adam got back to us really quickly when we had follow-up questions about the process, and he negotiated for us with the landlord re. moving date. Great agency and great properties.

Julia · 25 October 2017 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

Featherstone Leigh's Teddington office were extremely helpful in finding us a 1 bed apartment. Ashleigh in particular was diligent and responded in a timely fashion to the queries we had. The whole process went smoothly from the start. We arranged with F&L to view four properties on a Saturday morning. We liked the second property, placed a bid and had it accepted by the landlord on the Monday. The whole process went seamlessly and to be completely honest it wasn't something we expected having been tenants in the rental market for many years and having experienced some pretty poor service on more than one occasion from various letting agents. Based on our experience I wouldn't hesitate recommending F&L to anyone seeking a rental property.

John · 25 October 2017 · Featherstone Leigh Teddington