5/5
I absolutely would recommend Phoebe,she was fantastic from day one we have meet. She was helping with everything,now we rent beautiful property which tick all the boxes and thatβs only because of Phoebe. Thank you again π€

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798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
Reviews on Google
All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
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Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 778 reviews on Google only. Show every review
5/5
I absolutely would recommend Phoebe,she was fantastic from day one we have meet. She was helping with everything,now we rent beautiful property which tick all the boxes and thatβs only because of Phoebe. Thank you again π€
5/5
Danielle was absolutely fantastic. The whole buying experience was dealt with in such a professional way with the added benefit of being a personal and friendly service. My move would not have happened without Danielle. Thank you very much!PositiveResponsiveness, Professionalism
5/5
Very positive experience. The whole procedure was very smooth and Phoebe was really very helpful answering any questions and guiding through the process. Jane also was prompt in responding and getting sorted out any issues. Would highly recommend this agency for anyone searching to rent or buy property in this areaPositiveResponsiveness, Quality, Professionalism, Value
5/5
I had the pleasure of working with Featherstone Leigh and Harry Crowe in particular in my search for a flat. Harry was exceptionally professional, responsive, not at all pushy and quickly tuned into what I was looking for. I highly recommend Harry and Featherstone Leigh to anyone searching for a flat.PositiveResponsiveness, Quality, Professionalism
5/5
I couldn't recommend Featherstone Leigh highly enough. I dealt with Scott Sacco on the sales side and he was great. A complete breath of fresh air from having dealt with other agents. He is knowledgeable, friendly and responded promptly to all my enquiries. He made the stressful process of buying a house a complete breeze. Five stars all around. Thanks Scott and all at Featherstone Leigh, Teddington.
5/5
I recently bought a flat in TEDDINGTON and I can honestly say Danielle was an absolute star. From the moment she took me on visits through to completion I could not fault her attitude, manner and professionalism. I had previously looked at two other flats via the main βD &Sβ agents in TEDDINGTON and I just felt like they were not really to be trusted. The difference with Featherstone Leigh was like chalk and cheese. Lovely attitude, efficient, very honest and basically I couldnβt fault Danielle. I would definitely recommend them for either a purchase or sale. If I need any estate agent help in future they will be the first company I contact.PositiveProfessionalism
1/5
Had my property on with them but as the commission was low they redirected all the interest to the properties with higher commission. Cowboys avoid!! use an agent who will try to sell your property not which property gives them more commission. Agents are advised to chase high commission sales not all sales be warned.
5/5
Jo and her team did a marvellous, professional job of finding us the perfect flat in Kew. Very efficient and caring people who went the extra mile for us. Highly recommended.
5/5
Jo O'Sullivan and all her team at Kew have gone above and beyond what I ever expected. They have been so kind and supportive throughout my time with them. Due to unexpected circumstances I needed to break my lease early. Jo talked me through the whole process, made sure there were no complications and was outstanding in her support throughout. I cannot recommend Jo and her team more, they are fantastic!
5/5
Excellent service provided for our flats in the Avante, Kingston over a decade. Well done to all staff and management. Keep up the great work.
1/5
Unfortunately I have been a tenant in a property managed by Feathertstone Leigh for 2 years and I have had errors and non-responsiveness nearly every time I have been in touch with them. If they are not getting a fee from the process they will to the utmost to not respond to you, having to chase them numerous times for each issue. Engineers turning up unannounced (during coronavirus, too), and then when contacted to let them know they would put the blame on the engineer. When originally signing contracts with them, they sent our documentation to two other people on two separate occasions. Constant spelling errors in contracts. When we left the property we were told to leave the keys in the office and the letting agents would contact the new tenants to arrange them collecting them the next day however I then had the new tenants contact me as they had received no contact from FL and were worried about how to access the property as their office had closed for the evening. The next day when they moved in FL gave them the incorrect keys twice. These are only a few of the many issues I have encountered and with them. They have consistently been so unprofessional and having lived in numerous rented properties this is the worst experience I have ever had with a letting agent. If you are a landlord and looking for someone to manage your property horrendously and never respond to your tenants then look no further.
5/5
Our experience of working with Laura Emery and Tara Thorne has been extremely professional and efficient. Contact and communications to keep us informed were knowledgeable and helpful during these challenging times. All our requests were dealt with in a friendly, attentive and patient manner. We thank Laura & Tara, and we recommend Featherstone Leigh.
5/5
Phoebe at teddington branch was very professional and helpful in arranging our letting. She was readily available and fast to respond to any queries.
5/5
Phoebe from Featherstone Leigh is very responsive and she knows and tracks the process carefully. She knows how to go through the difficult situations and resolve issues very quickly. She understands the requirements of each parties and she is ver well at managing the process.
5/5
I have recently completed the purchase of a property with Featherstone Leigh. Matt was very helpful and attentive at all stages of the process and I would be happy to recommend to others.
5/5
The recent purchase of our flat was managed brilliantly by Josie in spite of a number of difficulties during the process. We achieved our completion date as agreed as part of the offer and I am sure that without Josie's support and persistence this wouldn't have happened. A great estate agent doing more than we expected. Thanks
5/5
Josie and Mani were excellent. They listened to our needs and made sure to only show us properties which they thought we would like - which was different from other estate agents we used. They were then extremely diligent from the point that our offer was accepted through to exchange of contracts and then completion, doing their bit to make things progress efficiently. Their professionalism combined with their personal warmth made it a pleasure to work with them.
4/5
Rating only, no written review.
5/5
Fantastic service! Gemryan helped as find beautiful temporary home. Thank you so much!
5/5
We had a great experience with their Chiswick office - βJosie Mβ was particularly hard working on getting a big chain completed!
5/5
We have just exchanged contracts on a house purchase and it could not have been easier for us - Josie was so helpful and on hand at every stage of the way. We have been looking for some while and during this time Mani has always kept us in mind.
5/5
When you contact the agency, ask for Josie. It was such a pleasure to visit flats with her. She immediately understood what type of flat I was searching for and came up with different options very fast. I can only recommend her.
5/5
A lovely team in this Chiswick office. As said, Josie was brilliant at negotiating a fair deal for all parties and managed the process in a friendly and professional way. I can't thank them enough for guiding us all though this purchase in such a civilised and efficient manner.
5/5
Josie has now sold three properties for various clients of mine. The 1st one that she sold, she agreed it by doing a one off viewing after it had been on the market for several months with two other agents who failed to even put up an offer on the apartment. The 2nd was a large house that she agreed while she was marketing the property 'off market' and the 3rd she again agreed on the first viewing when once again it had been on the market for several months with two well know agents who failed to secure the sale. I couldn't recommend Josie highly enough.
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town: