5/5
We loved our first-time buying experience through Featherstone Leigh. They are friendly, responsive, professional, transparent, swift and courteous, even despite the current challenge of the pandemic. Cannot recommend them highly enough.

Trusted Agent profile
★★★★★
798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
Reviews on Google
All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
Business-wide
Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 778 reviews on Google only. Show every review
5/5
We loved our first-time buying experience through Featherstone Leigh. They are friendly, responsive, professional, transparent, swift and courteous, even despite the current challenge of the pandemic. Cannot recommend them highly enough.
5/5
Featherstone Leigh at Kingston, has been great to work with; their professional attitude but same time personal touch and understanding the process and supporting the cases, it has been great! I have worked with Charley West and he has been the representing FL, and I can easily say his robustness, positive attitude, authentic and welcoming attitude made the whole process smooth and easy to follow. As it is well known real estate buying/selling is not just about financial investment but in most cases it is an emotional investment and it is really important in such cases to have someone with high empathy (EQ) and Charley definitely has it!
5/5
We marketed our house with Matt Aboud and the team at Featherstone Leigh in Kingston and initially could not find anything ourselves so were not able to proceed with any of the offers they got for us. We removed our house from the market but Matt called us a few months later with a house we were keen on. He was right, we put ours straight back on the market and FL were able to secure us an offer enabling us to be proceedable on the house we purchased. The team including Richard Porter and Charley West work together well, are responsive and honest and I'd recommend them.
5/5
Bought through this agency, Stephen was our agent. Very good service, would recommend!
4/5
The team were professional and patient with us. We felt they were on our side during the sale and went out of their way to respond to any questions/issues that arose.
5/5
A a first-time buyer I found this to be a very professional and friendly service. Communications were good and the purchase went to plan and on-time. All in all a very positive experience.
5/5
Very friendly, helpful and responsive at a very busy period for the whole residential property industry - provided prompt feedback on viewings and chased others where needed to move things forward. Fair fees and less expensive than competitors we looked into. Recommended
5/5
Brilliant service. Matt and Sophie had a clear plan for the sale of our house and the effort and diligence Charley put in to managing day to day was superb. We were always kept informed and really well looked after. Thank you!
5/5
My partner and I were very pleased to work with Penelope at Featherstone Leigh in Kingston. We were in a tough spot looking for new living arrangements at short notice during lockdown. Penelope was very prompt at finding us the *perfect* spot! Thanks to Penelope and team for going above and beyond, and for your patience with my many questions!
5/5
We recently purchased a property with the help of Richard from this estate agent. He has been great throughout the process enabling us to get to a flawless transition to home ownership. He has efficiently responded to all our enquiries and multiple viewings. The recommendations he made were spot on and he went the extra mile after completion to ensure we can move in smoothly.
5/5
We recently bought a property through Featherstone Leigh and dealt with Stephen. He was a delight throughout the whole process. Incredibly polite and accommodating with us. We had further communications with Richard and found our queries answered promptly and efficiently. In all our experience was an absolute pleasure and we would definitely deal through them again if we get a chance.
5/5
I recently sold my flat through FL Kingston and was very impressed with the professionalism of the whole team, in particular Charley and Stephen. The team helped me achieve a fair price for my flat and appeared to have a broad network of credible buyers to ensure a quick sale. Stephen kept me informed at every stage of the journey. I always felt like I could have an honest conversation with FL Kingston and never waited long for a response to a question or concern. I would definitely recommend the team to anyone looking to sell their property in and around Kingston.
5/5
Bought a property through Featherstone Leigh in Kingston and we had a brilliant experience. Charley West was incredibly patient and helpful at every opportunity and worked really hard to make the process as smooth as possible. He always returned calls and emails and went out of his way to find answers (which probably should have been dealt with by solicitors) to keep the process moving. We would 100% recommend, of all the people involved in buying a house Charley was hands down the most supportive and helpful.
5/5
Richard at Featherstone Leigh was extremely helpful and informative as were his team when he was away. Really responsive to any queries and helped towards the smooth sale of our property. We would thoroughly recommend Richard and Featherstone Leigh for their faultless service and help.
5/5
Harry Crow, Stacey Mean and Phoebe from the Teddington office went out of their way to make our transition into our new home as smooth as possible.
5/5
Thanks Phoebe and Stacey for great service and supporting.
5/5
Phoebe was extremely helpful and responsive throughout the process
5/5
Laura was the agent who took care of all the renting process. Laura made all the process much easier for me,moving out/in it can be really stressful Everything went smoothly with laura help Really professional agent 😉
5/5
Excellent Estate Agents with a good variety of lovely properties and very attentive staff. Especial mention to Phoebe Baveystock, who was terrific! She was extremely helpful and responsive and assisted me throughout the whole process. Definitively recommended.
5/5
We dealt with Harry on a rental property recently. We haven't rented for about twenty years but Harry was extremely patient with our questions as we remembered the drill. He was very helpful throughout the process and I would definitely recommend. Cheers.
5/5
Thanks to everyone at the Chiswick branch especially Mani Sheibani for their determination in selling our property even when faced with extremely difficult challenges. Received excellent service and would not hesitate in recommending this estate agent.PositiveProfessionalism
5/5
We delt with Chloe May Pearce from the Chiswick office when searching for a property in the area, and in particular over one house. She was incredibly responsive, informative and helpful as well as being a real pleasure to be around.PositiveProfessionalism
5/5
We have been on the lookout to buy a property in Chiswick for a couple of months now. So far, Our experience with Chloe has been amazing! She is responsive, professional and very patient with listening to our reasoning and expectations. She has thr Local knowledge and ideas on how to make home improvements and dealing with contractors and builders. I highly recommend her to others. She is well versed with the area and may sure find us a property soon which we may call home.
5/5
Excellent agency! We had the pleasure to deal with Chloe May Pearce and she was very helpful from day one, answering or addressing all our questions very quickly. We also liked that she was flexible enough to find a way for us to get the keys to visit our flat one day we happened to arrive an hour late on a Friday evening!
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town: