5/5
Great and very helpful team! Thank you and I appreciate your help. Stefani

Trusted Agent profile
★★★★★
798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
Reviews on Google
All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
Business-wide
Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 778 reviews on Google only. Show every review
5/5
Great and very helpful team! Thank you and I appreciate your help. Stefani
5/5
Unusual to be writing a review for my vendor's estate agents but Emily in particular moved heaven and earth to make sure that we got the house we wanted. Over a 6 month period (a nightmare conveyance) she repeatedly went over and above to keep the transaction on track. Featherstone Leigh Teddington generally and Emily in particular have our thanks for their professional and attentive service throughout.
5/5
Rating only, no written review.
5/5
Very helpful and always on top of emails.Stacy Mean and Laura Emery do a great job of managing my flat.Highly recommend them.
5/5
Laura was excellent from the minute I walked in to the Teddington office right through the whole renting process. 5 stars - not enough!
3/5
Updated. From a landlord's perspective. Marketing / lettings office are efficient and friendly for finding tenants. The problem comes with the disconnect with the buildings management team. They are in a separate office and don't have joined up systems. So things can get confused / lost between the two if you're talking with both of them. One doesn't have a joined up view of the other. Recently have needed to be a bit more hands on than desired to get some building issues sorted. Will update again in the future if things improve.
5/5
Laura Emery was fantastic at Featherstone Leigh when dealing with a recent rented property. She's extremely thorough, very efficient and just a real pleasure to deal with. Thank you Laura!
5/5
One of the most helpful agents I've ever worked with ! Found us a property that we would never be able to find ourselves . Daisy Vaas was super helpful and patient with all our queries and requests ! Would highly recommend Featherstone Leigh Teddington! Thanks again guys !
5/5
Daisy Vass is the FeatherStone Leigh estate agency who did her best to support us in order to rent this place. Also she helped us to go thorough the process step by step. Although it was our first experience in renting a flat in the UK, everything was clear in the process and done on time.
5/5
Having dealt with lots of agents in the past, Featherstone Leigh have been by far the most efficient and friendly of them all. Having rented and used them to let out my property, nothing is too much for them and all responses are answered in a timely fashion. Their in-house management team is also very pro-active and fast acting on any problems. I would strongly recommend Featherstone Leigh and their management department.
5/5
Great staff and so helpful
5/5
Natasha was incredibly helpful. We got early viewings and some good insights. Thank you
5/5
Featherstone Leigh was the estate agent for the property which we purchased. The staff, Daniela in particular, were extremely efficient in keeping us informed throughout the process, and in answering any queries which we had for our sellers.
5/5
I can't speak highly enough of Alan Maynard and Natasha Wilkinson of the Twickenham office. We have been working with this office of Featherstone Leigh for some years now and they have let many properties for us. They are always helpful, professional and the advice they give is spot on. Not only do they understand the market and consistently find good quality tenants, they often achieve rents that exceed even our expectations. Superb
5/5
We recently worked with Featherstone Leigh to secure a rental. We worked with Natasha in the Twickenham office and can't recommend her enough. She truly went above and beyond to ensure the contracts were signed in a timely manner and the property was in great condition before moving in. Natasha is more than a lettings agent, she is someone who is passionate about what they do and wanting to see both parties happy.
5/5
Prue Semba has been absolutely fantastic to work with! We needed to find a long term rental property fast and after a short conversation, she understood exactly what we as a family needed. The very next day she showed us 4 excellent options in one day so we were able to have the lease agreed to the place we loved the most by the time we got home. I would highly recommend! Thank you again Prue!PositiveResponsiveness, Professionalism
5/5
We had great service from Featherstone Leigh Kew in our recent search looking for a rental property. The entire process from the initial call letting us know there is something available in our preferred area with our specifications, through to getting a viewing on short notice, the referencing process, tenancy agreement and getting the keys was a dream and they made a normally very stressful experience, much easier. A special thanks goes to Prue Semba for doing a fantastic job. Highly recommended.
5/5
As a new comer for UK, the agent provided me an excellent and professional service to assist me to complete a rental remotely with timezone difference. Detailed replies and answers definitely relieve my worry for renting. Prompt action also facilitates me to rent the property successfully. I would like to say a big thank you here. Certainly recommend others to get service from this agent.
5/5
We recently sold our house through Featherstone Leigh, dealing primarily with Charley. If there was an option to rate them 6 stars I would! Charley (and indeed every member of the team) was friendly, polite, knowledgable, helpful and professional at all times. A real pleasure to deal with. We sold our house some 4 months before finding a property to purchase and it is only because of Charley that our buyers were kept happy enough to wait for the chain to be complete. I wouldn’t hesitate to recommend Featherstone Leigh and would very happily work with them again.
5/5
Alliyah was great. Kudos to her. She answered alot of our question and was able give us good communication with the landlord. Thank you for the team who even went an extra mile to drop the keys to my workplace. Thank you.
5/5
I had a wonderful experience with Featherstone Leigh and Daniela in particular. The team are incredibly helpful and friendly and supported me through every step of buying my first home. They even offered mortgage advice through a local broker they recommended. I will certainly be returning to them when I eventually look to move again!PositiveResponsiveness, Quality, Professionalism
5/5
Featherstone Leigh have provided a professional service for the last 2 years since we rented out our home. I don’t have to communicate with them very often which is how it should be but when I do they are timely with answers to any queries and ensuring funds are transferred. They have also found reasonable priced contractors when work is required. I also communicate with my tenant even though fully managed and they have not had cause to grumble. Which as a landlord are all important factors when working with an agent. So all round thumbs up from me.PositiveResponsiveness, Professionalism
5/5
Featherstone Leigh in Twickenham were recommended to me by a local trusted contact several years ago and proved to be a great choice to test the market for a potential sale of my home. They were professional but friendly, responsive and communicated well. They had a good grasp of my situation and knew their client database of purchasers well, getting good quality interest and offers almost immediately. Should I be looking use an agent again, they would be my first port of call again.
5/5
We used Featherstone Leigh as part of a six strong, multi agency agreement when we needed to sell our flat urgently. Beth and Daniella far outshone the competition with excellent communication, very well qualified viewings and a phenomenal service all round. Once we entered into negotiations, Beth was incredibly adept at managing each hurdle with great skill and clarity, much more consultative than we expected. Having used a number of agents in the area I can confidently confirm that the team at Featherstone Leigh, Twickenham are a cut above their competitors and we could not be more delighted with their service!
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town: