Trusted Agent profile
★★★★★
798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
Reviews on Google
All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
Business-wide
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Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 778 reviews on Google only. Show every review
5/5
GoogleIt’s a bit nerve-racking to put your house up for rent for the first time but these guys made it easy, they’re super trustworthy (fees are always a worry too), friendly, responsive, I got my target rent rate and it’s just been a great experience with them. I feel really happy to be able to stick with these guys for the long term whether I sell or rent in future - thank you so much for all your help and services!
5/5
GoogleHas ben an absolute pleasure working alongside Alan, Natasha and team at FL. They were quick to respond, not too pushy and secured good tenants for my property in Twickenham Green. A good professional but personal service. Jim
5/5
GoogleDaniela Benrimjoi went above and beyond to make sure everything went smoothly with my sale! She has been a continuous support even after completion. Featherstone Leigh gave a professional and very friendly service throughout and would highly recommend them!
5/5
GoogleWe sold our house through Featherstone Leigh Twickenham and had excellent service throughout the entire process. They kept us informed along the way and helped to keep moving things along smoothly. A huge thank you to Daniela and team for all your hard work.
5/5
GoogleVery nice experience of renting a flat through Featherstone Leigh - Kew. Prue and Jo were always very professional, responsive and friendly. I would highly recommend this agency to everyone.
5/5
GoogleWe rented our flat with FL Kew and lived in for 2.5 years. We were very happy with the service we received, many thanks to Hailey who helped us during our tenancy patiently. Also, the branch manager Jo O'Sullivan is very helpful, personable, and indulgent lady. I highly recommend Featherstone Leigh, Kew. Thank you Hailey and Jo.
1/5
GoogleDefinitely would not recommend. The girl called Steph who works at the red lion street branch is very unprofessional and does not know how to do her job correctly. I am surprised how she got a job there in the first place. Never follows up on anything and tells lies.
5/5
GoogleFeatherstone Leigh were extremely helpful in progressing my transaction. Very thorough and proactive in following up matters where required. Chloe was brilliant, professional and very helpful and matters were picked up by Mani efficiently and seamlessly whilst Chloe was on annual leave.
5/5
GoogleFantastic letting team with Melanie and Stephanie having found me the exact property I was looking for; I couldn’t be more grateful. They’re well tuned in on the rental market and adamant to succeed for you!
5/5
GoogleVery happy to have engaged with Featherstone Leigh - Richmond. The team are professional, approachable and helpful. We can and do continue to rely on their excellent support and services; a thanks specifically goes to Max. Great job all round!
1/5
GoogleWhy are your work computers visable from outside? Do you think you are such an important realtor that GDPR legislation doesn't apply to you? Or is it that you simply don't value your customers and clients enough to protect their personal information accordingly? It says everything about you as a company to be honest. Fix your GDPR breaches immediately or expect a civil suit to be brought against you.
5/5
GoogleWe used Featherleigh Stone Twickenham branch services for buying our first home. I am pleased to tell the services met our expectation. I would like to thank Beth, Daniela and Erika for their continued support during our exchange and completion times. They have been wonderful in providing prompt response to all the queries during completion and also post completion. I would recommend them for their services.
5/5
GoogleWe sold our house and purchased our new house through Featherstone Leigh Twickenham and the whole team were excellent, guiding us and supporting us through the process and across the chain. They kept us informed and helped liaise across all parties to resolve any issues that arose. We’re delighted with the new house - thank you Daniela, Beth, Dan and Sophie for making it happen for us!
5/5
GoogleThanks Alliyah for her professional and prompt assistance throughout the rental process. She is patient, friendly and efficient. Would definitely recommend her and her team for future property related issues.
5/5
GoogleI would highly recommend Featherstone Leigh, they let my property within a week and were very communicative through the whole process, Alliyah has been a great help and very conciencious, 5 stars !
5/5
GoogleVery pleased with the service from Featherstone Leigh on the sale of our flat in Kingston. A special thanks to Stephen who went above and beyond to help us as we were living abroad at the time. Many thanks
5/5
GoogleHad a great experience with Featherstone Leigh. Got lots of viewings immediately. Hannah who was our contact throughout was incredibly reliable.
5/5
GoogleI had the opportunity to rent out my apartment from my real estate agent Alliyah. She was super kind and helpful throughout the process. She was punctual and always answered my queries. She was straightforward and disciplined, would absolutely recommend her to anyone struggling to find an apartment.
5/5
GoogleMy experience with Featherstone Leigh was great. My agent Alliyah was always ready and willing to help and reassure me with any concerns I had. Service with a smile! I would definitely recommend this agency to a friend!
5/5
GoogleBest estate agent I have ever dealt with - polite, efficient and super friendly. Kept me abreast of all matters in a timely fashion. My experience was lead by Harry Turnbull who provided excellent service and an outstanding customer experience. Definitely recommend F&L and Harry in the future.
5/5
GoogleFeatherstone Leigh were extremely helpful in progressing my transaction. Very thorough and proactive in following up matters where required. Chloe was brilliant, professional and very helpful and matters were picked up by Mani efficiently and seamlessly whilst Chloe was on annual leave.
5/5
GoogleEven though I did not end up renting through Featherstone Leigh, I need to say that Harry was an absolute star. He was really efficient in getting a viewing ASAP, details sent really quickly, everything went really smoothly. He's really professional, polite and efficient. Great agent and definitely a great asset to the agency!
5/5
GoogleWe had a wonderful, attentive experience buying with Chloe at Featherstone Leigh this summer! She couldn't have been more accomodating - arranging a swift second viewing, keeping us informed amidst a complicated stage of the buying process and assisting us even on the day of completion! The honesty and transparency of the process was a pleasant relief compared to so many competitors. A team who will genuinely work for you and with you at every stage of the buying process and whose communication was superb.
5/5
GoogleRating only, no written review.
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town:
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