4.6/5
View AgentsFriendly and helpfulful
Thabk you for your time help and advise. I appreciated your patience and not being rushed at the viewing. Very friendly and professional
Trusted Agent profile · Wales
Verified
FBM reviews in Pembroke and Milford Haven
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers34 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
Buyers118 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Our offices
FBM's two offices, most reviewed first. Each has its own page.
Latest reviews from every FBM office
Newest first, from every platform, with the office each review is about. First names only.
View Agents5/5
View AgentsPleasant, Professional & Efficient
Only just gone on the market but even at the start of our journey with FBM we can tell we’re in good hands! Donna, Melissa & Amberley can’t be more helpful or quicker at getting things going. Would recommend this team to anyone!
5/5
View AgentsSale of holiday home
Staff have been very professional and patient, would recommend
5/5
View AgentsEstate agent review
Leanne was professional, welcoming, well prepared and took her time to show us the house and answer our questions.
5/5
GoogleI've just met with a really knowledgable man called Leyton from FBM who has valued my rental property and I am completely blown away by his knowledge and professionalism. His open and honest approach is refreshing and it's good to meet a mature agent for a change. I will definitely be using FBM when I come to let my property.
Agent replied · 16 September 2026
Thank you so much for your kind review Dylan! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
View AgentsBuyer
Leanne was very knowledgeable and informative.
5/5
View AgentsProfessional, Friendly and Amazing Marketing
I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on time, which I really appreciate. The photos are brilliant and the video is just amazing, everything looks so professional and has captured the property beautifully. I’m really impressed with the effort and care that’s gone into everything. Thank you so much for doing such a fantastic job!
5/5
View AgentsAgent was friendly, helpful and honest
Melissa was a wonderful agent. She was very friendly and polite, she even got my shy toddler to smile and open up. She was patient with us while we walked around the property and answered every question we had. She was honest about any potential issues with the property. I hope she is available for every viewing we do :)
5/5
GoogleIncredibly friendly and efficient team, Lheyton went above and beyond to assist with the rental application process. Could not recommend FBM more highly!
5/5
GoogleFlawless and professional service from the FBM team. Lheyton was quick to assist with our queries and even quicker getting our rental application processed! 10/10
5/5
GoogleAmazing, professional and extremely helpful service. Donna, Melissa and Anwen kept us upto date with feedback. When offer on our property was accepted they kept us informed every step of the way. They went above and beyond, and we finally completed on our property, thank you. I also want to wish new owners of our cottage every happiness. It's a fabulous village with a great community and a fabulous local pub with great food. We will miss it. Thank you once again the Team at FBM - fantastic service.
5/5
GoogleRecently purchased and sold properties via FBM. We dealt with Donna, Amberley and Melissa throughout the process and they were all very knowledgeable and professional. All questions were answered promptly. Would recommend FBM!
5/5
GoogleI had brilliant service from Kaley and Leanne when I called into the office in search of house in the Milford Haven area. Had a look at a couple they had on their books but not really suitable. Kaley called me to advise that a little cottage had just come on the market and organised a viewing the very next day. It was the perfect property! A bit of negotiation with the seller and the deal was done. Great communication throughout the buying process. Thank you so much Kaley, Leanne and FBM. Highly recommended!
Agent replied · 23 February 2026
Dear Richard, Thank you for your wonderful review! We’re thrilled to hear that Kaley and Leanne provided you with exceptional service and helped you find your perfect cottage in Milford Haven. Communication is key to our success, and we’re glad you felt supported throughout the buying process. Your recommendation means a lot to us.
5/5
View AgentsAmazing service
Highly recommend fbm Milford haven very professional and friendly service
5/5
View AgentsFound us a home
Leanne actually listened to what we were looking for. Most estate agents just want to sell you a house, Leanne wanted us to find a home - and she did!
5/5
GoogleWe recently had the pleasure of working with FBM Pembroke for the purchase of our new property, a massive thanks to Donna and the team. Very professional and friendly, we would highly recommend to anyone looking for an estate agents. Thanks again!
5/5
View AgentsExcellent Service
I recently viewed properties in Johnston and Milford Haven with Sam and Kaley. Both agents were polite, helpful, answered all my questions and very professional. A credit to FBM
5/5
GoogleQuick and fast service from Lheyton. Much appreciated!
5/5
View AgentsFirst impressions are fantastic
Leanne was great to deal with today showing us around two properties to get the ball rolling on our relocation to the Milford Haven area. FBN certainly seem to have this area covered and I’m looking forward to dealing with them and Leanne and office staff again soon. No sale today but a very strong start. Thank you all involved
5/5
View AgentsFantastic agents
We saw several properties around Milford /Johnston area with FBM. Every member of the team we have spoken with has been lovely and we are very grateful for the viewings offered. Very transparent, informative and helpful, we have had a brilliant experience.
5/5
View AgentsMeinir Morgan
She was very good on sale it
4.8/5
View AgentsSelling my property
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her kindness I can’t recommend them enough.
Agent replied · 19 February 2026
Dear Susan, Thank you for your kind words and recommendation. We're thrilled to hear that Kaley's understanding and thoughtfulness made a positive impact on your experience. Our team at FBM Milford Haven strives to provide exceptional service, and it's wonderful to know we've met your expectations. If you need any further assistance, please don't hesitate to reach out. Best wishes, The
4.9/5
View AgentsFeedback
Very impressed was able to answer all our questions
5/5
GoogleLeanne from Milford office showed my husband and I two properties, Leanne is both professional and friendly, she was able to answer all questions about the properties and surrounding area. A top Sales Negotiator, highly recommend FBM for that reason alone, will use FBM to sell our when when it’s ready to go on the market
Agent replied · 13 February 2026
Dear Karen, Thank you for your wonderful review! We're thrilled to hear that Leanne has made your property viewing experience enjoyable. She truly embodies our commitment to providing exceptional service. If you need any further assistance or have more properties to explore, please don’t hesitate to reach out. We're here to help! Best regards
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about FBM
How many reviews does FBM have?
FBM has 585 reviews across its two offices, rated 4.8 out of 5 overall: 392 on Google, 36 on Facebook, 3 on Yell, 154 on View Agents.
Which FBM office has the most reviews?
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
Where are the FBM offices?
The two FBM offices, by town:
- Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
- Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM?
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
