Trusted Agent profile · Wales

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FBM reviews in Pembroke and Milford Haven

4.8

★★★★★ Excellent

585 reviews across 2 offices and 4 platforms

fbm.co.uk

FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

392

Reviews on Google

All 2 offices

Facebook logo

4.4 / 5

36

Reviews on Facebook

All 2 offices

Yell logo

5.0 / 5

3

Reviews on Yell

All 2 offices

View Agents logo

4.9 / 5

154

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

FBM's two offices, most reviewed first. Each has its own page.

Latest reviews from every FBM office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I’ve used FBM for a number of properties I’ve bought in Milford. And without fail I’ll always go to Kaley. Always informative and takes the hassle away from buying. But more importantly talks straight which as a buyer and seller i always appreciate. Fully recommend.

Scott · 23 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Scott! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Would just like to say that I have always received first class service from Kaley and Leanne in the Milford office. I have sold several properties with them and have always been delighted with the service and professionalism shown every time. Polite, friendly, helpful and successful, very happy, thank you!!

Terry · 22 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Terry! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rebecca organised a last minute viewing for me of a lovely property for the short period I was in the area. She was friendly and knowledgeable and the overall viewing process was very enjoyable.

Edward · 22 June 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Edward! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Just had a really great guy to value and take in my rental property, professional and very knowledgable. FBM are the market leaders and Lheyton has delivered. Amazing service

Chris · 22 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Chris! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rebecca and Lheyton were brilliant to deal with and got a tenant into my property very quickly and easily. I am very pleased with them and would definitely use FBM in future!

Connor · 21 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Connor! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rating only, no written review.

Chris · 20 June 2026 · FBM Milford Haven

5/5

Google

FBM was wonderful and Lheyton was fantastic

Jacob · 19 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Jacob! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Lheyton was great - really professional and friendly, couldn’t be more grateful and appreciative!

Jon · 19 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Jon! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rebecca was efficient , booking a viewing and sending out forms quickly in response to my enquiry. She was super accommodating enabling me to initially view via WhatsApp.

Anna · 19 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Anna! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rating only, no written review.

Lally · 19 June 2026 · FBM Pembroke

5/5

Google

I recently had a great experience with FBM Milford Haven and would highly recommend them. The service was professional, friendly, and efficient from start to finish. …

Miss · 19 June 2026 · FBM Milford Haven

5/5

Google

I recently had a great experience with FBM Milford Haven and would highly recommend them. The service was professional, friendly, and efficient from start to finish. A special mention goes to Kaley, the manager, who was outstanding throughout the process. Kaley was always approachable, knowledgeable, and quick to respond to any questions or concerns. Her communication was excellent, and she went above and beyond to ensure everything ran smoothly. It’s clear that customer service is a priority here, and Kaley’s dedication and professionalism made what could have been a stressful experience much easier. Thank you to Kaley and the whole team for all your hard work. I wouldn’t hesitate to use this estate agent again in the future.

Ella · 19 June 2026 · FBM Milford Haven

5/5

Google

Exemplary service and attention from Lheyton at FBM, the best agent I have dealt with in my life. I can’t thank him enough r for the help he has given me and my daughter. 10 stars!

Jane · 18 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Jane! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley has been so helpful with our house sale recently. She is friendly and efficient, and would recommend her to anyone. Thanks Kaley

Katie · 18 June 2026 · FBM Milford Haven

5/5

Google

Amberly was very professional, knowledgeable and patient.

Gary · 18 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Gary! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne was extremely knowledgeable and helpful in all our interactions

Dave · 18 June 2026 · FBM Milford Haven

5/5

Google

Leanne was absolutely fantastic & very helpful with the property viewings & we fell in love with 2 of the properties... Will be back in touch....

Guy · 17 June 2026 · FBM Milford Haven

5/5

Google

We were with rebecca and Layton! fantastic team can’t fault them gave them all the info we needed!! looking forward to speak soon thankyou!!

Alisha · 12 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Alisha! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I would recommend viewing properties with Bethany as she is very friendly, polite and professional

Diane · 11 June 2026 · FBM Milford Haven

5/5

Google

I have viewed a couple of properties with FBM and they are always excellent. Very friendly and willing to help . Amberley has been with me for two viewing now and I have to say she is very good, ready to answer questions but not intrusive on your viewing. Very pleased with agents

Ruth · 9 June 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Ruth! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

1/5

Google

Just like about everything else in modern society. Deceiptful and non responsive. Here is what happened. FBM had a listing for a house to rent with a two car garage. It was advertised as the owners wanted to keep one gargae for storage. Then after meeting with owner it became clear that they were going to be renovations on the house while I was paying rent and all the bills and cutting the grass. So in other words while I had to listen to renovations all day as I work from home they want continued access to the house. Then the lady made up some story that I said something rude to her . So she was a gaslighter and a deceiver. FBM should have bee more transparent and open and honest. I will be following up with a phone call to the regional manager because there other issues now.

Rrrrdavid1 · 8 June 2026 · FBM Pembroke

5/5

Google

Rating only, no written review.

Lena · 6 June 2026 · FBM Pembroke

5/5

Google

Rating only, no written review.

Katie · 5 June 2026 · FBM Pembroke

5/5

Google

Excellent service from Kaley and Leanne. A very professional team who always go above and beyond in order to achieve a sale . I am delighted

Lynn · 29 May 2026 · FBM Milford Haven

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about FBM

How many reviews does FBM have?

FBM has 585 reviews across its two offices, rated 4.8 out of 5 overall: 392 on Google, 36 on Facebook, 3 on Yell, 154 on View Agents.

Which FBM office has the most reviews?

Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.

Where are the FBM offices?

The two FBM offices, by town:

  • Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
  • Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?

34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."

What do buyers say about FBM?

118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."

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