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FBM reviews in Pembroke and Milford Haven

4.8

★★★★★ Excellent

586 reviews across 2 offices and 4 platforms

fbm.co.uk

FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 586 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

393

Reviews on Google

All 2 offices

Facebook logo

4.4 / 5

36

Reviews on Facebook

All 2 offices

Yell logo

5.0 / 5

3

Reviews on Yell

All 2 offices

The Trusted Agent logo

4.9 / 5

154

Reviews on The Trusted Agent

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

FBM's two offices, most reviewed first. Each has its own page.

Latest reviews from every FBM office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

five star

Sheila · 7 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Sheila! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Great customer service from Lheyton friendly, helpful and informative would recommend to anyone.

Harry · 6 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Harry! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Lheyton was very helpful and friendly. Thankyou

Lola · 6 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Lola! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

FBM have been fantastic is selling our house for us. They listened to everything that we wanted and were so efficient. Kaley came out to take the photos and within an hour had posted a sneak peak reel gaining interest before it was even put on the market. As this was our first time selling a property Kaley, Leanne and Bethany have been very supportive and have guided us through the process. They have kept us in the loop throughout. Our house sold in 3 weeks for the price we wanted, a testament to their hard work! I cannot thank you all enough, if we ever have to sell again we’ll be using FBM! Thanks Ladies!

Rebecca · 6 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Rebecca! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

5 stars isn't enough! Fantastic service selling through these guys, from start to finish Kaley was top quality. She kept us up to date with progress reports in what was a very stressful time. Always made us feel at ease and helped with any concerns we had through the selling process. Highly recommend

ADAM · 6 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Adam! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Excellent service. Amberley kept us informed at every stage of the process

Paul · 3 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Paul! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Always had the best experience with FBM from purchasing my house through them two years ago to now renting the same house out and there was nobody else I would rather let manage the whole thing. Lleyton has been brilliant throughout with communication and keeping me up to date on things, always on the other end of the phone when I ask too many questions! Answers everything I’m not sure of which is a lot and has guided me perfectly throughout the whole process. Brilliant sense of humour too may I add! Definitely recommend FBM and 100% Lleyton Warby 🙌🏼

Sabrina · 1 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Sabrina! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Lheyton FBM agent was so great in showing us the apartment. He took time to let us look around even though we were running late and didn’t get to our viewing right until the end. He did a fantastic job telling us about the apartment and the landlords as well as telling us about the local area. Lheyton definitely sold us on the location and the property! Thank you for a great experience!

Cynthia · 1 July 2026 · FBM Pembroke

Agent replied · 16 September 2026

Thank you so much for your kind review Cynthia! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Fantastic Service! FBM made the sale and purchase effortless and stress free.

Morgan · 29 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Morgan! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We have sold some properties through FBM and found Leanne to be very enthusiastic and professional. Will definitely continue to use them.

Kim · 28 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Kim! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

The property was lovely! Amberley was amazing answered all out questions let us walk through get a feel of things ourselves but was close to answer any questions we had. We would 1000% recommend

Charlie · 27 June 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Charlie! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne has been very kind and patient guiding me through multiple viewings over several months. I have hopefully found my new home to retire to at last

Anita · 27 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Anita! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kayley and team have made the process of selling my house very simple. Explained the process thoroughly. Good communication throughout. A friendly and professional team that I would happily recommend.

Bethan · 26 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Bethan! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Selling the house using FBM went very smoothly, we both found Kaley and her team very helpful , knowledgeable and easy to talk to. After every viewing we always got feedback and advice.

Wayne · 26 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Wayne! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley and Leanne have been brilliant with the sale of my property. From photos, to viewings and feedback they have been nothing short of brilliant. They have been so helpful and I highly recommend! Lovely ladies! 🤩 …

Niamh · 26 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Niamh! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Recently sold 2 properties with FBM Milford Haven and all staff was friendly, kind and helpful nothing was to much trouble. They kept in contact throughout the whole process. Definitely recommend them if selling around the Milford Haven area.

Bethan · 26 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Bethan! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

In our dealings with Leanne Robertson, We have found her to be professional, courteous and very friendly. Wheather you are buying or selling a property, Leanne keeps you informed every step of the way. Highly recommended

Sue · 25 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Sue! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I dealt with Leanne selling my house, she was my sales contact.. I found her completely reliable, always punctual and extremely pleasant..She is well spoken and courteous...I found FBM an excellent company to deal with and can highly recommend...

John · 25 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review John! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rating only, no written review.

Rosejoshy · 24 June 2026 · FBM Milford Haven

5/5

Google

Rating only, no written review.

Juliet · 24 June 2026 · FBM Pembroke

5/5

Google

Great service from Lheyton and Rebecca wouldn't use any one else

Gareth · 23 June 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Gareth! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Fantastic service from Lheyton, such a nice gentleman and very kind of him to bring an ice cream to my property valuation which was very welcome in the summer heat. I’ve never experienced such amazing service before, I’m really impressed by the FBM service that Lheyton has delivered today.

Gavin · 23 June 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Gavin! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rebecca has been lovely so far - really professional, honest and helpful throughout the process. We haven’t managed to secure a property yet, but she’s been great to deal with and we’re looking forward to hopefully getting somewhere eventually

Sebastian · 23 June 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Sebastian! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We purchased our home through FBM and had a great experience. Leanne was great throughout, professional and always quick to respond, She kept us well informed and ensured the process ran smooth and stress free.

LINDSEY · 23 June 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Lindsey! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about FBM

Which FBM office has the most reviews?

Pembroke has the most, with 345 reviews rated 4.7 out of 5, followed by Milford Haven with 241.

Where are the FBM offices?

The two FBM offices, by town:

  • Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
  • Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?

34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."

What do buyers say about FBM?

118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."

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