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FBM reviews

4.8

★★★★★ Excellent

585 reviews across 2 offices and 4 platforms

fbm.co.uk

FBM has 585 reviews across two offices (Pembroke and Milford Haven) and four platforms, rated 4.8 out of 5 overall. FBM Pembroke has the most, 344. Checked 9 October 2026.

Google logo

4.7 / 5

392

Reviews on Google

All 2 offices

Facebook logo

4.4 / 5

36

Reviews on Facebook

All 2 offices

Yell logo

5.0 / 5

3

Reviews on Yell

All 2 offices

View Agents logo

4.9 / 5

154

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers34 reviews

4.8 / 5 I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Susan, 17 February 2026Read all 34 from sellers

Buyers118 reviews

4.9 / 5 We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...CJ, 31 January 2026Read all 118 from buyers

Landlords1 review

5.0 / 5 Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Keith, 10 May 2025Read the review from landlords

Tenants1 review

5.0 / 5 Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youMargot, 22 January 2026Read the review from tenants

Our offices

FBM's two offices, most reviewed first. Each has its own page.

Latest reviews from every FBM office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Lheyton recently showed us around several houses and was extremely accommodating and knowledgeable about each property. He helped us navigate a few issues and made the whole process much easier. We would definitely recommend FBM and Lheyton.

T · 31 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I had a conversation with Lheyton about the option to rent property in Saundersfoot . I was very impressed with his awareness, knowledge and experience of the leting market in the area. Equally important was his authentic approach and honesty. This has given me confidence in this process. Very reassuring in this current market.

David · 29 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review David! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rating only, no written review.

Alexandra · 29 July 2026 · FBM Pembroke

5/5

Google

Fantastic. All colleagues at Milford Haven branch and friendly, reliable and have great experience and can’t do enough to help. Highly recommend using them

Hannah · 29 July 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review Hannah! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne provided us with a highly professional and friendly service, showing her wealth of knowledge and experience as an estate agent. She listened to our every need and went out of her way to resolve our queries. I would highly recommend to anyone considering using her services. Many thanks Leanne ⭐️⭐️⭐️⭐️⭐️

Emma · 28 July 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review Emma! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne was very helpful while viewing my first properties as a first time buyer. Provided me with good information about the properties and what else is available in the area.

Dylan · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Dylan! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Definitely positive feedback for the staff from FBM they have helped us brilliantly to make ease the stress of selling the house. Thankyou ladies so much for your understanding.

Lynn · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Lynn! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

These guys are brilliant at what they do, they managed to sell my house in 6 days and it was straight foward and a hassle free sale. If you are selling your house definitely use FBM as they provide a top class service.

Joshua · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Joshua! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

kaley and Leanne from FBM are amazing so friendly and very professional I would highly recommend them to sell your property.

Anthony · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Anthony! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley has often offered insightful and up to date advice as I’ve watched the property market over the past few years, I honestly wouldn’t go to anyone else. Keep up the hard work and thank you for all help you’ve given me

Ben · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Ben! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley yeomans was extremely helpful and very respectful

Lailah · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Lailah! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

What a pleasure it is to deal with such a consummate professional. Kaley really does go above and beyond. From initial stages through to completion, she's attentive and driven to help. My first choice for any property purchase.

Andrew · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Andrew! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Such a knowledgeable and professional individual! Kaley assisted us with any queries we had and we’re so thankful 🥰 …

Mariella · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Mariella! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I recently enquired about properties in the area at FBM. Kaley and Leanne were very knowledgeable informative professional and very friendly. Would highly recommend them.

Max · 27 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Max! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

FBM Milford Haven. Especially Kaley, she is nice person , easy to talk to and very helpful. I would recommend

Adama · 27 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Adama! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley Yeomans was extremely helpful and knowledgeable with helping me. Couldn’t recommend more !!

Bethany · 27 July 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Bethany! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne is by far the best estate agent out there. So helpful and will go above and beyond for everyone ☺️

Lydia · 27 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Lydia! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I have bought and sold with Kaley at FBM milford haven sevral times over the last few years, very professional and hassle free, keep up the great work girls👌🏻👌🏻 …

Phillip · 26 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Phillip! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne, Kaley and Bethany have been incredibly helpful throughout; providing updates and feedback.

Eric · 25 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Eric! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley and Leanne handled our sale brilliantly and we hardly got involved, they are the best in the industry.

Robert · 24 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Robert! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley Yeomans manager of FBM in Milford Haven is the best estate agent in Pembrokeshire. Straight talking, very experienced, knows the housing market inside out, always happy to answer any questions throughout the buying and selling process. Have been to Kaley many times, wouldnt go to anyone else.

Ellen · 24 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Ellen! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne was very helpful and knowledgable regarding the area. Thankyou for your help

Claire · 24 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Claire! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Hi I viewed Milton Crescent recently. The house has potential to be fabulous, the parking on the road was a definite minus. Not for me Will continue looking

Rebecca · 23 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Rebecca! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Having called first thing with a problem I have a very prompt and positive reply from Leanne. She called straight away and helped me so much I really could not be more grateful. Would highly recommend.

Jade · 23 July 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Jade! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about FBM

How many reviews does FBM have?

FBM has 585 reviews across its two offices, rated 4.8 out of 5 overall: 392 on Google, 36 on Facebook, 3 on Yell, 154 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which FBM office has the most reviews?

FBM Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by FBM Milford Haven with 241.

Where are FBM's offices?

FBM Pembroke, 45-47 Main Street SA71 4JS; FBM Milford Haven, 91 Charles Street SA73 2HL.

What do sellers say about FBM?

34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."

What do buyers say about FBM?

118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.