Trusted Agent profile · Wales

Verified

FBM reviews in Pembroke and Milford Haven

4.8

★★★★★ Excellent

585 reviews across 2 offices and 4 platforms

fbm.co.uk

FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

392

Reviews on Google

All 2 offices

Facebook logo

4.4 / 5

36

Reviews on Facebook

All 2 offices

Yell logo

5.0 / 5

3

Reviews on Yell

All 2 offices

View Agents logo

4.9 / 5

154

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

FBM's two offices, most reviewed first. Each has its own page.

Latest reviews from every FBM office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amberley was very pleasant and helpful showing me around the property. She gave me advice where needed and said that she would let me know if any similar properties became available.

Linda · 6 August 2026 · FBM Pembroke

Agent replied · 21 August 2026

Thank you so much for your kind review Linda! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

The team at FBM made my first home buying experience effortless, nothing was to much to ask, always so informative and helpful, Wouldn’t recommend anyone else! Couldn’t be happier :) Thanks Again FBM

Lauren · 6 August 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Lauren! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We have just put my mother-in-law's house up for sale with FBM Estate Agents, and the service has been excellent from the very beginning. Leanne was extremely professional, kind and helpful throughout the whole process. As first-time sellers, we were feeling quite overwhelmed. We had initially gone with another local estate agent, but nothing was properly explained to us. The difference with FBM was amazing. Leanne took the time to explain everything clearly, including the selling process and all the costs involved, using simple, easy-to-understand language. She made us feel comfortable and confident every step of the way. A big thank you as well to the other young lady in the office, who was also very friendly and helpful whenever we spoke to her. We really appreciate all your help and would highly recommend FBM Estate Agents to anyone looking to sell their property. Thank you!

Lauren · 6 August 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Lauren! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We had an excellent experience working with Leanne from FBM. We requested to get our property on the market quickly and Leanne had our property listed/live within a couple of days. We were impressed with her knowledge and clear communication with the whole process and what to expect and always made herself available to answer any questions we had. I found the entire process stress free and we always felt confident that Leanne had marketed our property as we envisioned. I highly recommend anyone looking to have a professional and fully supported experience when selling or buying a property to contact FBM and ask for Leanne.

Joanne · 6 August 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Joanne! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We have had an excellent experience with Kaley who has helped us both buy and sell two properties. Throughout the whole process, they have been professional, friendly, knowledgeable, and incredibly supportive. Buying and selling a property can be stressful, but their communication and attention to detail made everything so much easier. They kept us informed every step of the way, were always approachable, and worked hard to achieve the best possible outcome for us. We would highly recommend them to anyone looking to buy or sell a property. We are extremely grateful for all their help and couldn’t have asked for a better service.

Ffion · 6 August 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Ffion! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

As a first-time home buyer, I was worried that the process would be difficult and confusing. However, Leanne and Amy at FBM were incredibly helpful and supportive throughout. They explained everything clearly, kept me informed every step of the way, and made the whole experience feel straightforward and stress-free. I couldn’t have asked for better service and would highly recommend them.

Leah · 6 August 2026 · FBM Milford Haven

Agent replied · 16 September 2026

Thank you so much for your kind review Leah! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I cannot recommend FBM Milford Haven highly enough. I wanted a local, experienced, and proactive agent to sell my home and from the outset, I knew I was in safe hands with Kaley and Leanne at the Milford Haven office. I was delighted with Kaley’s valuation and marketing strategy, and I had every confidence that Leanne would work tirelessly to find the right buyer for our home. Thanks to her hard work and dedication, she secured us a full asking-price offer before our property had even reached the open market, with further interest and offers following shortly after. Thank you both for making the whole process so smooth and successful. I wouldn’t hesitate to recommend FBM Milford Haven to anyone looking to sell their home.

Claire · 6 August 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review Claire! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We have moved home on a couple of occasions, but the experience and the professionalism we received from FBM Milford Haven and in particular Leanne Howlin is something we will always be grateful for. From the outset we were kept up-to-date and reassured throughout the whole experience. Should we ever consider moving again we would have no hesitation in speaking to her with a complete confidence that we will get the best possible service available. Many thanks, Leanne, for your dedication.

K8rno · 6 August 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Had a great experience with FBM estate agents. Kaley and Leanne were both fantastic when I visited the office to arrange some property viewings. They were very knowledgeable, friendly, and more than happy to help with anything I needed. They also went out of their way to suggest other properties that matched what I was looking for, which I really appreciated. Their excellent customer service made the whole experience easy and enjoyable. I would highly recommend Kaley and Leanne!! 🤩

Shannon · 6 August 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review Shannon! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

FBM Milford Haven- I dealt with Kaley from start fo finish and wow- what a pleasure! Kaley assisted me to navigate purchasing my first home and putting everything so simply and jargon free so I could understand things as a first time buyer! Communication was seamless and there was never a time where I wasn’t updated on progress. I was also signposted to trusted mortgage advisors and surveyors that would help me with all the other necessities when buying a home and they were also fantastic to deal with. Kaley- a review is just a small gesture but I wanted to acknowledge your time, professionalism and the great service you provided to me. I really appreciate everything you've done. THANK YOU!

Marcell · 6 August 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review Marcell! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley and her team are the ultimate professionals. Kaley especially is friendly, hardworking, helpful, understanding and extremely knowledgeable about the housing market in Milford Haven and the surrounding areas. Everyone in the team is fantastic ensuring you have a first-class service from them at FBM Milford Haven. There is nobody better to buy and sell houses with!

Leanne · 6 August 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review Leanne! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Friendly and professional! Leanne has been very helpful with great communication throughout the quick sale of our house. I would highly recommend Leanne, Kaley and the FBM Milford team.

Ali · 6 August 2026 · FBM Milford Haven

Agent replied · 23 August 2026

Thank you so much for your kind review Ali! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley is a brilliant property professional, very knowledgable about the local market and has provided me excellent advice over many years. Wouldn't hesitate to recommend her and the FBM team in Milford Haven.

Jimjams · 2 August 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leyton was very helpful and professional throughout.Thanks

Mia · 1 August 2026 · FBM Pembroke

Agent replied · 21 August 2026

Thank you so much for your kind review Mia! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Great service from Leighton at fbm went above and beyond to find the right property

Charlene · 1 August 2026 · FBM Pembroke

Agent replied · 21 August 2026

Thank you so much for your kind review Charlene! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We called in to the Pembroke office on the hope of chatting to someone regarding letting our property and within minutes Lleyton found time with us to discuss options but even better than that made time to meet us at our property the very next day as we had a tight schedule. We were really impressed with his knowledge of the area, his understanding of the letting market and the options we would have as landlords. He is personable yet professional and gave us a clear picture of expectations and costs. We would highly recommend Lleyton should you be looking to rent your property.

Julia · 1 August 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Julia! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Amberley has been dealing with my purchase. She has been incredibly helpful, professional, and on the ball throughout the entire process. She always responded quickly to any questions or updates, keeping everything moving smoothly and making the experience as stress-free as possible. Excellent service from start to finish, thank you!

Sophie · 1 August 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Sophie! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

FBM have really helped my partner and I move home and Rebecca Laugharne has gone above and beyond when helping us settle in. She's helped us navigate any hiccups in the new tenancy journey especially as my partner is a first time renter.

Elly · 1 August 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Elly! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Will happily recommend FBM. We have used them for letting a flat in Tenby after being messed around by the other main operator there. From the start they were communicative, fast and helpful. Lheyton was a great introduction and we had three prospective clients. In the end the whole process was completed quickly and without fuss. Regular updates along the way from Rebecca - could not have wished for more.

Malcolm · 1 August 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Malcolm! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Excellent service from Leighton 😀 …

Ryan · 31 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Ryan! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Lheyton was fantastic for us and helped us immensely I can’t recommend him enough!

Andrea · 31 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Andrea! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Lheyton went above and beyond and helped us get compliant and find us a lovely family to rent our property. Amazing service ⭐️⭐️⭐️⭐️⭐️

Dyfrig · 31 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Dyfrig! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Pleasure to deal with Lheyton from FBM. Very helpful & informative throughout. Great communication start to finish. Greatly appreciated.

Nicola · 31 July 2026 · FBM Pembroke

Agent replied · 2 September 2026

Thank you so much for your kind review Nicola! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We have chosen Kayley and Leanne to sell a number of properties throughout the years. They have always provided a first class service and we trust their judgement. We will continue to use their services in the future. 10 out of 10!

Aaron · 31 July 2026 · FBM Milford Haven

Agent replied · 22 August 2026

Thank you so much for your kind review Aaron! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about FBM

How many reviews does FBM have?

FBM has 585 reviews across its two offices, rated 4.8 out of 5 overall: 392 on Google, 36 on Facebook, 3 on Yell, 154 on View Agents.

Which FBM office has the most reviews?

Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.

Where are the FBM offices?

The two FBM offices, by town:

  • Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
  • Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?

34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."

What do buyers say about FBM?

118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."

The Trusted Agent

Is this your office? Claim your page.