Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
FacebookIt's always daunting buying your first home and as a buyer, it's too easy to question the sincerity of the estate agents but we cannot thank Anwen enough for helping us through the entire process. She has been so genuine and helpful and really had our best interests at heart, from the start. Nothing was too much and she went above and beyond in supporting us, in an honest, professional but personal way. Lis went out of her way to keep us updated with such prompt, informative and enthusiastic correspondence, right up until the day of completion. It's a crazy time to try and buy in Pembrokeshire at the moment but their customer service has been unbeatable and we are incredibly grateful.
Sophie · 13 April 2022 · FBM Pembroke
★★★★★ 4/5
GoogleRating only, no written review.
Beth · 18 March 2022 · FBM Pembroke
Agent replied · 14 October 2023
Dear Beth, thank you for your review. I'm sorry we didn't quite make five stars, should you like to speak to us about your experience with FBM, I would love to hear from you. My email is charlottel@fbmlettings.co.uk or call me at 01834 849 295. Charlotte @ FBM Lettings
★★★★★ 1/5
GoogleRating only, no written review.
Shamyl · 18 March 2022 · FBM Pembroke
Agent replied · 14 October 2023
Dear Shamyl, thank you for your review. I’m sorry we didn't meet your expectations on this occasion, we would like the opportunity to investigate your feedback further. As we don't hold any information for you, please could you contact me … More
★★★★★ 5/5
GoogleFrom valuation to sale completion the staff at the FBM Milford Haven office were professional, helpful and supportive which helped to make the whole experience bearable and stress free, thanks girls
Catherine · 17 February 2022 · FBM Milford Haven
★★★★★ 5/5
FacebookI bought my house through FBM Pembroke …Anwen showed me around and She was very professional and handled any queries I had very quickly…And when everything had been sorted she was on hand to pass over the keys which I appreciated!
Also Lisa for handling the other side of things .. she was a major force in getting me the completion date that I wanted…and kept me informed with regular updates!
Well done FBM Pembroke
Angelina · 1 December 2021 · FBM Pembroke
★★★★★ 1/5
GoogleI enquired about a property to rent and was told it was unavailable at the time and that they would contact me when it is available. Heard nothing from them for weeks and the property was still advertised. I then emailed about the property and had no response. Now the property is let so didn't even get a chance to view it.
Michelle · 14 October 2021 · FBM Pembroke
Agent replied · 14 October 2023
Dear Michelle, thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please could you contact me at charlottel@fbmlettings.co.uk or call our me at 01834 849 295? We’ll work with you to resolve any issues as quickly as possible. Charlotte @ FBM Lettings
★★★★★ 1/5
GoogleDid not go there
William · 7 July 2021 · FBM Milford Haven
★★★★★ 5/5
GoogleVery helpful and pleasant staff
Miss · 7 July 2021 · FBM Milford Haven
★★★★★ 4/5
GoogleEasy access, nice friendly staff ..... good food ... would prefer watching rugby 🏉 rather than the footie on one screen at least …
Sheila · 7 July 2021 · FBM Milford Haven
★★★★★ 5/5
GoogleVery professional and excellent service
Graham · 7 July 2021 · FBM Milford Haven
★★★★★ 5/5
GoogleScenery fantastic and always something new to look out for in the distance
Martin · 7 July 2021 · FBM Milford Haven
★★★★★ 5/5
GoogleBrilliant team offering excellent service.
5 stars.
David · 26 June 2021 · FBM Pembroke
Agent replied · 26 June 2026
thank you so much David - hope the move goes well
★★★★★ 5/5
GoogleA very professional and helpful company, all staff are pleasant and knowledgeable.
Anthony · 26 June 2021 · FBM Pembroke
Agent replied · 26 June 2026
Evening Tony thank you for your review hope you like the video walk thru
★★★★★ 5/5
GoogleAmazing service! Always helpful, knowledgeable and go above and beyond. Would recommend to anyone looking to buy or sell.
Rachel · 26 June 2021 · FBM Pembroke
Agent replied · 26 June 2026
Thanks Rachel - wishing you all the best
★★★★★ 5/5
FacebookI sold my house through fbm they were very professional from day one, lee was excellent throughout keeping in touch and going above and beyond he was always on the phone even after hours and chasing loose ends up. After only a few views lee had my house sold. Also huge thanks to Donna and Lisa who were also working on it behind the scenes. I’d highly recommend fbm to anyone looking to sell their property all the best guys!!
Johnny · 13 May 2021 · FBM Pembroke
Agent replied · 26 February 2025
That’s who We’ve used for my mums house I can’t fault them 😊
★★★★★ 5/5
FacebookI would like to share a fantastic experience that we have had with Fbm Pembroke, with Donna and In particular Lee. Lee has been so helpful and informative throughout, he really does care about his clients and their needs and deals with everything in a professional and timely manner. He makes you feel valued and is a very honest, trustworthy person. Lee is someone who will listen to you, and advise accordingly with your best interest at heart. Communication is brilliant, nothing is ever too much to ask and he really does have a great knowledge about his role. Thank you to Lee, and Donna for everything that you have done for us, and for making our process of selling our home stress free. 😊 5*
Abby · 25 March 2021 · FBM Pembroke
★★★★★ 5/5
FacebookI would like to share a fantastic experience that we have had with Fbm Pembroke, with Donna and In particular Lee. Lee has been so helpful and informative throughout, he really does care about his clients and their needs and deals with everything in a professional and timely manner. He makes you feel valued and is a very honest, trustworthy person. Lee is someone who will listen to you, and advise accordingly with your best interest at heart. Communication is brilliant, nothing is ever too much to ask and he really does have a great knowledge about his role. Thank you to Lee, and Donna for everything that you have done for us, and for making our process of selling our home stress free. 5*
Abby · 25 March 2021 · FBM Pembroke
★★★★★ 1/5
GoogleI enquired about a property to rent and was told it was unavailable at the time and that they would contact me when it is available. Heard nothing from them for weeks and the property was still advertised. I then emailed about the property and had no response. Now the property is let so didn't even get a chance to view it.
Michelle · 18 March 2021 · FBM Pembroke
Agent replied · 3 November 2023
Dear Michelle, thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please could you contact me at charlottel@fbmlettings.co.uk or call our … More
★★★★★ 4/5
GoogleRating only, no written review.
Shane · 18 March 2021 · FBM Pembroke
Agent replied · 14 October 2023
Dear Shane, thank you very much for the positive review. Charlotte @ FBM Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Prasanth · 18 March 2021 · FBM Pembroke
Agent replied · 14 October 2023
Dear Prasanth, thank you very much for the positive review. Charlotte @ FBM Lettings
★★★★★ 5/5
GoogleGood service.
Gordon · 18 March 2021 · FBM Pembroke
Agent replied · 14 October 2023
Thank you Gordon, best wishes for the future. Charlotte & the Team @ FBM Lettings
★★★★★ 5/5
GoogleChloe and Charlotte are the most helpful people I have spoken to, very professional and always on the other end of the phone to help where needed. Helped alot with a awkward landlord. This is why FBM are the best agents in Pembrokeshire! Thank you!
Mark · 18 March 2021 · FBM Pembroke
Agent replied · 14 October 2023
Dear Mark, thank you very much for the positive review. Charlotte @ FBM Lettings
★★★★★ 5/5
FacebookLee and Donna were absolutely brilliant from day 1 and we accepted a offer within the first week of being on the market, would highly recommend Lee been a pleasure the whole experience and made everything easy, thank you so much guys!!!
Jamie · 27 February 2021 · FBM Pembroke
★★★★★ 5/5
FacebookI sold my house through FBM, Pembroke and could not have been more pleased.
I was very happy with the advised asking price which was more than I expected and Donna was very professional and knowledgable.
I was even happier when Lee sold it for the full asking price on the very first viewing!
Amazing service and highly recommended.
Ian · 15 January 2021 · FBM Pembroke
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
