Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
FacebookI would highly recommend FBM as an estate agent if selling your property in the Pembroke area. Donna completed a valuation quickly and the property was on the market within a few days after deciding to sell. Lee was fantastic to deal with and kept me updated on viewings and feedback and nothing was too much trouble. Lee was always contactable and honest and upfront in his approach. The service was very professional and communication was great from start to finish. Thanks both.
Sarah · 21 December 2020 · FBM Pembroke
Agent replied · 26 October 2023
Many thanks Sarah, we appreciate your kind feedback.
★★★★★ 1/5
GoogleI cant say id be in any rush to rent through fbm again.
All was well and good at the beginning, but went down hill towards the end. …
Becky · 16 September 2020 · FBM Pembroke
Agent replied · 14 October 2023
Thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please could you contact me at charlottel@fbmlettings.co.uk or call our me at 01834 849 295? We’ll work with you to resolve any issues as quickly as possible. Charlotte @ FBM Lettings
★★★★★ 5/5
FacebookWe chose FBM Estate agents because we knew they kept a fresh portfolio of properties at what appeared to be a frequent turnover due to realistic prices. We felt they would deal with our sale on a very personal basis. We were very lucky that they also had our next home for sale!
The sale of our house was very poignant for us, they kept reassuring us that our property would sell quickly as they had a list of people interested in the features of our home. We had both made the decision that we wouldn’t put our home up for sale until we found what we wanted as we didn’t want to feel pressured or rushed into anything we would regret. It was our first family home that had been re-fitted by my father and husband.
Amy and Donna are extremely experienced agents and we knew they were the right people to sell our property.
Our dream home came on a Facebook preview and we knew it was the one! We viewed the property as soon as we were allowed and knew we had to have it! We made an offer which was accepted pending funds available as we needed to sell our home first, a nerve racking couple of days as the property generated a large amount of local and distant interest! I had photos of our home ready to go and everything was sorted in two days as they guided us through the paperwork! Our property was on the market for two whole HOURS!! We had an instant asking price offer, set at Amy’s advise, which we accepted straight away! Everything was in motion in the office even with the impending Covid 19 Pandemic! Lisa then efficiently took over the progressing of the sale and was in constant contact with us and our solicitors.
The buyers were exactly the type of family we’d hoped for and we are all very pleased with the outcome.
I wouldn't hesitate to recommend FBM Estate Agent.
Laura & David.
Lau · 13 July 2020 · FBM Pembroke
★★★★★ 5/5
GoogleRating only, no written review.
Ian · 7 July 2020 · FBM Milford Haven
★★★★★ 5/5
GoogleRating only, no written review.
Simon · 7 July 2020 · FBM Milford Haven
★★★★★ 1/5
GoogleRating only, no written review.
J · 7 July 2020 · FBM Milford Haven
★★★★★ 5/5
GoogleBrilliant fast efficient service highly recommended
Andrew · 7 July 2020 · FBM Milford Haven
★★★★★ 5/5
Google1st class customer service from FBM Milford Haven branch. Both Kaley & Leanne were so helpful considering the distance we were travelling for a viewing. Nothing was too much trouble including giving up their own time to provide a 2nd viewing before we returned home. Would highly recommend ***
Diane · 13 May 2020 · FBM Milford Haven
★★★★★ 5/5
GoogleFrom the moment of valuation, to an offer being accepted (which was only four days of going to market) all the Staff at FBM Milford Haven were fantastic. I would highly recommend the team to anyone selling their property.
Eth · 13 May 2020 · FBM Milford Haven
★★★★★ 3/5
GoogleRating only, no written review.
MTC · 18 March 2020 · FBM Pembroke
Agent replied · 18 March 2026
Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings
★★★★★ 1/5
GoogleRating only, no written review.
Nathan · 18 March 2020 · FBM Pembroke
Agent replied · 14 October 2023
Dear Nathan, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings
★★★★★ 5/5
GoogleRating only, no written review.
1992Lemo · 18 March 2020 · FBM Pembroke
Agent replied · 14 October 2023
Thank you very much for the positive review. Charlotte @ FBM Lettings
★★★★★ 3/5
GoogleRating only, no written review.
Peter · 18 March 2020 · FBM Pembroke
Agent replied · 14 October 2023
Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 18 March 2020 · FBM Pembroke
Agent replied · 14 October 2023
Dear Daniel, thank you very much for the positive review. Charlotte @ FBM Lettings
★★★★★ 4/5
GooglePleasant and helpful staff
Jane · 18 March 2020 · FBM Pembroke
Agent replied · 14 October 2023
Dear Donna, thank you very much for the positive review. Charlotte @ FBM Lettings
★★★★★ 5/5
GoogleAlways do their very best to sell your house. They know and listen to what you need.
Steven · 17 March 2020 · FBM Milford Haven
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 17 March 2020 · FBM Milford Haven
★★★★★ 5/5
GoogleTimber frame and roof trusses specialist, best quality in Pembrokeshire, professional and personal service.
Keith · 17 March 2020 · FBM Milford Haven
★★★★★ 5/5
FacebookWe bought our property 3 months ago through FBM. Both Lee and Donna were very professional, helpful and kept us in the loop as and when things were happening. Cant recommend them enough. Thank you.
Paul · 6 January 2020 · FBM Pembroke
★★★★★ 3/5
GoogleRating only, no written review.
Mat · 28 October 2019 · FBM Pembroke
Agent replied · 27 October 2023
Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings
★★★★★ 3/5
GoogleRating only, no written review.
Mat · 15 October 2019 · FBM Pembroke
Agent replied · 14 October 2023
Dear Peter, thank you for your review. I'm sorry we didn't make five stars, should you like to speak to us about your experience with FBM Lettings, I would love to hear from you. My email is charlottel@fbmlettings.co.uk. Charlotte @ FBM Lettings
★★★★★ 5/5
GoogleThe team at fbm Milford Haven are just fantastic!! They provided us with a top-notch, personalised, friendly and efficient service that made the purchase of our property a seamless and easy process! The team always conducted themselves in a professional manner and still managed to make us feel like nothing was too much trouble for them. fbm stayed in regular contact with us and our solicitor throughout the whole process, which we really appreciated. Should we ever need an Estate Agent in the future, we'll definitely get in touch with fbm Milford Haven again... and in the meantime we can certainly recommend their excellent service!
Sukina · 1 October 2019 · FBM Milford Haven
★★★★★ 5/5
FacebookJust sold my Mums property with FBM Pembroke. Big thank you to Donna and the team with what was a very emotional sale. I was kept informed of viewings and was given regular feedback at all times. Donna's professionalism at all times was second to none and I would not hesitate to recommend or to use FBM again in the future. Thank you.
Michelle · 24 July 2019 · FBM Pembroke
Agent replied · 26 October 2023
Thank you for your wonderful review Shelley! 🙂 it was a pleasure working for you!!
★★★★★ 5/5
FacebookWe bought our house through fbm. They were very helpful throughout the purchase and exchange. Can’t say anything bad about about them.
Clair · 1 July 2019 · FBM Pembroke
Agent replied · 26 October 2023
Thank you for your lovely review Clair! 🙂 it was a pleasure to work with you!
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