Trusted Agent profile · Wales
Verified
★★★★★
586 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 586 reviews on four platforms, rated 4.8 out of 5 overall.
393
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on The Trusted Agent
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
FBM's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIn a extremely fast market where some estate agents not offering a good service Anwen could give tips on how it's done! She ensures great customer service provided. Keep up the good work 😃 …
Wow, thank you so much for your kind words! Anwen @ FBM Sales
5/5
GoogleWe received amazing service from Anwen who dealt with our property sale in an extremely efficient and professional way. Fantastic service from start to finish and I would thoroughly recommend both Anwen and FBM.
5/5
GoogleExcellent. Donna & Anwen went above and beyond making sure our move went smoothly. Donna especially was a calming voice amid the chaos of moving and solved problems without being asked. Would highly recommend and would use again if we had not moved out of their area.
5/5
GoogleAnwen was brill from start to finish .. very understanding and helpful when I come along a few issues with mortgage offers and did their best to help the process develop … I will use Anwen again . Thank you !
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery professional agents who were able to answer all my questions during the viewing.
5/5
GoogleI’m so happy we purchased our house with FBM! Leanne didn’t stop until she found us our home and Lisa has been amazing on our journey from offer acceptance to keys. She’s kept us informed every step of the way and chased around for us when needed. You’ve been amazing! Thankyou so much for helping us find our first home.
2/5
GoogleRating only, no written review.
2/5
GoogleApparent flag ship estate agents of Pembrokeshire. Good if it's all smooth but dare question them and experience the narrow minded unprofessional attitude. They won't get the most people through your door as they're "too busy" for that. "Diaries full". Which may appear fair until they can only facilitate one buyer a week or so through your door. So you make decisions on few offers but don't realise there are huge potential list of buyers who couldn't get to see your property as "diary is full" and the visit couldn't be facilitated. Do they give a xxxx? Nope not one xxxx given.
5/5
GoogleRussell and Jackie would like to thank Donna and Anwen for their help and understanding and found them highly professional and experienced with dealing with our property. Would highly recommend them to anyone considering either buying or …
Thank you so much for our 5 star review and lovely comments! It was an absolute pleasure to meet you both and best wishes for the future! Anwen @ FBM Sales Team
5/5
Googlealthough we did not buy from FBM our experience with this agent was exelent Anwen and Donna are an asest and a blessing to FBM. I arranged to view a propperty with FBM, Anwen showed us around and she was exelent new her way around the …
Dear Chris, thank you so much for this lovely review! It was a pleasure to meet you both :) Anwen @ FBM Sales
5/5
GoogleReally good experience with FBM! Enquired about a property to view and was contacted within 24 hours as a response. Viewed the property with Anwen and she was super lovely and very informative …
Thank you for the lovely review Becci, we hope your very happy in your new home! Anwen @ FBM Sales Team
5/5
GoogleIt's always daunting buying your first home and as a buyer, it's easy to question the sincerity of the estate agents but we cannot thank Anwen enough for helping us through the entire process. She has been so genuine and helpful and really …
Wow! What a lovely review! It was an absolute pleasure to be involved in your experience and we are so pleased it was such a positive one. We wish you the very best for the future and we hope you are very happy in your new home! Anwen @ FBM Sales Team
5/5
GoogleWe were looking for a property to buy and Anwen was great! Let us know about any suitable properties that became available and then was friendly and informative on viewings, without being overbearing or 'salesy' and some Estate Agents can …
Wow, thank you Mel! It was an absolute pleasure to be involved in the search for your next home. I am so glad you found somewhere. You know where I am if you need me in the future. All the best, Anwen @ FBM Sales
5/5
GoogleRating only, no written review.
Thank you Sam x
5/5
GoogleOutstanding, Going above and beyond to help, cannot thank them enough for what they have done towards helping my elderly mum's move to her new home
Thanks for the review ... hope she will be happy in her new home x
5/5
GoogleFrom start to finish a very professional approach.We were very pleased with the price obtained for our parent's bungalow.
Thanks Maggie ... hope you are all able to rest now x
5/5
GoogleNot that I'm planning on moving house again very soon ...... but would not use anywhere else.
Thank you Ang - lets get you moved !!
5/5
GoogleHow do they do it? Hard work, Integrity, Honesty, what ever it is, they have it in abundance and they've got it right. Estate Agents are not just on the High Streets to sell property. They are there to promote the area they are in …
Thanks Keith very kind words
5/5
GoogleFrom start to finish they made the selling of a late family members property as easy as possible. Many, many thanks.
Pleasure Lorraine much love to you all
5/5
GoogleExcellent and Professional service and support at all times
Thank you Chris ... enjoy you'd beautiful new home 🏡 …
5/5
GoogleGreat business great people.
Thanks Kevin - lets get the next one over the line for you now !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Pembroke has the most, with 345 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
The two FBM offices, by town:
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
