5/5
GoogleSteph was very helpful and knowledgeable about the properties we viewed! Would definitely recommend
Trusted Agent profile · Wales
Verified
FBM reviews in Pembroke and Milford Haven
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on The Trusted Agent
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers34 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
Buyers118 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Our offices
FBM's two offices, most reviewed first. Each has its own page.
Latest reviews from every FBM office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
The Trusted AgentProperty viewing
Having spent a lot of time looking at this property on line Elizabeth was able to answer our questions and we didn’t feel rushed
5/5
The Trusted AgentProperty viewing
Elizabeth was friendly and very helpful .. allowing us time to view the property and answer questions we had
5/5
GoogleSold a property recently with Kaley the service and experience was excellent. Her and Leanne were both attentive and responsive to all queries would 100% recommend and use again in the future.
4.9/5
The Trusted AgentGreat Agents
Leanne was efficient, knowledgeable and friendly, the property was just as described on Rightmove
4.6/5
The Trusted AgentFBM - Milford office
I have visited a few properties recently, with Kaylee and Elizabeth. Both were polite, helpful and knowledgeable. I particularly like the way that Kaylee gives time for us to wander around the property unsupervised. That’s a considerate gesture. Keep up the good work ladies!
5/5
The Trusted AgentExcellent service
FBM dealt with everything in a very sufficient manner. Would definitely recommend them.
5/5
GoogleFabulous team, anwen, Donna and Lisa were so helpful and considerate at a very sad time for me , they made the sale of my mums house go so smoothly and they were always there to answer any queries and kept me constantly updated , I couldn’t …
5/5
GoogleWe cannot fault the service we were given by Anwen. She was everything we'd want in an estate agent: relaxed, genuine and friendly but with all the necessary info on the property and the local area at her fingertips. Made some great …
5/5
GoogleAnwen delivered a 5 star service throughout, from our initial viewing in which she was very helpful and knowledgeable, to the subsequent purchase helping ensure we got it over the line as quickly as possible, and then the sale of our old …
4/5
GoogleI'm glad I went with FBM to sell my property, as they were extremely helpful with the entire process and professional through out. Their agents Anwen and Jordan were especially helpful, and their reassurances …
5/5
GoogleThey're experts in residential sales. They don't do lettings.
Agent replied · 26 June 2026
Thanks Omosanya
5/5
GoogleFantastic service from angi at c residential, she wasnt directly involved with ourselves during our process but later got involved the help get things over the line for me and my family. I can not praise the woman enough, she went above and beyond when it was far from out of her remit. If we ever sell again there would be no one else I would go with apart from c residential and there will be no one else I would recommend moving forward. Angi I wish you all the best for the future and thanks for everything g you have done for us
Agent replied · 26 June 2026
Thanks James - phew got there in the end :)#
5/5
GoogleRating only, no written review.
Agent replied · 26 June 2026
Thank you Christie
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2026
Thank you Janet - we wish you well in the future
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2026
Thank you both- every happiness for the future to you and Chris
5/5
GoogleEXCELLENT SERVICE.
Agent replied · 10 June 2026
Thank you Warwick 😊 …
3/5
GoogleRating only, no written review.
Agent replied · 14 October 2023
Dear Nicola, thank you for your review. I'm sorry we didn't quite make five stars, should you like to speak to us about your experience with FBM, I would love to hear from you. My email is charlottel@fbmlettings.co.uk or call me at 01834 849 295. Charlotte @ FBM Lettings
1/5
GoogleRating only, no written review.
Agent replied · 14 October 2023
Dear Kathryn, thank you for your review. Following our call, I feel we gained a good understanding of your frustrations and we certainly appreciate your feedback for future improvements. We hope we can still aid you in finding a new rental … More
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommend FBM especially the young lady Anwynn who is polite and can’t do enough for you from start to finish, she is a credit to FBM
4/5
GoogleHave used FBM several times there service is excellent and there properties are very clean and will use them in the future.the fish was for someone else. Sorry 😞 …
Agent replied · 14 October 2023
Dear Brian, regrettably we don't sell fish and chips in our estate agency, perhaps try Rollie's chip shop near the castle next time? We would be grateful if the review could be removed, were a local business and reviews are really important to us. Thanks in advance, Charlotte @ FBM Lettings
5/5
GoogleIn a extremely fast market where some estate agents not offering a good service Anwen could give tips on how it's done! She ensures great customer service provided. Keep up the good work 😃 …
Agent replied · 14 October 2023
Wow, thank you so much for your kind words! Anwen @ FBM Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about FBM
Which FBM office has the most reviews?
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
Where are the FBM offices?
The two FBM offices, by town:
- Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
- Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM?
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
