5/5
GoogleWe were met by Harry for today’s viewing who had a professional, yet friendly manner. His expertise in his field was clear to see and he took pride in showcasing the house to us, doing the vendor a great service.
Trusted Agent profile · Wales
Verified
FBM reviews in Pembroke and Milford Haven
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers34 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
Buyers118 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Our offices
FBM's two offices, most reviewed first. Each has its own page.
Latest reviews from every FBM office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
View AgentsHelpful agent
We were impressed with Leanne’s knowledge of the premises that she was showing us. A very pleasant helpful agent
Agent replied · 11 November 2024
Dear Alan, Thank you so much for your kind words and the fantastic 5-star review! We’re thrilled to hear that Leanne’s expertise and pleasant manner made your experience with us memorable. We always strive to provide helpful and professional service, and it's wonderful to see her dedication shining through. We look forward to assisting you further in the future. Warm regards, FBM
5/5
GoogleHarry was very helpful,knowledgeable when showing us the properties .Nothing was too much trouble.
5/5
GoogleAbsolutely fabulous. Anwen was ever so helpful even when we lost our buyer through another estate agent in the East Midlands she was apologetic, kind and helpful. First class treatment.
5/5
GoogleDonna and Steph were amazing throughout our purchase. Nothing was ever too much for them, and they helped us above and beyond, during a rather difficult purchase to make it happen on time. Thanks you to all the team, Helen and Clive
5/5
GoogleRating only, no written review.
5/5
View Agents23 Steynton road Milford haven sa731bh
Leanne is very helpful knowledgeable and polite.
Agent replied · 11 November 2024
Dear Diana Edwards, Thank you so much for your kind words and for taking the time to leave us a 5-star review. We are thrilled to hear that Leanne provided you with excellent service. We aim to deliver a professional and pleasant experience, so it's gratifying to know that Leanne's expertise and manners stood out. We're here for any of your future
5/5
View Agents23steynton road Milford haven
We viewed a property and then had a valuation on ours very pleasant and professional.
5/5
GoogleNiamh was a wonderful agent, she has shown me 4 properties this week and been so helpful and answered everything that I needed to know. So friendly, would highly recommend!
5/5
GoogleHonestly from the bottom of our hearts THANK YOU. Donna and the team have been fantastic with thier service. Patience, diligent, great communication throughout the process. Highly recommend to anyone. Look forward to working with you again in the future.
5/5
GoogleSo far our experience has been very positive. Our agent Anwen is very friendly and professional and we are very happy to be guided by her to a hopefully successful sale.
5/5
GoogleAs far as my experience with the agent is concerned I have nothing but compliments to share. Anwen was a pleasure to deal with. She was there to greet me, was knowledgeable and honest about the property, patient and understanding of my concerns.
5/5
GoogleWe are currently using FBM Estate Agents in Pembroke for the sale of our house, and so far, our experience has been outstanding. Our agent, Anwen, has been incredibly polite, helpful, and professional throughout the process. She has really …
5/5
GoogleAnwen met us at the property and directed us where to park which was really helpful. She was friendly, thorough, and informative without giving us the pressurising 'hard sell' on the property . She also gave us plenty of time to see the …
5/5
GoogleViewed a property not too long ago with Steph, and whilst the house wasn’t quite right for me, Steph was absolutely lovely. She was very personable, very easy to talk to and we had a few laughs which made the experience even smoother. …
5/5
View AgentsProperty viewing with Leanne
5 star rating for this Agent. Great local knowledge, very friendly & very helpful & allowing us to view the property thoroughly without feeling rushed & answering all the questions we had about the property.
5/5
YellHappy customer
Attentive service
5/5
YellRob Berry- Michael’s Walk, Cosheston
Loved the property and would like to have a 2nd viewing. We are going to make an offer but will need our property valued and put on the market by FBM.
5/5
View AgentsViewing review
First viewing with agency left a very positive impression. We were able to view in our own time without feeling pressured or too managed allowing space to discuss the property openly between ourselves. Thanks Leanne, greatly appreciated
5/5
View AgentsGreat experience
Professional and insightful agent, who understood what I am looking for in a property and provided me with good information
4.9/5
View AgentsHouse viewing
Leanne was lovely. Punctual and very informative about the property, potential improvements to be made and provided great knowledge of the surrounding area.
5/5
GoogleViewing professionally done unfortunately house not for me
5/5
GoogleFBM are sales agents who are handling the purchase of a house listed with them. The agent we are working with is Donna Jones-Powell who has gone out her way to make sure that everything moves forward. She spares no effort or time to ensure that the deal is favourable for both parties. It is rare to meet and work with such a personable and professional real estate agent.
4.7/5
View AgentsSale of property
Thank you for the advice & help & great service & knowledge of buying & selling I’m thankful & grateful of your help great company great communication thanks recommended mr welsh
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about FBM
Which FBM office has the most reviews?
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
Where are the FBM offices?
The two FBM offices, by town:
- Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
- Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM?
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
