5/5
The Trusted AgentVery helpful
Good knowledge
Trusted Agent profile · Wales
Verified
FBM reviews in Pembroke and Milford Haven
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on The Trusted Agent
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers34 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
Buyers118 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Our offices
FBM's two offices, most reviewed first. Each has its own page.
Latest reviews from every FBM office
Newest first, from every platform, with the office each review is about. First names only.
The Trusted Agent5/5
The Trusted AgentSea Breeze
Leanne was on time, pleasant and knowledgeable about the property. It was great that Leanne genuinely loved the house as much as we did. This made for a very pleasing visit.
5/5
The Trusted AgentViewed property
Grace was very helpful and professional whilst showing us around and answered all questions to the best of her knowledge. Extremely polite and a bubbly personality
5/5
The Trusted AgentViewed property
The agent was very helpful and informative
5/5
The Trusted AgentViewed property
The agent was very helpful and knowledgeable about the property
5/5
GoogleAnwen was super helpful and knowledgeable and went out of her way to support our requests for viewing.
5/5
The Trusted AgentViewed property
Very professional and informative. Answered all my questions
4.4/5
The Trusted AgentViewed property
The agent was very informative about the property and very helpful in answering any questions. Highly recommend
5/5
The Trusted AgentProperty Viewing
Kaley was very friendly, professional and knowledgeable of the property throughout the viewing. An ideal experience for a first time buyer
5/5
The Trusted AgentGrace
Grace was very helpful, pleasant and informative.
5/5
GoogleGrace was so helpful and had all information on the property to hand. Very professional and answered all questions. Thank you Grace
5/5
GoogleGrace was very helpful, friendly and knowledgeable and viewing was great, Thank you
5/5
GoogleThanks to the FBM Pembroke team. Big shout out to Donna, Charlotte and Anwen. I truly believe that my purchase would not have happened within the timeframe without your help. Thank you very much for your communication skills, attention to detail and support throughout the whole process. Jill.
5/5
GoogleFBM were very supportive during our property viewing
4.8/5
The Trusted AgentLeanne
Bought property very efficient and polite.
5/5
The Trusted AgentLeanne
Very polite and professional
5/5
The Trusted AgentGrace Tyler scott
Grace was very helpful and polite. She gave us time and answered questions. Very friendly and reassuring we could contact if we had any questions
1/5
GoogleDONT GIVE THEM YOUR EMAIL ADDRESS. Worst thing I did is book to view a house with these guys. I'm being bombarded every day with spam emails, 10 a day despite never agreeing to be on any mailing list of any sort. I always decline when asked but these guys don't even bother asking. Absolutely ruined my email address. Going to have to report them to offcom to try to stop them.
5/5
The Trusted AgentMy viewing with Anwen
Very knowledgeable about the area which was an enormous help. Knew where transport links and walks were.
5/5
The Trusted AgentAmazing- Grace
Grace has been amazing! I have looked at many properties to get my forever home! Grace was the happiest /most helpful /knowledgeable and professional estate agent- I have spoken to and met! Understanding that buyers are spending alot of money on a property that needs to o be right .She also understood that she was working for the seller but without her help for perspective buyers their would not be a purchase . Grace was very clear and helpful in anything she wasn't sure of(questions I asked about a property)and went off -found the answers and got back to me the same day! Super work from Grace and good local knowledge too.
4.4/5
The Trusted AgentProfessional
Harry used great judgement and professionalism to ask us just a few pertinent questions in order to begin to understand the kind of property we are looking for.
5/5
The Trusted AgentAwsome!
Grace was very patient and gave us plenty of time to view the property, she also had loads of knowledge surrounding the two properties. thank you very much #1st class!
5/5
FacebookReally helpful and a great knowledge of the area they cover, the staff are friendly and courteous.
Agent replied · 12 January 2026
Your post carries a calm kind of confidence. What’s the story behind that?
5/5
GoogleCharlotte from FBM showed us around the property on two occasions and each time she was very informative and knowledgeable. We never felt rushed and nothing was too much trouble. Thank you Charlotte
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about FBM
Which FBM office has the most reviews?
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
Where are the FBM offices?
The two FBM offices, by town:
- Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
- Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM?
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
