1/5
TrustpilotTotally awful experience
Totally awful experience. Really rude and borderline scam artists. Avoid at all costs
Trusted Agent profile
Eadon Lockwood and Riddle estate agents in Rotherham, Bakewell, Hope Valley and 1 more
★★★★★
399 reviews across 4 offices and 3 platforms
Eadon Lockwood and Riddle has four offices, in Rotherham, Bakewell, Hope Valley and Europa Link. Together they have 399 reviews on three platforms, rated 4.7 out of 5 overall.
280
Reviews on Google
All 4 offices
32
Reviews on Facebook
All 4 offices
87
Reviews on Trustpilot
Business-wide
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Our offices
Eadon Lockwood and Riddle's four offices, most reviewed first. Each has its own page.
- Eadon Lockwood and Riddle Rotherham149 Bawtry Road, Wickersley, S66 2BW230 reviews · 156 on Google (4.6)19 in the last 90 days
- Eadon Lockwood and Riddle Bakewell3 Royal Oak Place Matlock Street, DE45 1HD151 reviews · 53 on Google (4.5)16 in the last 90 days
- Eadon Lockwood and Riddle Hope ValleyMain Road, Hathersage, S32 1BB128 reviews · 71 on Google (5.0)16 in the last 90 days
- Eadon Lockwood and Riddle Europa LinkHart Shaw Building, Suite 8, Sheffield Airport Business Park, S9 1XU96 reviews · 0 on Google16 in the last 90 days
Latest reviews from every Eadon Lockwood and Riddle office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleExcellent service. ELR were a joy to work with and were calm and supportive throughout. They kept us fully informed at all times. They liaised with our both sides and with the respective solicitors in a mature and professional manner sorting out any problems that arose. We highly recommend them.
5/5
GoogleThank you for Caroline for helping us to buy our first home.
5/5
GoogleELR in Hathersage have been brilliant when purchasing a property. They were very on the the ball and supportive. Their communication has been spot on. We can’t fault them. …
5/5
GoogleProfessional, communicative and kind approach from the whole team.
5/5
GoogleThe people at ELR are very competent and friendly and they certainly know the market in my area very well. I am very happy to recommend them to others.
5/5
GoogleELR were professional, helpful and supportive from start to finish. Holly and her colleagues worked very hard and were always responsive and helpful. We highly recommend ELR.
5/5
GoogleWe bought a house through ELR Hathersage and they were brilliant. The purchase was not the simplest but Holly in particular was fantastic and went above and beyond to help us and push things forward. Thank you ELR and Holly!
1/5
TrustpilotAppalling communication from the ELR…
Appalling communication from the ELR Wickersley branch.
1/5
FacebookLack of communication and commitment to selling property.
1/5
FacebookLack of communication and commitment to selling property.
5/5
GoogleNine years ago we sold and bought property through ELR Hathersage office, and were most impressed with the service. We have, in 2025, gone through a similar process, choosing ELR Hathersage again, and have not been disappointed. Between them, Caroline, Kathryn, Holly and Tim have provided a professional yet personal and efficient service, all delivered very pleasantly. We would have no hesitation in using ELR again, should the need arise.
5/5
GoogleWe used ELR for our recent purchase. We found them to be very thorough and professional. We would highly recommend them.
5/5
GoogleAll the staff at ELR Rotherham were very friendly and informative during the whole process ensuring the sale went smoothly.
5/5
GoogleFinding ourselves in the sad and difficult position of selling my deceased younger brothers house, our experience with ELR has been first class. Olivia has simply been amazing. Always professional but also caring and comforting at the same time. Sorting problems eg locksmiths, professional advice, feedback, prompt responses to never ending questions, communicating with family abroad and sense of humour. We had a very good outcome with the house sale which was due to the great teamwork from ELR and positivity that they gave. There was no particular emotional stress from the house sale, but, I'm guessing that was due to Olivia shielding us and being so great at her job. Thank you everyone.
5/5
GoogleGreat experience, all the staff were incredibly helpful from start to finish, would highly recommend.
4/5
GoogleGreat experience of buying my property through ELR. Even though I was the buyer they kept me up to date on my purchase and always friendly and efficient. Would recommend.
1/5
GoogleI would not recommend using ELR as I do not believe that they can be trusted. They were the original agents when I was selling a house in the area but we terminated our contract with them after lots of problems arose when they completely changed their personnel in their Bakewell office without warning. (Problems such as being completely unresponsive and showing the house to people who weren't interested in it: surely estate agency 101 to know which houses you are selling). Under the terms of the agreement with them, we were liable to pay them commission if exchange happened within six months of termination, so exchange was delayed to avoid that cost. Nevertheless, ELR sought payment of their fees via our new estate agents. Seeking payment when you are not entitled to it is dodgy indeed! ELR did not respond to my enquiries about why they had done this. For these reasons, I cannot recommend them
Agent replied · 15 April 2025
I am sorry Mr P, I completely refute any of these issues raised are about trust, I think that is unfair. Whilst I accept we had changes of staff which may have affected the consistency of service for a short while, this was exactly the same for the subsequent agent you instructed. ELR introduced the buyer of the property and successfully sold your buyers house, to enable them to buy your home. I understand the change of staff may have been unsettling, but ultimately ELR found you a buyer in a challenging housing market. An agreement was made between ELR and your subsequent agent to split the agency fees. Given our work was for you was completely unpaid and some of our staff were left deeply upset with your manner, I think it is a unfair to offer a 1 star review. If you would like to discuss this matter any further, please feel free to call me.
5/5
GoogleWe both let and sold our house through ELR. Richard Attwood was our first contact. He was always extremely professional and thorough and produced a high quality video together with photographs of the house. These were used for both letting and selling. They were followed by a large of number of photographs at the end of the letting period which were very reassuring as we were not in a position to view the house for ourselves. Judy Hudson handled the sale and proved to be both efficient and helpful at all stages. We thoroughly recommend the Bakewell Office and all of its staff for its attention and professionalism.
2/5
GoogleLots of incorrect information, errors and delays.
Agent replied · 28 May 2025
Dear L 65, We're extremely sorry to find out that your experience with ELR hasn't worked out for you. Perhaps you could expand on your issues for us or call the office to discuss. We cannot find you on our database so it may be this review was made in error. Kind regards, ELR
2/5
TrustpilotNot the best experience
Lots of incorrect information, errors and delays from the Bakewell office. Straightforward conveyance took twice as long as it should have. Very stressful!
5/5
GoogleWe both let and sold our house through ELR. Richard Attwood was our first contact. He was always extremely professional and thorough and produced a high quality video together with photographs of the house. These were used for both letting … More
5/5
GoogleLongstanding name in estate agency in the area with extensive knowledge. The property in the Hope Valley needed major repair following flood damage & I instructed ELR to sell mid renovation. It was a protracted sale but the guidance offered was invaluable even though I found the eventual purchaser! Thanks to Tim, Carloline and Holly in the Hathersage office.
5/5
GoogleI recently bought a house through ELR Hathersage and had an excellent experience. Caroline, Holly, and Kathryn were all fantastic to work with. They were professional, responsive, and incredibly helpful throughout the entire process. Their expertise and dedication made buying a home a smooth and enjoyable experience. I highly recommend ELR Hathersage and their wonderful team!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Eadon Lockwood and Riddle
Which Eadon Lockwood and Riddle office has the most reviews?
Rotherham has the most, with 230 reviews rated 4.6 out of 5, followed by Bakewell with 151.
Where are the Eadon Lockwood and Riddle offices?
The four Eadon Lockwood and Riddle offices, by town:
- Bakewell: 3 Royal Oak Place Matlock Street, Bakewell, DE45 1HD
- Europa Link: Hart Shaw Building, Suite 8, Sheffield Airport Business Park, Europa Link, S9 1XU
- Hope Valley: Main Road, Hathersage, Hope Valley, S32 1BB
- Rotherham: 149 Bawtry Road, Wickersley, Rotherham, S66 2BW
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