5/5
I have had a great experience with Duncan Perry Estate Agents. Ben and Sarah have been very helpful throughout the process
Agent replied · 13 June 2024
Thank you Mustafa, we are always aiming for that level of service.

Trusted Agent profile
★★★★★
299 reviews across 2 offices and 3 platforms
Duncan Perry Estate Agents has two offices, in Potters Bar and Brookmans Park. Together they have 299 reviews on three platforms, rated 4.7 out of 5 overall.
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Duncan Perry Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I have had a great experience with Duncan Perry Estate Agents. Ben and Sarah have been very helpful throughout the process
Thank you Mustafa, we are always aiming for that level of service.
5/5
Both Dave and Jo were fantastic. They kept me up-to-date at every stage and were always supportive and professional. Can’t recommend these two enough! Thank you!
Thank you for your kind words, as you know we strive to keep these standards always.
5/5
The team, Jo and Sarah made the process of selling my mothers flat extremely easy, great communication and answered all my queries quickly and efficiently. Would definitely recommend them unreservedly!
Thank you so much Neal, as you know, I am very proud of them.
5/5
Extremely happy with Duncan Perry and the help from them in purchasing our new dream home. They assisted every step of the way especially Sarah Reader. Always ready to help and kept us informed. Would definitely recommend !
Hi Christalla, thank you so much for your review. We all try so hard to achieve this level of service and we always love to hear this positive feedback.
5/5
Friendly & helpful estate agents who went the extra mile to make the whole process as stress-free as possible. Wouldn’t hesitate to recommend Duncan Perry.
In what can be a very stressful time, we all aim to ease the strain at Duncan Perry.
1/5
I called up over a month ago regarding finding a property to rent and I was told I would get a call back. I didn’t get a call back so near closing time I rang back again asking about a property on their website in which they just said: “We don’t have anything on that road”. I felt very rushed and hurried off the phone. I felt like they were very dismissive perhaps because of my age. They made no attempt to tell me what was available. They were so uninterested in helping me. I gave them the benefit of the doubt and I emailed them with what I was looking for. I also signed up to receive alerts on available properties. I have had no response to emails and no alerts since signing up. Very disappointed I’m this estate agents. They lack good customer service and standard communication skills.
Dear Emily, We have checked our database and we have your details registered as looking for a 2 bed property up to £1600.00 per month. Unfortunately, since you registered with us we have not taken on any rental properties that meet your criteria. We did try to contact you by telephone to discuss your experience, we value our customer service and are naturally disappointed to learn that you have been dissatisfied. If you would like to discuss the matter, please do not hesitate to contact us. Kind Regards Duncan
5/5
We sold our property with Duncan Perry and would like to thank Jo Neighbour who was professional and courteous throughout the process. Jo was always keeping us up to date on viewings and feedback when required and helped us achieve a price we were happy with. Would highly recommend.
Thank you so much, in these difficult times we at Duncan Perry have the experience and customer care to guide our clients to success. Well Done Jo.
5/5
In urban mythology, estate agents have a poor reputation. Duncan Perry fly in the face of the myth. We were selling a house in Potters Bar, but we were based 100 miles away, so the process could have been tricky. Duncan Perry were superb from the start, with Sarah answering our queries quickly and never promising any action they could not deliver. Their service was excellent and we would recommend them unreservedly.
Thank you so much for your outstanding review, at Duncan Perry we are aiming to achieve the highest level of customer service always.
5/5
Rating only, no written review.
Thank you for the Five Star Review.
5/5
Well organised and helpful. The move went as smoothly as is possible with that kind of thing.
5/5
Super helpful, great service, highly recommended A***** very professional. Best agents in Potters Bar!
5/5
SARAH..HAS BEEN VERY PATIENT..POLITE..GOOD NEGOTIATOR..
Thank you so much.
5/5
Amazing service from Jo and the team at Duncan Perry kept us informed all the way will definitely use again and 100%reccomended.
5/5
Excellent service from Sarah Reader and Duncan Perry Estate Agents, always kept me updated and saw through a difficult and drawn out sale
Thank you so much, we always try update people as often as possible.
5/5
We bought a bungalow through Duncan Perry in Potters Bar - Sarah and the team provided excellent service. 10 out of 10.
5/5
It was a Great experience buying a flat with Duncan Parry Estate Agents. Everyone and especially Jo in the office were very helpful.
5/5
Our house purchase with Duncan Perry went great, swift communication and a lovely team to deal with. Highly recommended!
5/5
Thank you David L for helping me with the start of this journey, from probate valuation and advice to sell my late mother’s property and a massive thanks to Sarah Reader, I couldn’t have completed any of this without you both. More stars would be fitting if I could. Communication ⭐️⭐️⭐️⭐️⭐️. Response to queries and information ⭐️⭐️⭐️⭐️⭐️. Thanks again
Thank you so much Tamsin for your super review, we are so glad we could help you.
5/5
Longstanding portfolio of buy-to-lets steadily off-loaded with competence and without drama. Phones are answered immediately, appointments are kept punctually. Legals, digital communication is up-to-date, daily updates are part of the system. House pricing bullet is ahead of the market. I have not had to down-price once, achieving at or over the asking price in a volatile market. I have been very well served by an excellent team. D. M. Wright.
5/5
Sellers agent, but as a buyer, the team at Duncan Perry was pleasant and accommodating. They were happy to arrange more viewings before and after exchange for me.
Thank You so much
5/5
Jo was of fantastic help and couldn't do enough to ensure our purchase went through smoothly. We cannot thank her enough for her support throughout our move and always ensuring we were kept up to date.
Thank you Lee, I am so pleased you great support for your move.
5/5
All the staff, David Lovett in particular, were so good in dealing with the sale of my house. I was offered assistance and recommendations at every stage which was an enormous help. I hope not to have to move again but if I did I would use the. Highly recommended 😁 5 stars ! …
Thank you for your very kind words Karen.
5/5
Duncan Perry helped us through every step of the way and always accommodated our viewing times, we had a lot of viewings and the whole team were very friendly and understanding. Would definitely recommend to anyone. Very nice and friendly team! Thank you!
Thank you so much, we take our customer care very seriously at Duncan Perry.
5/5
First class service from Sarah at Duncan Perry. From start to finish in selling my late mum's retirement flat, Sarah was professional, friendly and easy to contact. When she said she would do something- she did it. I would highly recommend using her and her colleagues.
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Potters Bar has the most, with 200 reviews rated 4.7 out of 5, followed by Brookmans Park with 100.
The two Duncan Perry Estate Agents offices, by town:
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