5/5
GoogleA good agancy that will help you to find the property you are looking for and I want to say big thanks to Mr Ben Kingsley .
Agent replied · 11 June 2024
Thank you so much Malihe for your kind words.
Trusted Agent profile
Duncan Perry Estate Agents in Potters Bar and Brookmans Park
★★★★★
299 reviews across 2 offices and 3 platforms
Duncan Perry Estate Agents has two offices, in Potters Bar and Brookmans Park. Together they have 299 reviews on three platforms, rated 4.7 out of 5 overall.
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Our offices
Duncan Perry Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every Duncan Perry Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery professional, thorough and extremely helpful. Would highly recommend this agency
Agent replied · 11 June 2024
Excellent! thank you so much for your review.
4/5
GoogleGreat service and friendly team. One question on parking wasn't initially answered correctly, but otherwise we had everything else answered promptly.
Agent replied · 11 June 2024
Thank you Cameron, I understand from my colleagues there was a misunderstanding as to the location of the council permit parking, which is now clear.
5/5
GoogleThe lettings team at Duncan Perry estate agents are on the ball and very helpful. As a tenant it is important to get a good service. If there are any issues they are always dealt with swiftly and professionally.
Agent replied · 11 June 2024
Thank you Zara, that's just the feedback we aim to receive every time.
5/5
GoogleWe dealt mostly with Sarah McCormack but also with Ben when sorting our tenancy and they were both very helpful and communication was brilliant. Lovely friendly service 😊 …
Agent replied · 11 June 2024
Thank You so much Simone, I know Sarah and Ben will be thrilled with your review.
5/5
GoogleWe had excellent service from Duncan Perry, who were great during all aspects of the sale of our house. The sale was not straightforward due to the current market conditions but Jo was amazing during the process, keeping us informed with every little updated and resolving any issues when needed.
Agent replied · 11 June 2024
Thank you so much Andy for your glowing review, we all wish you and your family well.
5/5
GoogleFrom the first point of contact with Duncan Perry, I dealt with a lady called Jo, she was very helpful and arranged our first appointment on the property. When we met her at the house she was very professional, friendly and easy to talk with, a very genuine and decent person. A second viewing was no trouble to arrange and she was fantastic throughout the entire sales process. She always kept us up to date and nothing was ever too much to ask or a bother, Many thanks Jo for all of your help and best wishes going forward. Chris & Maria
Agent replied · 9 June 2024
Thank you so much for your kind words Chris, Jo and the sales team are always striving for this level of customer service. Its so good to get the positive feedback. Thank You.
5/5
GoogleMany thanks Ben! Ben provided exceptional service during our search for a new place. Ben's professionalism, expertise, and dedication made the process smooth and stress-free. His excellent communication skills ensured we found the perfect place. Thank you, Ben, for your all support!
Agent replied · 11 June 2024
Thank you so much for your review, Ben and the lettings team always go the extra mile on customer service.
5/5
GoogleMy experience with Duncan Perry estate agent and Ben from commercial letting process with was excellent. The customer services, very accurate time keeping for appointments, following up all developments step by step, friendly but professional communications.
Agent replied · 9 June 2024
Thank you so much, we do pride ourselves on our customer services.
5/5
GoogleWe turned to Duncan Perry when we needed to move house in 2023, just before the "mortgage meltdown", a potentially rocky time to sell a house! Duncan and his excellent team took a personal interest in the sale and were helpful and constructive throughout. We particularly valued Duncan's advice, which proved spot-on at each stage - resulting in a successful sale, achieving all our objectives, at a time when so many houses were languishing unsold, and so many sales were falling through. Duncan Perry leads a really professional, effective and knowledgeable team and it was a real benefit to have them in our corner!
Agent replied · 9 June 2024
Thank you so much Carly, we all strive to achieve this level of service always.
5/5
GoogleVery helpful and good communication all the way through the process. We dealt with David who was excellent
Agent replied · 22 November 2024
Thank you for your kind review David.
5/5
GoogleBest experience I’ve had with an estate agent and I’ve had many over the years. This was mainly because of the exceptional service we received from Jo Neighbour at their Potters Bar office. Jo made us feel really looked after and valued as buyers and went above and beyond to help us secure a successful purchase. Highly recommended.
Agent replied · 26 August 2024
Thank you so much for your wonderful review, Jo and all the team work so hard to keep this level of customer care. Its lovely to have the positive feed back.
5/5
GoogleHaving both bought and then sold our home with Duncan Perry I can highly recommend them. Their knowledge of the local market was excellent and their valuation was both appropriate for the market conditions and enabled us to achieve a price we wanted. The whole team was helpful, honest, professional, friendly and genuine. Their continued support and work to manage the chain after we were under offer was invaluable. Great agents to have.
Agent replied · 26 August 2024
Thank you David, it was a pleasure to deal with your house sale.
5/5
GoogleIf you’re even thinking about buying or selling you’d be best served to engage these guys - I have never met a team of estate agents that go over and beyond what anyone would reasonably expect to help engage and get you home over the line - just a fantastic helpful team of people !!
Agent replied · 26 August 2024
Thank you so much Neale, we our proud of our customer service and we are always trying to go the extra mile to help our clients and customers.
5/5
GoogleVery helpful with all aspects of selling my property. Moving is stressful but the staff are considerate, supportive and friendly making the whole process a lot easier. I was kept informed at all times and can highly recommend Duncan Perry.
Agent replied · 26 August 2024
Thank you so much Caroline, I know we all worked hard on your move and I am so pleased your were happy with our service.
5/5
GoogleDuncan Perry have been exceptionally good throughout the process. In what was quite a lengthy process, we were constantly reassured and honestly guided by David. David was always available to speak with us whenever we had any questions! Thank-you for helping us reach a successful conclusion!
Agent replied · 26 August 2024
Thank you Lucy, I am so pleased we got the job done for you. We pride ourselves on our customer service as it’s most important in our business.
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Thank you Sonja
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you so much for the 5 Stars Abraham.
4/5
GoogleOverall, good experience. The staff was very helpful and understanding of our situation. There a laid-back team and don't try to over pressurise their customers. If I was too sell, I don't have any issues with using Duncan Perry.
Agent replied · 26 August 2024
Thank you so much for your review.
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Thank you for your 5 Stars Louis
5/5
GoogleA credit to a maligned profession, our purchase would not have been possible if it were not for Duncan's help and understanding. Specifically, understanding shown thorugh a fruaght and prolonged mortgage process eventually resolved by Duncan's recommendation. The sale wouldnot have happened otherwise. Communication was excellent thoughtout.
Agent replied · 13 June 2024
Thank you so much Samir, we all push to go that extra mile on customer care.
5/5
GoogleThanks Jo & David - It has been a pleasure to deal with you both! Despite the distance; (-I am currently living in Australia) you have taken what I had imagined would be a hugely stressful process and made it a seamless operation. Whatsapp & email having to be our main options for communication, you kept me up-to-date and literally in the moment. Any queries I had were answered immediately and comprehensively, and all pertinent information was passed on and received without delay. Your support continued post completion, helping to provide information I required due to my non-resident status. I would happily recommend engaging you / Duncan Perry Estate Agency to anyone who values exceptional service. My only regret is not being able to thank-you in person!
Agent replied · 13 June 2024
Thank you Carolyn, I am proud of my sales team and the sterling work they do.
1/5
GoogleVery dangerous they take money for hold deposit and they don’t give back they are fake people is her name is Sara
Agent replied · 13 June 2024
I acknowledge your feedback Ahmadzai, but you must understand, that you entered into an agreement to take a tenancy on a property via this agency. You completed an application form and paid your holding deposit as requested. You then withdrew from the tenancy as you had the opportunity to remain in your current home and on this basis the holding fee is not refundable as stated in the application form.
5/5
GoogleWe were very much impressed by the service provided by Duncan Perry. The sale related to a house outside of Duncan Perry’s usual area, which he kindly agreed to take on, despite the inconveniences involved. The individual circumstances were complex and delicate, it was a difficult time nationally, and we wanted the sale to be managed by someone we already trusted from previous contacts. Throughout the process, Duncan and his team were impeccable in their approach to all parties, helpful in moving things forward, and they navigated the many issues involved in the sale both carefully and effectively, making everything go surprisingly smoothly. A very high quality service at a very reasonable cost. Wholeheartedly recommend.
Agent replied · 13 June 2024
Thank you Daniel, it has been a pleasure to deal with you and this sale. The house and particularly the gardens were wonderful. Selling property out of area is something we have done for some time and are happy to help out clients.
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Questions about Duncan Perry Estate Agents
Which Duncan Perry Estate Agents office has the most reviews?
Potters Bar has the most, with 200 reviews rated 4.7 out of 5, followed by Brookmans Park with 100.
Where are the Duncan Perry Estate Agents offices?
The two Duncan Perry Estate Agents offices, by town:
- Brookmans Park: 79, Bradmore Green, Brookmans Park, AL9 7QT
- Potters Bar: The Estate Office, 48 The Broadway, Potters Bar, EN6 2HW
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