DM & Co. Homes estate agents in Solihull and Harrow

★★★★★ 5/5

Trustpilot

Best service from DM&Co

I was told selling your house can be seriously stressful so i was over the moon with how our experience panned out. Ann was such a pleasure to deal with from start to finish. She sold our house before it even went on the market, we were pleasantly surprised and then it was all systems go. We decided to also go with one of their recommended mortgage brokers and solicitors and both provided excellent service throughout the process. Ann’s commitment, support and friendly service from start to finish was really appreciated and another reason why if we did sell again we would be calling her up in a heart beat.

Jo · 9 July 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

A highly personal service from the Premium team

A highly personal service from Kathy, Rav and Alison, the Premium team at DM & Co. Their responsiveness and professionalism made the whole process of selling our house smooth. This was even when events changed things. They listened to what we wanted in our next house and found us houses that met our implicit as well as explicit requirements. A pleasure to work with and would recommend.

Joe · 4 July 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Thank you DM & Co

We needed to sell our property at a time when market conditions very much favour buyers rather than sellers. Having met with a number of Estate Agents we selected DM & Co because we felt that their appraisal of market conditions and the potential sale price of our property was the most realistic. The team worked in a timely and professional way and was responsive when we needed them to be. In particular, Ann Wood, the Sales Manager looking after our sale went above and beyond and her efforts throughout, staying in close contact and providing professional guidance as our sale progressed was especially appreciated. As it was, our sales journey wasn’t straightforward as the initial buyers had to drop out. DM & Co did however secure a second sale which did go through in just three months from going back on the market. Quite an achievement in the current market and that is very much down to Ann and her colleagues. I would certainly recommend DM & Co to prospective sellers.

Paul · 2 July 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Outstanding Support Throughout Our Purchase…

We had a wonderful experience working with Ann throughout our home purchase. She was professional, friendly, and always kept us updated every step of the way. Her support, communication, and dedication made the whole process much smoother. Thank you, Ann, for all your help, we would highly recommend you!

Lucy · 1 July 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

I have now sold and also brought a…

I have now sold and also brought a house from D M and Co in the last 6 months! Perfect experience both times! Special thanks to Rav my estate agent for getting my house across the line! Extremely professional and a highly knowledgeable individual. It’s nice to have someone helping you with buying a house who also is very logical in their way of thinking going backwards and forwards with the vendor for me. Couldn’t recommend the company anymore to be honest! Would 10000% use them again for a house sale or purchase!

Sam · 27 June 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Efficient & Helpful Service

I chose DM & Co to as estate agents to sell my home. All the staff I was in contact with were very helpful and efficient during the process. Very easy to contact via phone and email. I liked the professional house details, including photographs and videos on the internet. I would especially like to thank Rav and Cath from the Dorridge office for their friendly, patient attitude throughout.

Judith · 27 June 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel. Big mistake just full of empty promises. No response to phone calls or emails. 17 days before first viewing. Buyers were not vetted as we were told. Some hadn't even got their house on the market. It was a truly horrible experience. Finally got a offer £30,000 below asking price! THEN I had an long email telling me we should take it ! They are beyond rubbish. They take on too many clients & cannot give you the time. They don't even ask if appointment is convenient to you. One word ....Jokers Two words....Avoid Avoid If I could give zero stars I would

Trixie · 26 June 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Excellent communication

A huge thank you to Ann for looking after us from start to finish in selling our home. She led the sale process professionally, with positivity and clear communication which made the process so much easier. In what proved to be a challenging chain, Ann was available whenever we needed her and was always consultative in her approach, offering solutions. We would definitely recommend Ann - a first-class service from start to finish. It's lovely to be in our new home and will always be grateful for Ann's involvement.

Simon · 17 June 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Understanding and genuine

Listened to what was required at take on and very understanding due to nature of sale. Rav was very good when negotiating sale as it was quite tricky at times. All staff were very polite and proactive.

Michele · 17 June 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

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Want to say a big thank you to Evie and…

Want to say a big thank you to Evie and Chiara at dm and co they was very helpful in the process of me moving in to my new apartment. The whole process was very professional from start to finish

Luke · 15 June 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 1/5

Trustpilot

I would strongly advise others to think…

I would strongly advise others to think twice before renting through this estate agent. When we signed our tenancy agreement, the property was advertised and agreed with included parking, which was a key factor in our decision to rent the flat. However, just a few months into our tenancy, the parking was suddenly closed off and made unavailable. This caused significant inconvenience and disruption to our daily lives, especially as parking had been a major factor in choosing this property. What’s particularly frustrating is how the situation was handled. The estate agent did very little to help resolve the issue and took no responsibility whatsoever, despite the parking being part of what was originally offered. Communication was poor, and we were essentially left to deal with the consequences on our own. During this time, we were forced to park in a Tesco car park and pay for parking after work. On multiple occasions there were no spaces available, meaning I had to drive around late in the evening trying to find alternative parking elsewhere. This was both stressful and time-consuming. To try and resolve the issue, my partner had to take several hours out of his working day over the course of a week, including attending a three-hour meeting. Despite this effort, the only solution offered was for the landlord to contribute just 50% towards alternative parking, which was located far away from our building in a public car park. Even with this contribution, it would still leave us paying over £100 extra per month for something that was originally included. To make matters worse, the flat has now been re-let at a significantly lower price than we were paying. We were paying £1,200 per month with parking included, yet it has since been advertised for under £1,000 per month without parking. In that context, the offer to contribute just 50% towards inconvenient, off-site parking feels completely inadequate and frankly quite insulting. We were ultimately forced to find a new property, which cost us hundreds of pounds in moving expenses, required taking multiple days off work, and caused a huge amount of stress. Despite this, the agent offered no compensation and even suggested we should be grateful to have been released from the contract. Once we had agreed to leave due to the parking issues and lack of support, we were then required to accommodate viewings of the property. This took up additional hours of my partner’s working day and caused further disruption at an already stressful time while we were trying to organise our move. Only months after we moved out did the agent state that the landlord would cover the additional parking costs we incurred, but this was conditional on us agreeing to drop any other potential claims. We will not be agreeing to this. Had they taken proper responsibility for misrepresenting the property and the significant inconvenience, cost, and stress caused, this situation may have been handled very differently. The issues didn’t stop there. They then attempted to charge us money from our deposit for items such as “discoloration in the washing machine drawer”, something that was already documented in the original check-in report. They provided an amount for repair without any supporting cost evidence. When we challenged this and requested proof, the quotes we eventually received were extremely high and unreasonable. We had to stand our ground and escalate the matter to TDS for dispute resolution, and only then did we end up paying only 40% of what they were trying to charge. It has now been months since we left the property and we still have not received our full deposit back, which is adding further financial strain and stress. Overall, this experience has been extremely disappointing. A letting agent should provide support, take responsibility, and offer fair, reasonable solutions when issues arise. Unfortunately, this agent failed on all counts, and I would not recommend using them

Ella · 15 June 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Dependable and friendly

Emma and the team made selling our apartment that little bit easier! They were friendly and knowledgeable throughout and I felt they really made a difference in getting my sale over the line.

H · 12 June 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Google

DM & Co whilst not managing our tenancy, supported us at the start and end of our tenancy. Chiara and the lettings team have been brilliant - they’re always willing to offer support and guidance and answer any queries we had. We wish they had managed our tenancy as they were great to deal with. We’ve moved many times and never dealt with such a nice team.

Stephanie · 11 June 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

Have used several letting agents and Dm&co have by far been the best. Chiara, Evie and Gabrielle have all been really accommodating and really gone above and beyond. Can’t thank them enough!

William · 11 June 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

We had a great experience with DM & Co…

We had a great experience with DM & Co from start to finish selling our much loved family home. It was clear Kathy and team genuinely cared about achieving the best outcome for us. The whole team were extremely professional, proactive, and communicative throughout the entire process. They provided data analysis for marketing and kept us updated at every stage, responded quickly to any questions, and worked hard to ensure everything moved smoothly and efficiently. Their attention to detail and commitment really stood out, and we felt supported and confident throughout the process. I would highly recommend them to anyone looking for a reliable, professional, and proactive estate agent.

Jill · 24 May 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs.

I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused. Every part of the process felt unprofessional. They changed key terms after taking payment, ignored the written agreement, and then tried to keep the deposit even though the change was entirely on their side. I had to escalate the issue to the Property Ombudsman because they simply would not do the right thing. This experience caused unnecessary stress, wasted time, and disrupted my housing plans. Based on how they handled this situation, I would strongly advise others to be extremely cautious before handing over any money.

Red · 19 May 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

We appointed DM & Co to market our…

We appointed DM & Co to market our property. From the beginning Kathy was very engaging, honest in her appraisal of our home and the prevailing market conditions. She provided an air of confidence that the property would sell at the asking price and, as we felt that confidence too, we decided to appoint DM. The early photo shoot and video tour was extremely professional. We met Rav who presented the video and who would be our day to day contact. She was also engaging and kept us updated as we moved forward. I also felt that they were both very good at sharing communications between me and the buyers in the chain and making sure the buyers were fully engaged in the process. We had quite a long chain, and these are always difficult to manage. In the end our house was formally listed in February and completed in early May. So a good job, especially as economic factors were starting to affect sentiment. So for a personal, hands-on, professional service we would recommend fully. S & S P

Saul · 17 May 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 4/5

Trustpilot

I have just advertised my apartment…

I have just advertised my apartment today and the process has gone easily so far. I hope I get some people interested in my property.

Carey · 16 May 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Such a pleasure

Buying a house is one of the biggest stresses of a lifetime, but Rav at Dm&Co made the experience such a pleasure with fast, efficient and very friendly communication. I can’t pin point one thing that made the service so much better than the last time we moved many years ago, but it was genuinely a pleasure with Rav. The chocolates and congratulations card on completion just summed up how lovely they try and make the experience for you.

Julie · 13 May 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Google

Fantastic service from start to finish. Communication was consistently clear, prompt, and professional, making the whole process smooth and stress-free. Everything was handled in a timely and efficient manner. A special thank you to Chiara, Evie and Madi, who were excellent, friendly, responsive, and incredibly helpful throughout. I would highly recommend their services.

W · 11 May 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)