Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotReview for Rav
I had a fantastic experience working with Rav from the Premium Team while buying my property. From start to finish, Rav was professional, knowledgeable, responsive, and genuinely supportive throughout the whole process.
Buying a property can be stressful, but Rav made the experience feel much easier and more straightforward. She took the time to understand what I needed, kept me informed at every stage, and was always available to answer my questions. I really appreciated her patience, attention to detail, and willingness to go the extra mile to make sure everything went smoothly.
I’m extremely grateful for Rav’s help and would highly recommend her to anyone looking for someone trustworthy and professional to support them with their property purchase. Excellent service from start to finish!
Many thanks again Omar and Mehreen
Mehreen · 17 August 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotThey have been brilliant
They have simply been brilliant. Great with communication, made the whole process stress free from start to finish.
Peter, Ann and Emma thank you !
Simon · 12 August 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
GoogleHuge thanks to Chiara, Madie, and Evie for making our recent move so seamless! Relocating into a new home can be incredibly stressful, but the whole team was quick, efficient, and always on the other end of the line ready to answer any questions I had.
A special shoutout has to go to Chiara, who really went out of her way to make sure all the details were sorted so I could get the keys and move in exactly on our target date. Everything went incredibly smoothly thanks to her extra effort.
Highly recommend this team if you want a totally stress-free experience!
Rayyan · 11 August 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleHonestly amazing estate agents. I've been a tenant for a very long time with different agencies and these guys and their approach, from the first call through to viewing, the honesty and the proactiveness have been amazing. Especially Madison and Evie, I would strongly recommend them for tenants
Junaid · 11 August 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotAbsolutely brilliant service the whole…
Absolutely brilliant service the whole team.
Emma was lovely made it a simple process and very patient with my elderly parents.
Very caring and understanding and quick at answering questions.
I would fully recommend them for selling and buying a property would not use anyone else.
Lynn · 11 August 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotHighly recommend this agent.
A huge thanks goes to Ann Wood , Matt Perry and Emma Chance for all their help and support in the initial stages of marketing our property. The prompt efficient service we have have received so far has been excellent, the attention to detail and helpful information to sell the bungalow after it’s been on the market for some time with another agent gives us renewed confidence that it will sell quickly. Here’s to a fast successful sale !
Anonymous · 7 August 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotEmma Chance was excellent in preparing the property brochure
Emma Chance was excellent in preparing the brochure for the sale of my house. She was professional, responsive, and attentive to detail throughout. Any amendments were made promptly and efficiently, making the whole process smooth and stress-free. I was very impressed with the quality of her work and would highly recommend her services.
Jan · 6 August 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotEvie in Lettings
We were working with Evie from lettings. She was incredibly polite and helpful. Her communication was amazing and we are really appreciative of the service she provided, a true reflection on the company and Evie! We would most definitely use them again.
Consumer · 5 August 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotExcellent team at DM & Co
Peter has valued the property several times over a couple of years. His patience and professionalism is outstanding. We have now instructed DM & Co and are now in touch with Emma the office manager. She has an excellent eye for detail, super efficiency and is a pleasure to deal with. We look forward to working with the team on selling the bungalow.
Caroline · 31 July 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotI had a great experience with DM Estate…
I had a great experience with DM Estate Agents. The entire process was handled professionally and made so much easier thanks to the support from Chiara and Evie. They were both friendly, approachable, and always happy to answer any questions, keeping me updated every step of the way. Their excellent customer service really made a difference, and I truly appreciated all of their help. I wouldn't hesitate to recommend DM Estate Agents to anyone looking for a reliable and professional estate agent.
Angela · 28 July 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotAwful customer service
I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!
Jennifer · 25 July 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 2/5
TrustpilotPaul
At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done
Paul · 22 July 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotEmma Chance
A big thank you to Emma Chance who saved the day on a potential house purchase by being responsive, proactive, friendly and courteous.
Russell · 15 July 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 3/5
TrustpilotDM&Co get the job done. Highly experienced and professional.
DM&Co set standards which other agents follow in the quality of their sales and innovation of signs. Their staff are without doubt, highly professional and Peter Faithful, their valuer, knows his stuff having grown up in Solihull. He really makes DM&Co, as does Sophie Gwynne at selling. Bottom line - they got my house sold. I would recommend them to others.
Julia · 13 July 2026 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
GoogleWe had an excellent experience with DM & Co as our lettings agent.
From the outset, they were professional, courteous, and genuinely helpful. This was something I was pleasantly surprised by, especially after a difficult experience elsewhere while trying to find a property.
Their communication was fast, straightforward, clear, and concise throughout. At a time when my family and I were still reeling from having been scammed through a previous rental attempt on OpenRent, DM & Co’s customer service helped restore our confidence and gave us much-needed peace of mind. It is hard to put a value on that.
Everyone we dealt with at the office was an absolute pleasure to speak with, especially Russell and Tamara, who were both helpful, reassuring, and easy to communicate with.
I highly recommend DM & Co to anyone looking for a lettings agent, whether for residential or commercial property. They made a stressful situation feel much more manageable, and we are very grateful for their support.
Alan · 11 July 2026 · DM & Co
Agent replied · 11 October 2026
Dear Alan,
Thank you very much for your thoughtful and kind review.
We are delighted to hear that your experience with DM & Co was such a positive one, especially after the difficulties you and your Family had faced previously. Moving home can be stressful at the best of times, so knowing that we were able to restore your confidence and provide some peace of mind means a great deal to us.
Your kind words about our communication and customer service are greatly appreciated, and we thank you for placing your trust in us and for taking the time to recommend DM & Co.
We wish you and your Family every Happiness in your new Home.
With Best Wishes,
Russell and The DM & Co Team
★★★★★ 5/5
GoogleWe’ve been in our new home for about 4 months now, and our experience with DM & Co has been excellent from start to finish.
From the first viewing to moving in, everything was handled professionally and efficiently. The whole process felt smooth and well organised, which took a lot of stress out of moving. ❤️
What has impressed us most is the level of service after moving in. Any issues or questions we’ve had since have been dealt with quickly, and it’s clear that the team genuinely cares about both the property and its tenants.
We’ve rented well-managed properties before, but the professionalism and responsiveness we’ve experienced here have been among the best we’ve encountered.
A special thank you to Russell and Tamara, who have been wonderful throughout. We feel secure, well looked after, and very grateful to have found such a professionally managed home.
Highly recommended.
I · 11 July 2026 · DM & Co
Agent replied · 11 October 2026
Dear Irene,
Thank you very much for such a wonderful review. We are very grateful.
We are Happy to hear that your experience with DM & Co has been excellent from the start. It means so much to us that the process was smooth, organised, and as stress-free as possible.
Thank you also for noting that our Service has continued to meet your expectations after move-in, as providing ongoing support and responsive property management is something we take great pride in.
Your comments about feeling secure, well looked after, and living in a professionally managed home, is very meaningful for us as we genuinely care about our Tenants and Landlord Clients too, and believe in getting the balance right every time.
We wish you and your Family many Happy years in your new Home.
Thank you again.
With Best Wishes,
Russell Owen and The DM & Co Team
★★★★★ 5/5
GoogleI have used DM & Co for over 20 years, and they are absolutely incredible. They provide the highest form of service, consistently going above and beyond to make sure my property lettings run smoothly. I use their full management service and I never need to worry. They vet tenants thoroughly, everything is managed smoothly and I’m kept updated at every step. Russell and Tamara have been outstanding, and both contributing to a high level of reliability and care. If you’re looking for a lettings agent who delivers outstanding service, clear communication, and total peace of mind, I would highly recommend getting in touch with Russell and Tamara. Just brilliant.
Y · 11 July 2026 · DM & Co
Agent replied · 11 October 2026
Dear Yvonne,
Thank you so much for your wonderful review and for trusting DM & Co with your Property Lettings for over 20 years.
We are truly Grateful for your continued support and are delighted to hear that our Full Management service has given you peace of mind over the years.
Providing reliable service, clear communication, and ensuring every aspect of the Letting process runs smoothly is exactly what we strive for, so we are especially pleased to read your kind words.
We are dedicated to delivering the highest level of care and professionalism, and it's rewarding to know these efforts have made such a positive difference to your experience.
Thank you again for your recommendation and for being such a Valued Client. We look forward to continuing to support you for many years to come.
With Best Wishes,
Russell and The DM&Co Team
★★★★★ 5/5
GoogleProvides excellent customer service and responds promptly to follow-ups.
Sir · 11 July 2026 · DM & Co
Agent replied · 11 October 2026
Dear Sir G,
Thank you so very much for your kind 5 star review! We are really happy to hear that our prompt Communication and Customer Service makes a difference. This means so much to us because we always strive to be responsive and provide the best possible support to our Tenants.
We genuinely appreciate your feedback and look forward to continuing to assist you whenever you need us.
With Best Wishes,
Russell Owen and The DM&Co Team
★★★★★ 5/5
GoogleI couldn’t be happier with the service I received from Russell Owen and the DM&Co Team. From the very beginning, they were professional, responsive, and always kept me informed. Their communication was clear, and they were always happy to help whenever I had a question. They made the whole experience easy and stress-free. I would highly recommend DM&Co to anyone looking for a reliable and trustworthy letting and property management agency. Thank you for your excellent service!
Daniela · 11 July 2026 · DM & Co
Agent replied · 11 October 2026
Dear Daniela,
Thank you so much for the positive 5 star review. We are so very pleased to receive your feedback. Your trust and recommendation means a great deal to us.
Making a difference, providing clear communication, responsive service, and ongoing support is really important to us, and is something we strive to do every day, and which we focus upon daily too, so it is wonderful to know that this is making such a positive difference.
With Best Wishes,
Russell Owen and The DM&Co Team
★★★★★ 5/5
GoogleThe team at DM&Co, Tamara and Russell, are incredibly professional but with a kind and patient human touch.
I have been a client of theirs for 7 years now and have been very pleased with their service. It’s reassuring to have a team as well informed of the housing market and new regulations as DM&Co are.
Jane & Andy.
Andy · 11 July 2026 · DM & Co
Agent replied · 11 October 2026
Dear Jane and Andy,
Thank you so much for your lovely review. Your kindness, confidence, and trust mean a great deal to us.
Building long-standing relationships with wonderful Clients like yourselves is incredibly important to us and makes our work both rewarding and worthwhile.
Every day, we strive to combine our knowledge of the ever-changing Housing market and regulations, with a personal yet professional approach, ensuring our Landlords always feel reassured, supported, and well looked after.
Thank you once again for your continued loyalty and your generous feedback.
We truly appreciate your support and look forward to working with you for many years to come.
With Best Wishes,
Russell and The DM&Co Team
★★★★★ 5/5
GoogleA fabulous experience with DM & Co. Throughout our tenancy, Russell and Tamara have been excellent, friendly, efficient and professional.
I highly recommend renting a property with DM&Co.
Kate · 11 July 2026 · DM & Co
Agent replied · 23 October 2024
Dear Kate,
Thank you so very much for your kind words and feedback. We are delighted that your experience with DM & Co was such a positive one.
We are committed to delivering a professional, friendly, and highly responsive service, so it is incredibly rewarding to know that we were able to support you throughout the process.
We greatly appreciate the Trust and Confidence you placed in us and are Grateful for the opportunity to have assisted you.
With Best Wishes,
Russell and the DM&Co Team
Dear Kate,
Thank you very much for posting such a complementary Review. We once more thank you for your patience while the Property was being properly prepared.
Your kind words are truly appreciated, and it means a lot to us to know that you had a positive experience with our Services.
Whilst we are Managing the Tenancy, we will continue to make sure that your expectations and the Landlords’ are surpassed to ensure that you and the Landlord are happy with the tenancy, and both are equally satisfied with the bespoke service we provide.
We take great pride in managing our tenancies. A strong ethos of this firm is to provide excellent customer services, and we shall continue to work hard to ensure that your tenancy is as comfortable and enjoyable as possible.
Thank you again for your support, and we look forward to assisting throughout this hopefully very long Occupancy of your lovely new Home.
Yours truly,
Russell Owen, LLB Hons
For and On Behalf of DM&Co
★★★★★ 5/5
GoogleBoth Madi and Chiara were exceptional
Their peronalities, attendance to detail and listening ear helped us through a difficult time.
Many Thanks to you both
Mandy · 11 July 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleI recently rented an apartment with DM & Co and had an outstanding experience. The entire process was smooth and efficient. Madi, Chiara and Evie were great, every time I had a question or needed help they responded straight away making the whole experience stress free and easy. I couldn’t recommend them highly enough!
Duncan · 11 July 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleGreat input from kiara as well as maddy, suzi and the staff there. Their input was much appreciated.
Adnan · 11 July 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
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