Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAmazing estate agents
We were looking for a bigger house for our growing family. After looking at various houses with various agents, we settled on one we loved through DM & Co.Being in the middle of a chain, we knew things would take a little longer. DM & Co. were always willing to help and answer any questions that we had. In particular, Amy, who was our point of contact kept us updated and was very helpful with all our questions. There were a few times when our sale and purchase could have fallen through due to various reasons but Amy always did her best to keep everything moving and keep everyone informed so that the transactions went ahead.We would recommend DM & Co. to anyone and everyone! Thank you Amy and thank you DM & Co.!!!
Ali · 23 October 2024 · DM & Co. Homes Solihull (Number 8)
Agent replied · 22 November 2024
Thank you Ali for your kind words - the team are overjoyed and incredibly pleased to have helped! All the very best, Dominic
★★★★★ 5/5
TrustpilotGood experience
We finally moved after what seems like ages looking, but DM&Co were always happy to show us around houses to try and find the one. What was particularly useful was being on their mailing list. When we did find the one, Ann was great, always responsive.
Louise · 23 October 2024 · DM & Co. Homes Solihull (Number 8)
Agent replied · 22 November 2024
Louise - thank you so much! Ann is ecstatic and sends her thanks. All the best, Dominic
★★★★★ 5/5
GoogleDM&Co, amazing service, friendly and really helpful staff at the Shirley office.
I have to say Chiara is absolutely amazing,she has gone above and beyond for me, always ready with a smile and makes you feel at ease,she very welcoming and a really lovely lady
Louise · 23 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotReally good experience
Really good experience with them as letting agents to help us find a rental property. Chiara was great!
Tory · 23 October 2024 · DM & Co. Homes Solihull (Number 8)
Agent replied · 22 November 2024
Thank you Tory - best of luck in your new home!
★★★★★ 5/5
TrustpilotA First Time Buyer Recommendation!
I purchased my first house through DM&Co over the past few months and the process was virtually seamless. There were a lot of potential issues due to the seller being overseas but my queries were answered honestly, fairly and with speed to ensure the purchase went through without hiccup. From letting me view the property before coming to market; to getting my offer accepted; to answering every question raised through the conveyancing and survey process, Ann Wood and Amy Carstairs were essential to this transaction getting done. I can't thank and recommend them enough!
N · 22 October 2024 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotThis estate agent are useless
This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid
James · 20 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotAnn Wood was certainly a special person…
Ann Wood was certainly a special person that came into our life that magically made the house purchasing process so smooth we got our keys with no issues or worries. She constantly kept us updated through the process, was caring and confident and never made me feel like i was asking a silly question. She went above and beyond her role and felt like she genuinly shared our happiness too. We feel really lucky and even when picking our keys up the rest of the staff were polite and professional. Thank you, forever greatful. Ifra and Gurdeep
Customer · 15 October 2024 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotHighly recommend DM&Co
We recently purchased our dream home with the help of Ann Wood as our sales manager, and we couldn't be more thrilled! From start to finish, Ann made the entire process smooth and stress-free. Her expertise and attention to detail were evident, and she took the time to chase solicitors when needed. Ann was always available to answer our questions and provide guidance, making us feel supported throughout. Thanks to her dedication, we now have a home we love. We highly recommend Ann to anyone looking to buy a house!
Matthew · 12 October 2024 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
Paul · 11 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotDishonest and unprofessional
Dishonest and unprofessional estate agents, did not honour their written commitments to us. Routinely rude, very unpleasant to deal with. They treat customers like pests, and do not try to hide it. I do not understand how they stay in business.
ArticCynda · 8 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotPremium Service
Great Estate Agent with excellent communication skills who provided regular updates whilst ensuring the chain moved forward promptly all the way through to completion. Overall a great experience dealing with Kathy and the Premium Team, would definitely recommend.
Tom · 7 October 2024 · DM & Co. Homes Solihull (Number 8)
Agent replied · 24 October 2024
Thank you Tom - I know that Kathy and the Premium Team enjoyed working with you. All the very best in your new home and we look forward to working on future projects. All the best, Dom
★★★★★ 5/5
GoogleDM&Co, amazing service, friendly and really helpful staff at the Shirley office.
I have to say Chiara is absolutely amazing,she has gone above and beyond for me, always ready with a smile and makes you feel at ease,she very welcoming and a really lovely lady
Louise · 3 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotThis is one of the worst company ever
This is one of the worst company ever. My deposit is stuck with them for more than 4 months now. mary.mcgarry is the worst representative to work with. they never respond. we have been following for 3 months over call and emails but they pick up call and then keep saying we will get back to you. Never wok with Hunter.
Nilesh · 2 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 4/5
TrustpilotPro-active and Professional
As most people know buying and selling a house is a stressful process. Having recently moved a couple of times we were looking to find our forever home. One of our initial viewings during our search was of a house being marketed by DM&Co. We were shown the property by Kathy Griffiths who Heads up the Premium Property team covering Solihull & Dorridge area. Kathy is a consummate professional who clearly knows her market and understands her clients. Kathy identified numerous properties that fitted our brief and was very supportive and responsive to our needs. She remained patient with us throughout the process and her knowledge and experience assisted us in finding and negotiating the purchase of our new home. Kathy was supported by an excellent team throughout our purchase. We did not use DM&Co. for the sale of our own house because their valuation was significantly below other valuations we received and the actual price the property sold for. They did acknowledge that in hindsight they got it wrong but for this reason I have given them 4 star.
David · 2 October 2024 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotCondescending, rude and just arrogant
Well what can I say, house came on the market Friday, sent a email requesting a virtual viewing Friday evening, as we are relocating from overseas. I then get a email from Charlotte on Saturday morning saying we are fully booked…. I reply saying how can you be fully booked for a virtual viewing? ….
Surely you are there showing people around so how hard would it have been to have WhatsApp me for 5 mins to walk around the house between viewings.
What response did I get … nothing not even an acknowledgment! Totally ghosted.
This just shows the contempt these guys hold for potential tenants.
Funny as I lived in York over 10yrs ago and hunters were the agent to avoid, seems to me nothing has changed
Avoid these clowns at all costs and if you have the misfortune to have to deal with Charlotte well good luck.
Rob · 1 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotKeith Jervis Referral
This was the fourth time I have used DM and Co to sell / purchase my main residential home. Kathy Griffiths has led the process and the team on each occasion.As we are all aware buying and selling your main home presents many challenges; some you are expecting and then some that come from nowhere and present extra unforeseen and unwelcome challenges.I instruct DM and Co because they have the reputation, credibility and resources to find my buyer and indeed find me a new home - what more do you want?Well once you have found the buyer - you actually require a lot more than you think you do. The process continues to be precarious at best, in England, and this is where the resources and culture of the company you are using and the skills set of your agent becomes massively important.To that end, I am hugely grateful to Dom and the whole team at DM and Co. This last sale hit a particular technical issue that nobody saw coming and could have compromised the sale.Kathy led the initiative to keep the sale on track to a successful completion. On meeting Kathy and getting to know her, it is easy to see why so many people are choosing to use her and why people want to do business with her.Her charming and relaxed, positive disposition, makes the whole experience much more enjoyable and takes away some of the stress typically associated with selling your home - especially if things get a little tricky, which they often do.Couple this with her complete professionalism, knowledge of the market, work ethic, tenacity and integrity, why wouldn't you want to have Kathy in your corner.Finally, Kathy has the gravitas, experience and skill to navigate her way around all appropriate stake holders, to ensure everyone is kept happy and on track. Kathy truly does have the customers best interest at heart, with the focus on completion. I would suggest, that in my experience, Kathy has become the premier agent in Solihull and surrounding area.I would recommend her to anyone and often do.Keith Jervis.
KeithJervis · 1 October 2024 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotExtremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch
Preston Road Wembley Branch
I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.
Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.
Thank you for making this an experience I will never forget, but for all the wrong reasons.
Avi · 1 October 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotDefinitely the best Agents in town!!
I cannot recommend DM & co and particularly Evie Law highly enough. Although we did not get the house we originally applied for, due to our difficult circumstances, she didn't just leave it at that she found another house for us that did accept us (unlike a number of other estate agents we had dealt with) She is extremely knowledgeable and made the whole process of renting really simple and really quick. Evie always made sure that we had regular updates and answered all our questions as soon as she could. All the staff that we had contact with were very friendly and helpful. Should we ever need to move again they will definitely be our first call.
Raychel · 1 October 2024 · DM & Co. Homes Solihull (Number 8)
Agent replied · 24 October 2024
Raychel thank you so much for this incredible review! Evie and the team are absolutely thrilled (as am I!) - I am so pleased that we were able to assist and go above and beyond to find you a suitable home. All the very best, Dominic
★★★★★ 1/5
TrustpilotAvoid at all costs. The worst of the worst!
Couldn't have come across worse agents. Took two months to get the house on the market because of continuous delays with contracts, photos and communications. Extremely unresponsive overall, would sometimes have to call for weeks to get an answer or an update. The agents come to house viewings without knowing anything about the house and they lie more than any service provider I've ever dealt with. The absolute bottom of the barrel of estate agents. Avoid at all costs!
Alexandra · 28 September 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotRip off.... merchants
Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent
Richard · 28 September 2024 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotGreat service buying a property from DM &Co Homes
After deciding in spring 2024 that we wanted to relocate to Knowle / Dorridge from London, we contacted DM& Co Homes and asked to see some properties to see what we could get in the area. Amy from the Dorridge office was very helpful and arranged to show us several properties in one go across a couple of Saturdays. She quickly understood what we were looking for and helped us to find a property that was exactly what we were looking for. She managed the negotiations very well and we secured our ideal home at a good price. She remained supportive and communicative throughout the whole purchase including when our first buyer pulled out (through no fault of our own) and she managed to keep the vendor on side. When move day came we got caught up in a traffic jam and missed the opening hours of the office, but Amy went above and beyond and kindly dropped the keys to us on her way home from work. We were very happy with the service that Amy and the rest of the team provided, and we'd definitely recommend them to others.
Emma · 27 September 2024 · DM & Co. Homes Solihull (Number 8)
Agent replied · 24 October 2024
Thank you Emma for your kind words. Amy is over the moon and we all wish you the very best moving forward. Please shout when you're ready to move ;) - all the best, Dominic
★★★★★ 4/5
TrustpilotA succesful sale and move within 5 months
My property was put on the market in April and I was able to vacate on 9 September. I felt the property was overvalued when it first went on the market but an adjustment to the asking price resulted in a lot of viewings. I was advised of all viewings and was kept up to date with proceedings. Communication was good and there was always someone to answer my queries/concerns. Although it is generally a stressful time, the way the D M & Co staff handled the project made it less so. Their customer service was excellent and I would recommend D M & Co to any potential seller.
David · 26 September 2024 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotThe premium team looked after us…
The DM and Co. Premium team looked after our sale professionally with a high quality prospectus, proper information, prompt and sensible feedback and follow up with buyers. They sat on top of the sale, pushing along the process whilst the lawyers did the conveyancing. We did our part to support their efforts too and we appreciated the open, frank and friendly dialogue at all times along the way.
James · 25 September 2024 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotExcellent customer service
I would like to thank Rav for all her help and patience During the sale of my property we had a few stressful moments which she handled expertly and kept me fully informed. Everyone at DM & Co were just so helpful, friendly and professional from the moment Matt came to value right through to the end sale. I was informed of every step along the way and my experience was excellent. I would definitely recommend. Thank you all at DM & Co.
Christine · 25 September 2024 · DM & Co. Homes Solihull (Number 8)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.