DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

★★★★★ 5/5

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Dale was very helpful at helping get…

Dale was very helpful at helping get our oven door replaced in time for Christmas. many thanks again Dale!

Hannah · 31 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Overall good I think

Overall, good, at least not bad. Sometimes, depends. I rate it 5 stars, but not means it is perfect. It still needs improments in many ways.

Yangzhen · 26 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Sandie and Ashley were both amazing and…

Sandie and Ashley were both amazing and efficient throughout the letting process.

Emma · 26 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 1/5

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Tenants damage flat agency is Happy

Terrible company let your flat being completely destroyed by tenants you will not get one penny back it will all be on you. Protect tenants not owner. Quote from contractors wrong terrible maintenance management new system how to get lost and do work without your authorisation but Mainly will let tenants destroy your flat and will thanks THEM for it.To avoid for landlord!

Valérie · 25 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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DJA have been swift with helping us…

DJA have been swift with helping us with problems and communicating with our landlords, and our email communication is always polite and reasonably paced. All of the staff are absolutely lovely

Inky · 25 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Thanks to Sandie Whyte and Caroline…

Thanks to Sandie Whyte and Caroline Connelly, our moving-in experience with DJ Alexander has been hassle free. Both helped us with onboarding process with clear guidelines and quick responses.

Sujay · 24 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Cara was great in helping me fill in…

Cara was great in helping me fill in the documents and secure my property :)

Dennie · 24 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Angie has been assisting us with some…

Angie has been assisting us with some small maintenance issues in our new rental property and she has been fantastic - really efficient and helpful! Much appreciated.

JB · 23 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Good Service, well run

We have had a great experience dealing with DJ Alexander. Angie, who we have dealt with since she was at Fineholm, has been the best part of this experience.

Crolla · 23 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Great experience!

I had Cara Jenkins helping me get everything organized to sign my lease. She was amazing! She was so efficient in responding and always there if I had any questions or needed help with something. Overall, it was a great experience!

Sarah · 20 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 1/5

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From competent to chaotic property management

I was initially with Broughton Property Management, who provided a great service. Knew their landlords and tenants and could be relied upon for good communication and to rectify issues in a timely manner. Then they were bought over by D.J. Alexander/Braemore. Unfortunately, my tenant has fallen into arrears. I don't want to evict them, I just want some sort of agreement made. Communication has been absolutely appalling (this episode started about 3 months ago). Emails unanswered calls ignored, and complaints poorly managed. Either staff are so overwhelmed by their workload, or there's a general apathy to small-time landlords. Time to move to a smaller, more communicative agent. They are just far too big and as a landlord, you are just a number. I would never recommend them.

Skolldoll · 20 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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I’ve been a tenant with DJ Alexander…

I’ve been a tenant with DJ Alexander for nearly 5 years and they’ve taken great care of me! After unfortunately having to leave my current flat due to my landlord moving in, DJ have been amazing at helping me find a new place to move. Taylor was fantastic at helping me look for new places and arranging any paperwork or viewings and Sadie was amazing when it came to keeping me right on the reference checks and answering any questions I had.They both made what could have been a stressful experience way more straightforward and I’m excited to move into my new flat!

Christopher · 13 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Have just taken out a let with you and…

Have just taken out a let with you and have dealt with Carol Clark during the process. What an asset to your team she is, we are making a huge relocation and are anxious people and Carol has been amazing, super communicative, professional and contactable.. nothing was too much trouble and her assistance has helped us on our first stepping stone in our new journey. Thanks Carol you’re a star!

Kerry · 13 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Sandie at the Edinburgh branch

Sandie at the Edinburgh branch, went over and beyond to insure that my let completed on time. Despite a few setbacks everything was handled by her within days, at no point did I feel left out of the loop or unable to contact. Amazing. She has made a huge difference and my family can now join me from Wales

Martyn · 12 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Great customer service by Sandie Whyte

Great customer service by Sandie Whyte. Very prompt responses to mails and my lease process was so seamless. I particularly like that she added a smile(emoji) in my mail to confirm that the process was now complete. That totally made my day. Thank you Sandie...

Tina · 11 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Instant replies and the whole process…

Instant replies and the whole process went on smoothly . I however struggled on proceeding on the income verification page on Goodlord but was referred to their support team and everything was sorted and processed.

PreciousMukwenga · 10 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Hi, Thanks for your wonderful support you are always approachable

Hi,THanks for your wonderful support.

Anand · 9 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 4/5

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Good & Bad

I Have had both, good and bad experiences with DJ Alexander. When I first moved in, that was last Feb'22 the heater was not working due to which I could not move in for a week despite paying the rent. This should have been checked before renting out the property. It was very difficult to reach out to them as they were on leave or not active. The furniture in the living room is not in great condition. Seems like the previous tenant had a cat, which was not addressed. Very basic and outdated furnitures and appliances. I would really appreciate it if this was considered and discussed with the landlord. However, I have found a very good and active response lately as I had requested for change of tenancy agreement. The process was smooth and clear and Anita was a great help. However, I have requested a few repairs and hoping to get it fixed at a reasonable time. I will update my review post this.

Nikitha · 9 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Faster response and kind support people

Faster response and quick turnaround on tenancy especially Sandie Whyte kind and support person

Karthiga · 9 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Sophie was simply great!

We were assisted by Sophie Balsillie in solving some end-of-tenancy issues. She was fantastic! She promptly replied to all our messages, was very efficient in dealing with our requests, and had a very friendly and positive approach. Thank you so much, Sophie!! Great service.

Miriam · 9 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 3/5

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I liked the way you are organised but…

I liked the way you are organised but it was a bit too much of information asked for from the guarantor’s part which made the situation very difficult for me personally asking the guarantor to provide all the private information to a company. But otherwise was ok. Sandie Whyte, who was helping with the house application process was too good, she did a great job at helping me out with additional things through constant contact she made sure we were okay. I expect that it’ll be smooth from here on. Thank you.

Sanusha · 6 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Efficient rental process

We have been trying to find a property to rent to relocate to Edinburgh.Our experience with DJ Alexander was great! Once the landlord accepted our application it was a quick, seamless process! The Goodlord software they use is user-friendly and makes the process so quick. We uploaded all our info and it was all processed and the contract signed in a matter of hours! I was impressed with the speediness. Special thanks to Sandi Whyte and Galina Webster who were really helpful and quick to reply.

Eloise · 5 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Thank you Sandie

We highly appreciate Sandie's help throughout the whole process. She has been really considerate and patient with us providing clarification for all our doubts offering assistance whenever required.

Nikhil · 4 January 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Rental property secured over festive period

We would like to thank Sandie Whyte for the excellent service received over the festive period to secure our rental property. All referencing was completed over the Christmas period and we were able to contact her at any time.

Melishe · 4 January 2023 · DJ Alexander Aberdeenshire