5/5
GoogleQuick and efficient process where the team member Yasemin Emek was very helpful throughout.
Trusted Agent profile
DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more
★★★★★
3,054 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,054 reviews on two platforms, rated 3.9 out of 5 overall.
Our offices
DJ Alexander's five offices, most reviewed first. Each has its own page.
- DJ Alexander Edinburgh (John Cotton Centre)John Cotton Centre, 10 Sunnyside, EH7 5RA2,122 reviews · 552 on Google (3.2)136 in the last 90 days
- DJ Alexander AberdeenNeo House Riverside Drive, AB11 7DG1,986 reviews · 422 on Google (3.4)110 in the last 90 days
- DJ Alexander Glasgow303 Byres Road, G12 8UQ1,733 reviews · 282 on Google (3.1)121 in the last 90 days
- DJ Alexander Edinburgh (1 Wemyss Place)1 Wemyss Place, EH3 6DH1,665 reviews · 115 on Google (4.0)133 in the last 90 days
- DJ Alexander Aberdeenshire20 High Street, Kemnay, Inverurie, AB51 5NB1,602 reviews · 38 on Google (3.8)111 in the last 90 days
Latest reviews from every DJ Alexander office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery personal experience using this company. Quick and informative responses throughout the process. Ashley was extremely helpful!
Agent replied · 11 June 2024
Hi, thanks for the great review. I will make sure to pass this onto the team.
1/5
GoogleTerrible service, I have tried numerous times to get hold of their office and was kept on hold for over half a hour at one point. No one ever answers, been trying to view a property but its impossible to do so when no one ever comes back to you .
Agent replied · 11 June 2024
Hi, sorry you have experienced this. We are experiencing a high demand at the moment for all our properties . If you feel I can help you further please contact me at richardtierney@djalexander.co.uk, Kind regards, Richard Tierney, Director of Customer Service
1/5
GoogleRequested a viewing on two properties, no response. Emailed chasing a response, no response. It’s as if they don’t want to rent our their properties !
Agent replied · 11 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
4/5
GoogleI am super happy to get a great support and service from DJ Alexander. A huge thanks to Dionne, Keiran and Imran.
Agent replied · 11 June 2024
Hi, thanks for the great feedback. I will make sure to pass this onto the team.
1/5
GoogleWell I viewed couple of properties with them and filled up the applications, I haven’t received a respond on my follow up emails.
Agent replied · 11 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleFriendly service and very efficient. Laura Mctaggart was a great help in getting everything done quickly and answering any questions we had. ☺️
Agent replied · 11 June 2024
Thanks for the great feedback. I will make sure to pass this onto the Laura.
1/5
GoogleAs a landlord I would never use them again - very unprofessional - turnover of staff is scary - absolute carnage, no organisation has cost me a fortune
Agent replied · 11 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleIn a crazy market situation in Edinburgh, I was really impressed by the service from DJ Alexander. Honest, straightforward and very helpful. Thank you
1/5
GoogleTerrible service, don't even deserve one star, I haven't had no hot water for over two weeks, with three young children it's really difficult, now yesterday the main switch for the stove (where I could warm water to bath in) stopped working, I have no hot water and no stove to even cook a meal for my children, I was told that I have to wait another two days for someone to come out and look at it, what service is this!!!come out
Agent replied · 11 June 2024
Hi, thanks for the feedback and I am sorry you are experiencing this. I will look into this for you but if you would like to contact me direct please do at richardtierney@djalexander.co.uk, kind regards, Richard Tierney, Director of Customer Service
5/5
Googlejust signed a lease through DJ Alexander. John was very helpful and very quick at replying. Couldn't be happier !
Agent replied · 11 June 2024
Thanks for the great review. I will make sure to pass this onto John.
1/5
GoogleReading about a lady with serious mold in her kitchen! This landlord refuses to help! Disgusting and should be taken to a tribunal Don't rent from these cowboys
Agent replied · 11 June 2024
Hi, thanks for writing the review. If you feel there is something I can help with on this particular occasion please contact me direct on richardtierney@djalexander.co.uk, Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleVery quick and easy application process via Goodlord, and Carol has been a fantastic point of contact throughout the last few days to help us along.
Agent replied · 11 June 2024
Hi, thanks for the great review, I will make sure to pass onto Carol.
4/5
GoogleFriend got stuck in the bathroom due a broken lock. Agency were on it straight away and sent out a locksmith for repairs. The following day the locksmith returned for a new lock replacement.
Agent replied · 11 June 2024
Hi Rumana, thanks for the good review. I am glad we could help you so quickly.
5/5
GoogleHarry Perkins was absolutely amazing. So helpful and answered all our questions. A big thank you to him.
Agent replied · 11 June 2024
Hi Hannah, thanks for the feedback. I will make sure to pass this onto the team.
1/5
GoogleGot away from work early to view a house turned up with my partner, 3 other people had been standing outside in the cold and dark for half an hour, called to see where they were to be told it was off the market and we should have been emailed can assure you we were not so unprofessional, ignore you half the time when you enquire about properties dodged a bullet by the looks of it, disgrace
Agent replied · 11 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleVery pleased with the service. As I informed them about my problem, Mr. Ahmad Alshiekh responded very quickly and the issue was solved within few hours. Many many thanks to him and DJ Alexander.
1/5
GoogleI think D.J Alexander needs to be banned from all websites, adding the same flats everyday for weeks and weeks but never able to book anything is so flippin annoying and it takes away the space for other flats to show up on the first page.
Agent replied · 11 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleI had an amazing experience with Georgia to find my flat , she was very helpfull , highly reccomend her services!!
Agent replied · 11 June 2024
Hi Leon, thanks for the feedback I will make sure to pass this on.
4/5
GoogleAaron has been really helpful in dealing with our tenancy and special circumstances. Much better than the previous company.
1/5
GoogleRandomly change viewing times twice, then cancelled the viewing completely. Rental crisis is on & the rental companies treat you like Sub-Humans 👍🏻 …
1/5
GoogleThe most pathetic experience ever. Unprofessional, unfriendly people. No respect for others time, auto cancel viewings to their whims and fancies. Would never ever recommend to anyone. Have performed lower than my lowest expectations.
Agent replied · 11 June 2024
Hi Tanish, thanks for the feedback and apologies you are experiencing this. We are aware the team are still working with you to support on this. We need to work with in the parameters of the application process, however I am hopeful we can support you. kind regards, Richard Tierney
5/5
GoogleVery helpful,I was desperately looking for a property to rent ,finally i got one from Dj Alexander,thanks to Mark Hall who i first met at the viewing he was so friendly and Laura Mctaggart she was very nice and friendly too thank you so much for your help guys,we really appreciate.
Agent replied · 11 June 2024
Hi Chido, thanks for the feedback. I will make sure to pass this onto the team.
1/5
GoogleAvoid renting through DJ Alexander if you can help it. We were always wary about using this company as we've heard terrible terrible things. They will try and take your deposit no matter what.
Agent replied · 11 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
DJ Alexander is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about DJ Alexander
Which DJ Alexander office has the most reviews?
Edinburgh (John Cotton Centre) has the most, with 2,122 reviews rated 4.1 out of 5, followed by Aberdeen with 1,986.
Where are the DJ Alexander offices?
The five DJ Alexander offices, by town:
- Aberdeen: Neo House Riverside Drive, Aberdeen, AB11 7DG
- Aberdeenshire: 20 High Street, Kemnay, Inverurie, Aberdeenshire, AB51 5NB
- Edinburgh (1 Wemyss Place): 1 Wemyss Place, Edinburgh, EH3 6DH
- Edinburgh (John Cotton Centre): John Cotton Centre, 10 Sunnyside, Edinburgh, EH7 5RA
- Glasgow: 303 Byres Road, Glasgow, G12 8UQ
Has DJ Alexander won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
