Trusted Agent profile
★★★★★
3,053 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,053 reviews on two platforms, rated 3.9 out of 5 overall.
DJ Alexander's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotRecently sold my property with these…
Recently sold my property with these guys. From start to finish I couldn’t fault them. They made the entire process incredibly stress free! A massive shout out to Yasser, Abby and James who assisted me through the process. 10 out of 10!
Thank you, Kyle, for this excellent review. We will pass this onto Yasser, Abby, James and the Team.
5/5
TrustpilotConsistent help from DJ Alexander Property Manager
Norman MacLean has been incredibly helpful in resolving some complex issues with our current rental property. Although we aren't out of the woods yet, Norman has been incredibly patient and helpful in attempting to resolve all our issues. Cannot fault him whatsoever and am very grateful to him for pushing to get things solved.
Thank you, Bear, for this excellent review. We will pass this onto Norman and the Team.
5/5
TrustpilotOur agent Gill Annand was so so helpful…
Our agent Gill Annand was so so helpful with the whole process and made it such an easy and enjoyable experience!! The whole process was carried out very efficiently and it was a very easy transaction.
Thank you, Tally, for this excellent review. We will pass this onto Gill and the Team.
5/5
TrustpilotAbsolutely amazing service from Gill…
Absolutely amazing service from Gill who looked after our application from the beginning helped us overcome all the obstacles from start to finish couldn’t recommend her enough.Thankyou so much
Thank you, Somia, for this excellent review. We will pass this onto Gill and the Team.
5/5
TrustpilotExcellent Support from DJA Property Manager
Over the last year excellent support provided by Hannah Byres, Property Manager at DJ Alexander in Aberdeen.All requests for information or support were handled promptly and with detailed follow up as and when required.
Thank you, Derek, for this excellent review. We will pass this onto Hannah and the Team.
5/5
TrustpilotBrilliant from start to finish
Brilliant from start to finish. Both Sarah & Elliot were both professional, attentive, friendly and kept me updated every step of the way. Cannot fault the service they gave.Flat sold in 3 weeks. Received offer 30k over asking price.When selling again, l wouldn’t hesitate working with Sarah & Elliot at DJ Alexander in Edinburgh.Thanks again guys. Much appreciated
Thank you, for this excellent review. We will pass this onto Elliot, Sarah and the Team.
5/5
Trustpilotefficient and excellent services
Rating only, no written review.
Thank you, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotLaura Mctaggart was extremely kind and…
Laura Mctaggart was extremely kind and helpful towards us to get the flat set up properly and was coordinated the whole time for the necessary actions that needed to be done. She was available on calls/emails as needed. All in all a very good experience! - Shash
Thank you, Shashvati, for this excellent review. We will pass this onto Laura and the Team.
4/5
TrustpilotDJ Alexander
Both the agent showing off the flat plus Callum who was handling are tenancy agreement were very helpful and patient. I found good lord slightly tedias but give plenty praise to the DJ Alexander team
Thank you, Alex, for this excellent review. We will pass this onto Calumn and the Team.
5/5
TrustpilotProfessional practice
When there are issues that require attention, the coy takes swift action to resolve them thereby guaranteeing customer satisfaction. I recommend this coy for your peace of mind
Thank you, Anyira, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotThank you Micael!
Micael and the entire DJ Alexander team are so professional, friendly and helpful! We highly recommend!!
Thank you, May, for this excellent review. We will pass this onto Micael and the Team.
5/5
TrustpilotFantastic customer service!
We were extremely impressed with both the professionalism and excellent customer service we received when dealing with Micael Pereira during our recent tenancy application. Micael was on hand for every question or query, and the whole process ran very smoothly. Would highly recommend DJ Alexander and Micael in particular!
Thank you, Mrs Ferrier, for this excellent review. We will pass this onto Micael and the Team.
5/5
TrustpilotGreat experience
Recently just moved into a new property with DJ Alexander, Daniel Long in Dundee was incredibly helpful and made sure we were taken care of from start to finish.
Thank you, Atlas, for this excellent review. We will pass this onto Daniel and the Team.
5/5
TrustpilotLaura Mctaggart
My experience with laura was wonderful I know it has been hassle to get everything right it took us 2 weeks but she’s been patient and deal-with the situation. Thank you so much laura for helping and being kind full.
Thank you, Anand, for this excellent review. We will pass this onto Laura and the Team.
1/5
GoogleUse these guys at your absolute peril. These guys repeatedly push landlords to up the annual rental prices for tenants regardless of the landlords wishes. Avoid at all costs.
1/5
GoogleAbsolutely awful company. By far the worst letting agency on the market. The owner must be clueless or downright greedy as they steal people's deposits. So many others say the same thing, and they are literally the reason letting agencies get a bad rep. We left our apartment in immaculate condition, better than when we received it, which we have photo and video evidence of, yet they still deduct money from the deposit, so there is literally no point in cleaning your apartment when you leave as they will still deduct money from your deposit. Louis was also terrible to deal with, taking ages to reply and not helping whatsoever. AVOID.
5/5
TrustpilotOrganising repair work in a rented flat
Recently, I had some minor repair work carried out in a flat that I rent through DJ Alexander in Edinburgh and Ms Dora Alves (Property Relationship Manager) has been fantastic. I am very pleased with the high-quality professional service that I received! Many thanks, Fatih.
Thank you, Fatih, for this excellent review. We will pass this onto Dora and the Team.
5/5
TrustpilotCalumn Robertson, the best gentlemen
Calumn Robertson, the best agent🥹🥹🥹I get his most timely reply every time I send an email. During the rental period, I repeatedly called him several times because of my questions, and he answered me patiently every time. Whenever I encounter a problem, he will give me appropriate advice and help. We are really grateful to him.
Thank you, for this excellent review. We will pass this onto Calumn and the Team.
5/5
TrustpilotHelpful DJAlexander Team
We had an excellent experience with Ramya Peela, who is the Property Relationship Manager at Edinburgh office. Though we didn't meet her in person, but she was always accessible through email/phone and kept us updated with any information about our request for a new installation of dishwasher at the rented flat. Finally the request got completed on time and we are quite happy with the overall expereince. The team at DJ Alexander had always been proactive in resolving any issues or executing any requests. Great job by Ramya and DJ Alexander team.
Thank you, Debasish, for this excellent review. We will pass this onto Ramya and the Team.
5/5
TrustpilotSale of flat…
The staff I dealt with at DJ Alexander for the sale of my flat, Sarah McIntyre and Abby Grigg, were extremely helpful and prompt in dealing with things. They even organised the clearing and cleaning of the flat prior to sale and I see that as going the extra mile.
Thank you, Helen, for this excellent review. We will pass this onto Sarah, Abby and the Team.
5/5
TrustpilotWe had Jen come to our flat for…
We had Jen come to our flat for inspection this week and she made it such an easy process! I was in the flat when she arrived and she had such a lovely attitude, she explained what she had to do, we talked about some points we wanted to bring up and she dealt with them instantly while explaining what would happen. We loved her!
Thank you, Holly, for this excellent review. We will pass this onto Emily.
5/5
TrustpilotGill Annand gave me an excellent service
Thank you, Tau, for this excellent review. We will pass this onto Gill and the Team.
5/5
TrustpilotIndia Hale
I had an excellent experience meeting and corresponding with India Hale about renting a flat. At the viewing, she was friendly and helpful, showing me around and answering all my questions. Afterwards, she processed my application quickly and kept in communication with me. Thanks for helping me find my new home!
Thank you, Anna, for this excellent review. We will pass this onto India and the Team.
1/5
TrustpilotAbsolutely awful company
Absolutely awful company. By far the worst letting agency on the market. Literally rob peoples deposits, So many others say the same thing, and they are literally the reason letting agencies get a bad rep. We left our apartment in immaculate condition, better than when we received it, which we have photo and video evidence of, yet they still deduct money from the deposit, so there is literally no point in cleaning your apartment when you leave as they will still deduct money from your deposit. STAFF was also terrible to deal with, taking ages to reply and not helping whatsoever. AVOID.
Dear Mark,Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have. Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist. Kind regards, DJ Alexander Customer Service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
DJ Alexander is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Edinburgh (John Cotton Centre) has the most, with 2,120 reviews rated 4.1 out of 5, followed by Aberdeen with 1,984.
The five DJ Alexander offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
