DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

★★★★★ 1/5

Trustpilot

Absolutely awful company

Absolutely awful company. By far the worst letting agency on the market. Literally rob peoples deposits, So many others say the same thing, and they are literally the reason letting agencies get a bad rep. We left our apartment in immaculate condition, better than when we received it, which we have photo and video evidence of, yet they still deduct money from the deposit, so there is literally no point in cleaning your apartment when you leave as they will still deduct money from your deposit. STAFF was also terrible to deal with, taking ages to reply and not helping whatsoever. AVOID.

Mark · 4 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Helpful Staff

The staff were very helpful throughout the application process - Especially Chloe Mitchell

William · 3 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Lauren understood our position and took…

Lauren understood our position and took quick actions to get our property sorted as she promised she gave us within a day..

Anjelene · 3 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

I am with dj alexander with since 5…

I am with dj alexander with since 5 year. They always responded mw within time and alwas helped me about maintanence. Thank you.

Parimal · 3 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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I recently agreed a let with DJ…

I recently agreed a let with DJ Alexander. Booking a viewing was very straightforward.After being accepted Laura McTaggart gave me call and an email. She was extremely helpful throughout the whole process. She called me with updates and to check in through out. I felt in very safe hands.Laura sent me through tips for getting everything set up in my new property and there system allowed me to switch energy and set up broadband ready for my move in date.This has been a much better experience than my previous letting agency.

David · 2 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Attentive Staff

I highly recommend DJ Alexander. Both Sarah McIntyre and Abby Grigg were very attentive throughout the sale of my flat. As this was my first time selling they were so wonderful and helpful with any questions and talked me through the process step by step. Their guidance and advice was much appreciated.

Zoe · 2 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Rachel is a wonderful Agent

Rachel was prompt, professional and empathetic with my concerns.She followed up with the Landlord to ensure everything was sorted out timely.I think this is a better experience I’ve had since I moved in to this property.

Elle · 2 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 1/5

Google

My property was taken over by these greedy so and so’s less than 18 months ago and the rent has increased more in this period than it had in the previous FIFTEEN YEARS ..needless to say I will be moving out. Avoid this mob at all costs they will only take you to the absolute cleaners

SAN · 1 October 2024 · DJ Alexander Glasgow

★★★★★ 1/5

Google

This is a terrible agency. Repairs take forever. had ancient furniture. By the end of the tenancy the flat was left in great condition, even better than the state we got it in, and they had the audacity to cut a huge sum from my deposit regarding stuff out of my control, like cleaning windows externally, knowing Glasgow is a rainy city, and purposely delaying the post move out inspection, resulting in the delay of releasing of the deposit(what’s left) knowing that the flat got rented after my move out. Extremely unprofessional. Terrible experience

Ahmed · 1 October 2024 · DJ Alexander Glasgow

★★★★★ 1/5

Google

If you are a tenant of a DJ Alexander property be warned - they will demand an unjustified deduction from your deposit and hope that you will just give in to their demand rather than go through a protracted arbitration process. In my case the deduction they demanded contradicted the conclusions of their own end-of-tenancy review report, which they seemed to ignore. I went to arbitration and, as a result, received back two thirds of the disputed amount, confirming the unjustified demand of the agent/landlord. Don't think that being a good, conscientious tenant will protect you. Make sure you take lots of photos both at the beginning and end of your tenancy. DJ Alexander have an End of Tenancy Manager, based in their Edinburgh office, who was completely useless in managing the process in my case (my tenancy was in Glasgow but I had to deal with this lady in Edinburgh who knew nothing about the flat in question and I knew I couldn't rely on anything she said or wrote).

Bobby · 1 October 2024 · DJ Alexander Glasgow

★★★★★ 5/5

Trustpilot

Chloe Mitchell was very helpful when…

Chloe Mitchell was very helpful when assisting us with the process of renting and answered any questions we had! Great experience ☺️

Cristy · 1 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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D J Alexander more than just an estate agent

This company went far beyond what we expect of an estate agency. I want to give a great big thanks to the staff that we have dealt with over the last few years Yasser, Guilia ,Sara, and Ashley, they are all first rate, they pulled out all the stops when we had a problem with water ingress in a flat we were selling recently, thanks to these guys we managed to complete the sale. Thank you all you did a great job.

NCS · 1 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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I have been a landlord with D J…

I have been a landlord with D J Alexander for several years and today is the first time I have had an issue dealt with on the same day. Dora was very prompt in replying to my email and following it up with a phone call. Her efforts to find me a cheaper quote are appreciated and she could not have been more helpful.

MrsHazelDanskin · 1 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

I recently relocated from Delft, Netherlands…

I recently relocated from the Netherlands, and Laura Mctaggart from DJ Alexander was incredibly helpful throughout the process. She was highly responsive over both phone and email, assisting my wife and me in finalizing the deal quickly. The house we rented was well-maintained and kept in excellent condition. Additionally, the housing agency's website was easy to navigate, making the overall experience smooth and hassle-free.

Thejas · 1 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Rental

I worked with Cameron, Laura, and Calumn to find a rental property. They were all professional and courteous throughout the process, which was very straightforward.

ALmighty2332 · 1 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

SALE OF FLAT CANONGATE EDINBURGH

Although this was a difficult sale, through no fault of any of us. The professionalism, courtesy and helpfulness provided by Sarah McIntyre and Sara Rankin in particular, was exemplary. We were kept well informed at all times and the support provided by both during difficult times, was so very much appreciated. They have both been absolutely fantastic.

Mr · 1 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Fantastic experience with DJ Alexander Mctaggart, Lee Hardy and Oliver Esdaile

The people working with DJ Alexander have been fantastic to deal with. Both Laura Mctaggart and Lee Hardy were a tremendous help with my international move. Everything moved along extremely quickly. They were comprehensive and clear in their explanations. They expeditiously responded to my emails and dealt with any issues that were encountered along the way. Once I arrived to the UK, Oliver Esdaile was waiting for us at the flat to go through everything we needed to know. I’ve been very pleased to work with DJ Alexander and these wonderful employees. Certainly helps mitigate the stressful process of moving!

Chad · 1 October 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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First time renting with D.J.Alexander…

First time renting with D.J.Alexander and so far a very positive experience. Elizabeth and Lauren were both amazing. I was moving to Edinburgh from London and had a very tight window of being able to view properties. Elizabeth organised everything for me so that I could maximise my time and also helped me out when other team members either didn’t reply or were less helpful. Lauren facilitated one of my viewings and my move-in and was efficient, friendly, and helpful.

Elena · 30 September 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Renting Process

Dear DJ Alexander Team,I wanted to express my positive experience with the rental application process (Goodlord). It has been smooth and well-organized. Special thanks to Laura Mctaggart for her exceptional support and quick responses, which made everything much easier.Thank you for the great service!Best regards, Ahmed Alowayef

Ahmed · 30 September 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

The team at Dj Alexander

The team at Dj Alexander, especially Lauren, were very helpful in securing my new flat.

William · 30 September 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Very helpful staff who turn queries and…

Very helpful staff who turn queries and actions round very quickly.

JH · 28 September 2024 · DJ Alexander Aberdeenshire

★★★★★ 1/5

Trustpilot

This is a terrible agency

This is a terrible agency. Repairs take forever. had ancient furniture. By the end of the tenancy the flat was left in great condition, even better than the state we got it in, and they had the audacity to cut a huge sum from my deposit regarding stuff out of my control, like cleaning windows externally, knowing Glasgow is a rainy city, and purposely delaying the post move out inspection, resulting in the delay of releasing of the deposit(what’s left) knowing that the flat got rented after my move out. Pathetic. Terrible experience

Ahmed · 27 September 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Best inspection process till date

Oliver was really friendly and was fast knowing I had to rush to work. He called a few minutes in advance before recahing my house as I had to go to work that day and was very understanding when I reached a few minutes late. He checked all the areas in a quick and efficient manners and checked on the progress of my report on the kitchen issue as well. Out of all the inspections I had so far this was definitely one I would appreciate.

Sana · 27 September 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Hi Team

Hi TeamWe had Alexandra today, 26-Sep at our home for inspection, she was very professional in carrying out the inspection and asked us if we have any maintenance issues to report to the maintenance team and was noted all our points which is very pleasant and kindful and then she successfully reported to the maintenance team and also spoken to the landlord for the points discussed today, and confirmed us via email, much appreciate the work and we value her work.Kind regards Mohamed

Mohamed · 26 September 2024 · DJ Alexander Aberdeenshire