Dandara East Scotland estate agents in Edinburgh and Dalkeith

★★★★★ 5/5

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Outstanding service

My wife and I knew from the very first contact with Helen and the rest of the Isle of Man team that we were dealing with people who genuinely cared about us. Helen had been so helpful, thoughtful and approachable and went out of her way to support us with buying our dream home. We would really like to thank her for such a phenomenal service.

Patrick · 21 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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An appreciation of Sales Team. Yasmine and Paul

From my very first contact with Yasmine and Paul, I knew I was dealing with people who genuinely cared about the product they were selling and their customers’ anxiety in buying off plan. They both have been so helpful, thoughtful and approachable and prepared to go the extra mile to support their buyer. So looking forward to moving in and am confident I won’t be disappointed!

HARRIET · 21 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Fabulous new home on the Isle of Man

Recently moved into our new Dandara home at Reayrt Mie on the Isle of Man. Absolutely love it, quality and finishings have exceeded our expectations. Want to say that the sales team were great, very helpful and nothing was too much trouble.

Julie · 21 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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I cannot believe the exceptional…

I cannot believe the exceptional service received when visiting New River View in Winchmore Hill. You can see why they are over 90% with the excellent service provided there. Very excited to sell my property and hopefully be able to move into their lovely 2 bed apartment.

Sergio · 21 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Our experience with Dandara has been…

Our experience with Dandara has been excellent. Emma and Becky from the sales team have been nothing but amazing! When the sale of our home fell through they were nothing but sympathetic, patient and made a stressful situation a lot calmer. We can not wait to move into our new home at The Sweatings

Hannah · 21 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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We visited the sales centre in Bearsted…

We visited the sales centre in Bearsted yesterday and met Becky. We were very impressed with how helpful and knowledgeable Becky was. She was able to answer our hundreds of questions and was very approachable.We are looking forward to hopefully purchasing our new family home with Dandara

Clare · 21 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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THE SWEETINGS RESERVATION WITH BECKY 5 star

Recently reserved a plot from your new site at The Sweetings. From our online inquiry form to signing our paperwork today, Becky has been helpful, very quick on responses to our questions and professional! We are looking forward to buying our new home with Dandara and have said what a difference we’ve received so far in terms of customer service compared to other new builds we looked at previously. Thanks again ! Becky & Dave

Rebecca · 20 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Emma and Becky from the Sales team

Emma and Becky from the Sales team are amazing and one of the reasons we went ahead and brought our first home. Thank you both for always being there to answer our questions quickly, efficiently and just being really lovely helpful people. Also George has been really helpful and jumping in to help us with questions or sorting things when either Emma or Becky are not available. The service we have received so far has been 5 star, we cannot wait to see our house and move in. Thank you for everything.

Georgina · 20 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 1/5

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Sycamores Bearsted

Sycamores BearstedDream home turning into a nightmare!The reviews on this website regards Dandara pretty much says how good Dandara is before you purchase the property, which is true. But this is only because they want your business. This review is about the service we have received after purchase, and I can simply say it is disgusting and shameful for a reputable company like Dandara.We bought our home at the sycamores development in Bearsted at the end of November last year, we have a couple of major issues with the property. We can't go into much detail as they could potentially lead to legal proceedings. But the issues we have should have been picked up on the inspection of the property before we purchased it. Also after speaking to other residents they to are also experiencing the same issues as us and are having the same response from Dandara When we purchased the property we were told that we had 7 days to report snagging and the site team would deal within 14 days and we would then be passed on to the customer care team who will look after us for the next 2 years, which we thought was a good service. We fully expect there to be snagging on a new build property but not to the extent where you can't use a room for weeks on end. Our 7/14 day snagging list has still not been completed. We have contacted the site throughout this process. At first he was ok and helpful, now he says he will sort it or just ignores any contact we have with him. The only time he contacted me was to moan that we never filled in a survey he sent me and that he could not transfer to customer care until we filled it out. When I did fill in this survey he still never transferred me over to customer care! We were transferred to customer care after I contacted them as the site manager ignored our report of further issues. The customer care team are just a waste of time. I have emailed them numerous times over the last 10 days to which we get no response(even though it says we will respond in 5 working days!). Most of the time I am getting tradesmen to come to my house by speaking to them as they are working at other properties on the development.We paid 600k plus for our property and don't expect to have the major problems we are experiencing, people work hard throughout lives to pay for their homes, and this lack of respect for that by Dandara is simply not good enough. Every resident I have spoken to so far on the development is experiencing issues. It seems to me that Dandaras' response is to bury their head in the sand and hope the issues go away. It is safe to say I will not be recommending people to buy their homes !

Ben · 11 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Helpful and responsive

I've rented with Dandara for just under three years in Jersey. Service has always been really responsive when I've needed it (I've dealt mostly with Terri) - wouldn't hesitate to recommend them and use them again.

Alex · 10 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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First Class Customer Service

I have recently secured a property at the Grandhome site in Aberdeen and have to say the customer service has been first class. Susan Gordon has been very accommodating, assisted me with every query I have had, shown patience and is a credit to the company and their lovely portfolio of homes.

Cameron · 9 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Renting experience with Dandara

Having secured a property through Dandara yesterday, I can confirm the support and guidance that we received was first class. Brendan the agent, was very accommodating , professional and talked us through the process expertly (being new to island and renting for the first time in Jersey) Would fully recommend dealing with Dandara for any future business!!!

Walter · 3 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Been working with Dandara since 2014…

Been working with Dandara since 2014 and has always experienced a quality service with quick turnaround response time. Brendan, Terri, Clair, Sam a fantastic team!

Sud · 2 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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I have rented an apartment with dandara…

I have rented an apartment with dandara over a period 12 years. The lettings team(Clair...Brendan....Terri....& Samantha) have always been freindly helpful & very professional nothing was to much trouble and all this done with a smile! Dandara and in particular the team above have provided me with an excellent service which I would highly recommend!

Paul · 2 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Well a massive thank you to Brendan…

Well a massive thank you to Brendan McGill and his team as always been so professional and absolutely so down to earth and easy to deal with hope they know how grateful and appreciative I am he has always been so helpful and kind and could never thank him and his team at Dandara leggings for all there help in finding me a property I have dealt with Brendan and his team for quite a few years now and can only say thank you for your help and kindness cheers guys

Cathal · 2 March 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Our sales experience so far

The experience so far has been an extremely easy one. Carmella our sales advisor has kept us up to date throughout the process and is always available to help with any questions we have. We are excited to complete the rest of our sales journey.

Tori · 27 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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The highest level of professionalism and care

I’ve recently secured a rental at Westmount and from start to finish Brendan was fantastic. From answering my plethora of questions, to shepherding me through the process, nothing was too much. And all done with an impeccably high level of professionalism and care.

Rich · 23 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Amazing agency

I rented a westmount apartment with Dandara. Terri and Brendan were always polite, efficient and helpful. I have rented properties with agencies but the team at Dandara made the move in / out process as smooth as possible, providing references for my future landlord. They were also attentive for the duration of my tennancy.

Amara · 20 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Eskbank Gardens

We have reserved a new house at Eskbank Gardens. The sale is dependant on us completing the sale of our house in France which has been going on far longer than it should and Dandara threw us a lifeline by being so amazingly flexible with us. We would give them 10 stars for that if we could. With regards to the buying process Warren from the Eskbank site has been amazing, so many thanks to him for his extremely friendly approach. Alison has also been amazingly helpful, so our thanks go out to both of them.

Barry · 17 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Shawfair - Carmela McFarlane

Shawfair - Carmela was very helpful, super friendly and attentive to all our needs when picking our first home! Answered all our questions with a smile on her face and communication from start to finish was amazing

MG · 17 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Carmela at shawfair

Carmela has been an absolute diamond from the first moment we spoke to her. Make us feel so at ease and comfortable. Very overwhelming process but Carmela just made it all so easy for us and stress free. Nothing ever feels rushed or a problem, even with my 1000 questions each time we see her!

Gemma · 14 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Samantha came in to do a condition…

Samantha came in to do a condition report, she was kind, quick and polite. Sent me the report for my reference within hours of viewing our flat and assured me that our concerns of any maintenance issues would be addressed asap

Megan · 14 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Always responsive and helpful

Rating only, no written review.

Nichola · 14 February 2022 · Dandara East Scotland Edinburgh

★★★★★ 5/5

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Eskbank Gardens

Have recently reserved a new build at Eskbank Gardens and the process has been very smooth. Warren has been extremely helpful, knowledgeable and quick to respond to my enquiries. Would recommend.

Stephen · 14 February 2022 · Dandara East Scotland Edinburgh