Every review we hold for the Dalkeith office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat customer service from Sean at Manor Park
Cannot recommend Sean enough at Manor Park. From start to finish he was absolutely amazing showing me around all of there gorgeous and amazing 5 star houses. I’m so happy with how the visit went. Communication has been spot on. All of my questions were answered, I have come away with so much to think about!
MISS · 18 September 2026
Agent replied · 25 September 2026
We're delighted to hear you had such a positive experience during your visit. We're so pleased that our team provided excellent communication and answered all your questions.
★★★★★ 5/5
TrustpilotI want to express my sincere gratitude….
I want to express my sincere gratitude to Danielle Frain for all the help, dedication, and, above all, for the fantastic person you were throughout the entire process of finding my apartment. From the very first moment, I felt I could count on Danielle Frain. Your availability, patience, friendliness, and professionalism made all the difference, turning what could have been a stressful process into a much smoother and more enjoyable experience. You were more than just someone who helped me find an apartment; I found someone who was genuinely committed to helping, always showing attentiveness, respect, and great kindness. I am deeply grateful for all the time, effort, and care you dedicated to helping me. It is actions like these that stay with us and remind us that there are still truly special, caring people in the world. Thank you so much for everything, and especially for being such a wonderful person to me. I will take with me not only the satisfaction of having found my apartment but also the beautiful experience of having crossed paths with you. With sincere appreciation and gratitude,
Lucia · 24 September 2026
★★★★★ 5/5
TrustpilotNew homes in Hawkhurst
Went to look at some new houses in Hawkhurst on Saturday 12th September Didnt have appointment but Julie was happy to take us round 5 show homes. Julie was very helpful with great knowledge of the properties. Really nice site with good layout of homes
ALISON · 16 September 2026
Agent replied · 25 September 2026
We're delighted to hear you had such a positive experience visiting the new homes and found our team member so helpful and knowledgeable. We appreciate your kind words about the site and layout.
★★★★★ 5/5
TrustpilotViewing with Kelly @Dandara rentals
I had a recent viewing with Kelly from Dandara rentals of a beautiful apartment. Kelly was on time for the viewing, she was very courteous and friendly. During the viewing I was shown every aspect of the apartment, nothing was missed. Also other areas of the building was show during the viewing. An all round good experience. Thank you Kelly.
Tonia · 3 June 2026
Agent replied · 6 June 2026
We're so glad to hear you had such a positive viewing experience with our team. We appreciate your kind words.
★★★★★ 5/5
TrustpilotManor Park visit experience
The staff at Dandara were very friendly and patient in answering all of our questions. Sean and Hannah made us feel very welcome and created a warm, pleasant atmosphere. They were both professional, helpful, and attentive throughout our visit.
Mandy · 20 September 2026
Agent replied · 25 September 2026
We are so pleased to hear about your positive experience. We appreciate your kind words and are glad you felt welcome and that the atmosphere was pleasant.
★★★★★ 5/5
TrustpilotWe visited the Takeley development and…
We visited the Takeley development and had a great experience thanks to Chris, who showed us around. He was extremely helpful and gave us a thorough overview of both the development and the individual homes on offer.
Customer · 22 September 2026
Agent replied · 25 September 2026
We are so pleased to hear you had such a great experience during your visit to our development. We truly appreciate your kind words and recommendation!
★★★★★ 5/5
TrustpilotImpressive customer care.
We bought our house nearly two years ago and we have been impressed with our customer service at every step. We recently found a damp patch on our kitchen wall and within an hour, Dave Simpson, the Customer Care Inspector, arrived to assess the problem. He was very thorough in identifying the problem (a slow leak) and a plumber was booked for a couple of days later. I cannot fault Dandara customer care. They are a friendly and helpful team.
Pascale · 22 September 2026
Agent replied · 10 June 2024
It's wonderful to hear that you've consistently been impressed with the support you've received. We're glad our team could quickly and effectively address the problem. Thank you for your kind words!
★★★★★ 5/5
TrustpilotChris at Meadow View has been great.
Chris at Meadow View has been great at showing properties (multiple times), explaining everything for us, answering our questions and making the process feel smooth.
AR · 20 September 2026
Agent replied · 25 September 2026
We're so pleased to hear about your positive experience and that our team member was so helpful in showing properties and answering all your questions. We appreciate your kind words!
★★★★★ 5/5
TrustpilotPopped into The Acres today and had a…
Popped into The Acres today and had a really nice experience. Jon and Victoria were both friendly, welcoming, and easy to talk to.
Jolyon · 21 September 2026
Agent replied · 25 September 2026
We're so pleased to hear you had such a nice experience and found our team friendly, welcoming, and easy to talk to. Thank you for your kind words!
★★★★★ 5/5
TrustpilotWelcoming and very competent Sales Advisor
Helen was very friendly and welcoming when we visited the Ballasalla showhouse to enquire about purchasing a property. We found her very competent and knowledgable - she answered all our questions and we left feeling confident that our decision to proceed was the right one. Honestly the best house buying experience we have had to date.
Tracey · 20 January 2026
Agent replied · 25 January 2026
We're so happy to hear you had a great experience with Helen - she will be delighted with your feedback. Thank you for taking the time to leave a great review and we wish you all the best with your homebuying journey.
★★★★★ 5/5
TrustpilotTakeley Development
We’ve been considering your new Takeley development and whilst show homes aren't open yet the help and advice we have received has been really helpful to allow us to plan our move. Thanks Chris and the team.
Donna · 1 June 2026
Agent replied · 6 June 2026
We're so glad our team could assist you with planning your move to our new development. We appreciate your kind words!
★★★★★ 5/5
TrustpilotHad a great experience with Kelly
Had a great experience with Kelly, incredibly helpful, knowledgeable, and genuinely kind throughout. Everything was explained clearly, and the whole process felt smooth and stress-free. Very easy to deal with and always responsive. Would highly recommend!
Tom · 1 June 2026
Agent replied · 6 June 2026
We're so pleased to hear you had a great experience. Thank you for your wonderful feedback, we truly appreciate it!
★★★★★ 5/5
TrustpilotDandara Rentals - Kelly
Kelly was great! Answering any questions we had and guiding us through the process making it really smooth. Thank you!
Scarlett · 23 September 2026
Agent replied · 25 September 2026
We're so pleased to hear our team member was great and provided excellent guidance throughout the process. Thank you for your kind words!
★★★★★ 5/5
TrustpilotVery helpful guidance provided
Very helpful guidance provided. Special thanks to Chris who was at Meadow View Sales at whitehouse MK.
Usman · 18 September 2026
Agent replied · 25 September 2026
We're so pleased to hear you received such helpful guidance from our team at Meadow View. Thank you for sharing your positive experience.
★★★★★ 5/5
TrustpilotAnother great experience dealing with Dandara
Another great experience dealing with the sales and customer experience teams at Dandara.From our very first meeting with Kerry to look at new apartments, she took the time to give us the opportiuntiy to see as much or as little as we wanted, in a number of the company's property portfolio. Kerry has been very pleasant to deal with and couldn't do any more to help us. She was a wealth of useful knowledge and information and always had answers to our questions.We consider ourselves fortunate to have been able to view New Market Yard at an early stage and were delighted to be able to secure one of the properties there. The post build snagging process prior to purchase was handled by Russ who is awesome in preserving the quality of the finished product through his sharp eye and attention to detail.Another great experience dealing with Dandara
Peter · 21 December 2024
Agent replied · 26 December 2024
Delighted to hear about your experience with us, and many congratulations on your new home at New Market Yard
★★★★★ 5/5
TrustpilotDandara gets our vote!
Hannah and Bradley made us very welcome. We spoke with Hannah who was very good with all our questions and spent a lot of time with us. Dandara has our vote and free pizzas had nothing to do with it!
Rosie · 21 February 2026
Agent replied · 25 February 2026
We're happy to hear that you felt so welcome and that our team was helpful and informative. We appreciate you taking the time to share your positive experience!
★★★★★ 5/5
TrustpilotThe Meadows Wymeswold
It has taken a year to secure our beautiful new home on this Dandara site and Bradley has been with us all the way. We put down an earlybird deposit in November 2023 and moved in at the end of November 2024 when the house was completed. Bradley gave us good advice on the best way forward as we had two houses to sell. Selling a house and buying another is never straightforward but Bradley supported us through the highs and lows, moving things forward and working behind the scenes in the difficult moments. Thanks Bradley .... you were great!
H · 19 December 2024
Agent replied · 26 December 2024
Thank you for a great review, such great news on your new home, we're sure it'll be worth the wait and thank you for your great comments about Bradley.
★★★★★ 5/5
TrustpilotSpeak with Kelly - Outstanding
Kelly was fantastic to work with. I first met her at an open viewing for a property that was out of my budget. She quickly understood my price range and, on a Saturday afternoon, went out of her way to show me several properties that suited my needs, including some that weren’t even on the market yet. Kelly really took the time to understand what I was looking for, and thanks to her efforts, I found a property I loved and had my offer accepted. I would highly recommend speaking to Kelly before anyone else. Be clear about your budget and what you want, and she will go above and beyond to find the perfect place for you.
Brad · 17 December 2024
Agent replied · 26 December 2024
Great to hear, thank you for your review!
★★★★★ 5/5
TrustpilotVery Professional
We met our representative to show us around Manor Park. The experience to this point was very positive from all members of the team that we’ve dealt with, questions where answered clearly and in depth which has lead us to having a very positive experience and we are looking forward to future dealings with the team at Dandara.
Paula · 19 September 2026
Agent replied · 25 September 2026
We're so pleased to hear about your positive experience with our team and your visit to Manor Park. We look forward to our future interactions with you.
★★★★★ 5/5
TrustpilotAndrea and Alanna are both very…
Andrea and Alanna at the Hazlewood Showroom in Aberdeen are both very welcoming and incredibly helpful. I arrived for the appointment with an expectation of what I was looking for, and they exceeded everything with their knowledge and advice. Andrea was also great at helping entertain my toddler, Mitchell, whilst Alanna talked me through the specifics. Both have been a pleasure to deal with and I’m now very much looking forward to the future in my new home.
Ashley · 23 December 2025
★★★★★ 5/5
TrustpilotFriendly & Helpful at Manor Park
We’ve had a really positive experience with Dandara at Manor Park so far. Hannah has been extremely helpful to my partner and me as first-time buyers, especially as we’re not very familiar with the home-buying process.
Chloe · 23 February 2026
Agent replied · 25 February 2026
We're happy to hear that you've had a positive experience at Manor Park. It's great to know that our team has been so helpful during your first-time home-buying journey. We appreciate you highlighting their patience, knowledge, and friendly approach. We wish you all the best!
★★★★★ 5/5
TrustpilotTowerlands Park
We have recently bought a new home from Dandara on the Towerlands Park site and everything has been great from the very start. The service from both the team in the sales office and the site team has been brilliant. As first time buyers we had expected it to be a really daunting prospect but from the very first appointment we’ve had nothing but the best in terms of service and support. Jo and Catherine were great at going through everything with us, providing updates on the house and answering any questions that we had. The home demonstration with our site manager Adrian was really good and he’s been great ever since. Always just a call or message away if anything is needed. Ray has also popped in a few times to check on us and has always been really helpful too. Big thanks to the whole team and definitely we would strongly recommend!
Cory · 15 October 2024
Agent replied · 22 October 2024
We're delighted to hear you're so happy in your new Dandara home, we're sure you will be for many years to come. The team will be thrilled with your feedback, thank you for taking the time to leave such a lovely review.
★★★★★ 5/5
TrustpilotMy partner and I have been looking for…
My partner and I have been looking for our dream home before the new stamp duty comes into place. Dandara had the perfect house advertised on right move and we couldn’t jump at the opportunity. They had a deposit contribution offer when we purchased the house. Our agent Rebecca has been a star from the first moment we met her. She gives us updates as they come, very knowledgeable and knows exactly how to treat customers as they make the most important decision of their lives.She’s very invested in ensuring the customer journey is as smooth as possible and has done an excellent job so far while our house is being built.I can’t wait for the house to be completed. Thank you Dandara.
Tokunbo · 13 October 2024
Agent replied · 22 October 2024
Congratulations on securing your new Dandara home! Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your feedback.
★★★★★ 5/5
TrustpilotManaging a change of tenancy
Kelly and the team were responsive and efficient in managing our property. Great to be in such safe hands!
Rachel · 4 June 2026
Agent replied · 6 June 2026
We're so pleased to hear our team was responsive and efficient. Thank you for your kind words.
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