Dandara East Scotland Dalkeith reviews

★★★★★ 5/5

Trustpilot

Outstanding help finding an apartment

Signed up with Dandara as one of 5 agencies to look for a property in Jersey, of which 3 responded. Brendan was one of them: he contacted me about a couple of possibilities and showed me around them both. He was helpful, informative and realistic about the state of the market and although I liked one of the properties, there was prior interest and I didn't get it. I asked to be kept in mind for anything similar but wasn't expecting a miracle. Two weeks later, Brendan called me out of the blue to say that the prior interest had had to withdraw. A week further on, the contract is signed and I'll be moving in a few weeks from now - I'm delighted. It is rare to encounter this combination of active communication/personal service, integrity and market knowledge and I can wholeheartedly recommend Brendan and Dandara to anyone looking for a property in Jersey.

Jaime · 27 August 2024

★★★★★ 1/5

Trustpilot

So many issues where to start..

So many issues where to start... You are supposed to spot everything to do with windows, carpets, sanitary ware, kitchen in a 7 day period- they make you sign a form before they hand over the keys- is this even legal? Fine at first but once you have completed initial NHBC questionnaire their tune changes overnight. I am shocked and so appalled that I no longer want to live in my house- notice I no longer think of it as home. I have green and black mould in the living room, hall and hall cupboards- despite doing as advised- trickle vents open, windows almost permanently open, fans used and all washing dried outside. There is only me showering and breathing. Have contacted them on numerous occasions, via site manager initially who just told me that it had rained a lot. Emails to customer care generate auto responses- the only proper response I've had was after I made a complaint about front grass and the courtesy cut I received because it was too long for me to cut- they churned up the grass and left deep channels of top soil showing- I was informed it was my fault as I had not maintained it properly!!!I have mould upstairs too- not in the ensuite or bathroom but in the bedroom- the windows are permanently open and the mould is on the skirting boards- no furniture in front. The next door house which is unsold has had all its skirting boards removed and the plaster stripped from the walls - I saw them covered in green mould in the skip outside. When I pointed this out, I was told this was a different issue as the heating hadn't been on!!! It's summer- no one here has had their heating on. I moved from a newbuild house to this one and I had no mould issues there- and I moved in in Dec 2019 in the depths of a wet and cold winter- then lockdown when everyone was trapped at home. It's their attitude that gets me- beware once they have your money they just don't care. I will never buy a Dandara house again and I would advise others to avoid them too. I have been here less than 3 months and I can't wait to get away.

Sarah · 26 August 2024

★★★★★ 5/5

Trustpilot

We visited fontwell

We visited fontwell, Arundel back in April/may this year, we fell in love with a property there, but sadly had no offers on ours, Ash was amazing,still staying in contact with us to see every few weeks how we were getting on with selling our property, keeping our hopes up, by telling us the property we loved was still avaliable etc....We finally recieved an offer this week 'August' on our property & contacted Ash straight away, Ash was so helpful & professional & so easy to talk too, his warm, friendly personality is an absolute credit to your company! The other lady in same office suite- Jo, is also a lovely warm, friendly & professional credit to your company & appear to work amazingly as a team together.Thank you Ash & Jo, for helping us make our dream home become a reality! 😊Would recommend you both to anyone looking for a beautiful home.🙏

MISSFIONAHOBBS · 25 August 2024

★★★★★ 5/5

Trustpilot

Flat Inspection

Liisa conducted a flat inspection and provided me with a report at the end of it. I wasn’t at home during however I came home to have everything in its place and everything locked. Liisa is always kind, quick to respond and polite :-)

Megan · 19 October 2024

★★★★★ 5/5

Trustpilot

Aberdeen A Team

Andrea and Alanna at the Aberdeen Hazlewood development were absolute stars when I phoned at lunchtime the day before Christmas Eve to arrange reserving a new home. They had everything sorted for me that afternoon, taking me through all the plans and paperwork needed to get the reservation in before the Christmas break. Both were incredibly helpful and friendly and made the start of the process a breeze to get through.

M · 24 December 2024

★★★★★ 5/5

Trustpilot

Helen Quayle Dandara Sales

Thank you Helen Quayle for all the advice and support for the purchase of our Dandara home in Port Erin. Your assistance was invaluable and gave a wonderful human touch to the purchase process. Helen you are to be congratulated on your customer focus and you are warmly thanked! Peter

Peter · 2 June 2024

★★★★★ 5/5

Trustpilot

Willington - great service from Katie

My husband and I came in today for some information on a couple of the plots at Willington and was very impressed with the service and attention to detail.We would highly recommend Katie and her team.

Tanya · 22 December 2024

★★★★★ 5/5

Trustpilot

At Hazelwood

At Hazelwood, Liam and Andrea are so helpful and pleasant, go above and beyond.

Karen · 17 September 2026

★★★★★ 5/5

Trustpilot

Excellent service - thank you Helen

I’ve have excellent service from Helen and all the Dandara team - my journey to buying my house has had some serious bumps in the road and they have been so compassionate and always had kinds words, I can’t thank them enough.

Jo · 20 February 2026

★★★★★ 5/5

Trustpilot

Andrea from the sales team is wonderful

Andrea from the sales team was absolutely fantastic throughout our whole journey. She was incredibly supportive and patient at every stage, and what really stood out was that her support didn’t stop once we had moved in. She went above and beyond by offering us a loan sofa and a few bits and pieces to help us settle in while we were waiting for our own items to be delivered. Her kindness, responsiveness, and genuine care made the entire experience much smoother and more reassuring. We couldn’t have asked for better support.

Hamed · 24 December 2025

★★★★★ 5/5

Trustpilot

Massive shout-out to Hannah

Massive shout-out to Hannah with the Manor Park development! A great help!

Jack · 18 September 2026

★★★★★ 5/5

Trustpilot

Buying our house from Dandara

We are very happy to write a review for Dandara.The building quality and finish of the house was excellent and our experience was very positive. The whole team are very professional in their approach, specifically through their friendly, polite and helpful attitude. On the number of ocassions we needed help with small problems they were there straight away and ensured everything was sorted fast and to the highest degree. Thank you once again Dandara we are very happy in our new house.

Joe · 20 December 2024

★★★★★ 1/5

Trustpilot

Not so good

Not so good. On call he said drop in anytime but once you go there the reception was not so good. Will never come back again

Customer · 31 May 2026

★★★★★ 5/5

Trustpilot

Both Ladies on the desk very friendly…

Both Ladies on the desk very friendly and professional

Nigel · 21 September 2026

★★★★★ 5/5

Trustpilot

Excellent new home and very friendly…

Excellent new home and very friendly customer support. Feel so comfortable to talk. Given all the information that we need and feel very welcome. Also extra services and support have been given going forward to buy the property.

Gordon · 22 February 2026

★★★★★ 3/5

Trustpilot

Choice of properties and location not…

Choice of properties and location not suitable for me.

611 · 18 September 2026

★★★★★ 5/5

Trustpilot

The Acres

visited The Acres and were very impressed.

Anthony · 17 September 2026

★★★★★ 5/5

Trustpilot

I have been renting with Dandara for 2…

I have been renting with Dandara for 2 years, the renting process was very quick and straight forward. Brendan McGill it's an amazing professional always available and goes the extra mile to help his clients. Last week I went in holidays in Cyprus when at the aeroport I realized I have forgotten my house key at the hotel. A simple call to Brendan, I mange to have my extra key ready when I arrived in jersey at 23h. I couldn't ask for a better service. Thanks for the work you do.

Claudia · 18 October 2024

★★★★★ 5/5

Trustpilot

Today I visited the Dandara Braeburn…

Today I visited the Dandara Braeburn Fields development as I was driving past and wanted to have a look at a show home. Really liked the Frogmore house type and Jess was great. A real asset to the company.

Duncan · 10 June 2024

★★★★★ 5/5

Trustpilot

Ballasalla new build

I visited the show home in Ballasalla and was greeted by a friendly face. Helen has been extremely helpful and easy to communicate. Looking forward to be buying our new home.

Phillipa · 18 October 2024

★★★★★ 5/5

Trustpilot

Dandara Lettings has looked after my…

Dandara Lettings has looked after my interests as a landlord now for thirteen years. During that time I have nothing but praise for the letting team, they are there when you or your tenants need them. Their expertise is second to none, be it the vetting of new tenants, taking care of all the paperwork and keeping up with the latest legislation. And a great personal service, I would not have it any other way!

Werner · 16 December 2024

★★★★★ 5/5

Trustpilot

Staff have been brilliant

Staff have been brilliant, Sally has gone above and beyond from my initial visit to the show house to moving in to my new home, Gabriel & Steve were both very helpful & supportive.

GILL · 16 August 2024

★★★★★ 5/5

Trustpilot

excellent friendly and helpfull

Paul · 23 September 2026

★★★★★ 5/5

Trustpilot

Staff are friendly and accommodating

Staff are friendly and accommodating, specifically Sales (Sally Barrow) and after sales (Gabriel). Site Manager (Shaun O'Boyle) and Asst Mgr (Steven) have both been very helpful. Helen/Viv were always inviting when showhouse open.

Shiona · 16 August 2024