Trusted Agent profile

Dandara East Scotland estate agents in Edinburgh and Dalkeith

4.8

★★★★★ Excellent

1,619 reviews across 2 offices and 2 platforms

Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,619 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

13

Reviews on Google

All 2 offices

Trustpilot logo

1,606

Reviews on Trustpilot

All 2 offices

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Our offices

Dandara East Scotland's two offices, most reviewed first. Each has its own page.

Latest reviews from every Dandara East Scotland office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Best decision we ever made!

My partner and I looked at many other options in North Berwick but from the moment that we stepped into the Dandara show home, we knew it was for us. It was clear to see that quality and design of the homes was second to none and Dandara had gone the extra mile in designing a spacious, green development in a perfect location. Nicky was so incredibly helpful in helping us secure what is now our dream home and I would recommend Dandara to any home buyers. The aftercare support is second to none and everyone has been so helpful and accommodating. Best decision we ever made!

Tom · 18 February 2021 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Our commitment to providing beautiful homes that complement the surrounding areas is something we pride ourselves on so many thanks for your review. We're delighted you're pleased with your new home and the service you receive from the team.

5/5

Trustpilot

Dandara, Ashgrove, Edinburgh

We bought our house during the lockdown. Dandara were very supportive and understanding during this stressful time. What first attracted us to the property was the superior build quality compared to other new builds we visited. A Special mention must go to Emma Waddle who has guided us through this whole process from our very first visit to the Show home. She has continued to follow up with us even after we have moved in the property and has always responded to any queries we have had promptly and professionally. She has gone above and beyond and was paramount in us attaining this property.

Aditya · 15 February 2021 · Dandara East Scotland Edinburgh

1/5

Trustpilot

80’s alike building sites with no HSE

I’m merely reviewing this as a former worker, never in my life I’ve seen such atrocious management, company’s not even enrolled in the CSCS card scheme therefore there’s no imposed building standards nor health and safety standards, Who ever considered buying from this company should definitely have a second thought, unless you’re planning to throw your money away. There no qualifications required to get a job here, managers themselves don’t have any qualifications at all therefore you can only imagine what turns out.

Tony · 5 February 2021 · Dandara East Scotland Edinburgh

1/5

Trustpilot

Genuinely awful

Genuinely awful. If you are considering buying a property from Dandara I would urge you to reconsider. Our estate has been riddled with issues from missing insulation to failed fittings to sewage pipe leaks and the company's management of issues is atrocious. Their policy appears to be to drag things out as long as possible and hope that you will give up. Our dream home has turned out to be an utter nightmare, and we regret it terribly. Management make you feel like you will be heard then just stop responding, leaving you out of pocket.

Saints · 26 November 2020 · Dandara East Scotland Edinburgh

1/5

Trustpilot

Terrible management staff.

Unfortunately I would not recommend renting with Dandara. The apartments themselves are nice, and the staff on reception are lovely and always try to help! Sadly it's with the management team where it falls short. There have been multiple issues already, including arranging our viewing where we were stood up for over an hour, issues with gym access the most recent one being around parking. I have been living here for three months now and during this time it has now come to my attention that there have been people parking in the "secure" parking, without permits, for free. Whilst other tenants were sent parking contracts and made to pay for the same service. I've been fobbed off with several excuses around this from the management team - none of which are acceptable to me. I've had contracts thrown in my face to try intimidate me, with no sign of trying to resolve the issue. I've have had many letting agents in the past and never been spoken to or treated the way I have here. If you're working from home I wouldn't rent here either. Just construction all day from nearby buildings and internally in the flats. Just hear drilling all day. I would not recommend and will be leaving as soon as my tenancy is up!

Jo · 23 October 2020 · Dandara East Scotland Edinburgh

1/5

Trustpilot

Worse builders ever

Worse builders ever. Start work before the time set in planning, some days 5am and still working at 2am the next day. Machine's with reversing becomes outside your bedroom windows at 6am radios blaring. And as for dust, you can clean your car after work and by lunch time next day you can write your name in it. If you contact them they promise to sort things out which NEVER HAPPENS

David · 7 August 2020 · Dandara East Scotland Edinburgh

1/5

Trustpilot

Chapel Wharf Manchester

Registered for updates months before release, all was going well with regular updates on how to view etc. Made it clear from the start I was interested. Received a virtual viewing via WhatsApp over three weeks ago and have heard nothing since. Not very proactive for a well known company who are obviously inundated with people willing to pay extortionate prices for their new development in Manchester

Ian · 10 July 2020 · Dandara East Scotland Edinburgh

1/5

Trustpilot

DON’T BUY ANYTHING BUILT NY THESE COWBOYS!

The quality of the build at Spectrum beggars belief. They appear to have forgotten to put in a damp course. They forgot to back fill when they fitted the window, but someone thought to disguise that by putting in a plank of wood to hide it. They put internal plasterboard against an external wall so no heat synch therefore massive condensation problems. Instead of finishing the slab floor they just put a tachi coat on and added carpet underlay. I honestly believe if they ever find a gap in the foundations it’ll be from concrete accidentally poured over their stetsons. I wish I could upload photos, the flat is 12 years old! I would not have believed any builder could have gotten away with this poor quality build if I hadn’t seen it for myself

Morine · 6 June 2020 · Dandara East Scotland Edinburgh

1/5

Trustpilot

They are rubbish at everything

They are rubbish at everything! They promised us as a whole estate to fix the drainage issues but at the end nothing has been done! We still have all blocked toilets/ showers! Once they got the money they just don't care if you are suffering! They have only one guy who comes to fix everything who knows nothing, he makes it worse rather than to fix it! Never buy house from them, ever!

Zeyna · 12 March 2020 · Dandara East Scotland Edinburgh

1/5

Trustpilot

Horrendous builders

Horrendous builders. DO NOT BUY FROM THIS COMPANY! As the previous review has stated terrible after care and the building is terrible. We have lived in our home for 2.5years fighting for our drainage system to be fixed. I wouldn’t wish this on anybody. It’s a nightmare. We’ve written to them many times with no reply, their lack of compassion is shocking. We have three small children, they have no sympathy of the state or smell the children have had to live in because of their terrible workmanship. My children heave because the smell of the drains are so bad. They rush houses, build them in half the time. Fall out with all of their contractors and are extremely unprofessional. DO NOT BUY FROM THEM.

Sabrina · 12 March 2020 · Dandara East Scotland Edinburgh

1/5

Trustpilot

Poor houses and worse customer service

Awful houses do not buy from this developer. They market themselves a top quality but we have had nothing but issues from initial snagging stage.Built on a old school site Dandara were trying to cut costs so didn’t not replace the drains meaning ongoing drainage issues, this same issue happened on another site in Aberdeen.Nothing is straight in the house meaning when you put furniture up it either needs to be custom or well secured.Getting snagging attended to is virtually impossible as nothing is ever a Dandara issue so so much time is wasted trying to get things attended to that you might as well do it yourself,Obviously not a great employers either as the key contacts are always either leaving or going on sick leave meaning no consistency in service and a lot of repeating yourself as they don’t actually keep proper records of conversations Developer of the year!???? They definately haven’t asked anyone with a Dandara house!!!

Helen · 30 October 2019 · Dandara East Scotland Edinburgh

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dandara East Scotland

Which Dandara East Scotland office has the most reviews?

Edinburgh has the most, with 1,587 reviews rated 4.8 out of 5, followed by Dalkeith with 228.

Where are the Dandara East Scotland offices?

The two Dandara East Scotland offices, by town:

  • Dalkeith: Viscount Drive, Dalkeith, EH22 3GZ
  • Edinburgh: Kirkliston, Edinburgh, EH29 9GW

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