Trusted Agent profile
★★★★★
1,623 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,623 reviews on two platforms, rated 4.8 out of 5 overall.
Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent service
Having temporarily moved away I asked Dandara to advertise and let my apartment. This was done swiftly and they have taken care of any issues in a quick and friendly manner. I wouldn't hesitate to recommend them.
We're so happy we could help! Thank you for taking the time to leave such a great review.
1/5
TrustpilotDO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANYDandara were dodgy from the start. They are a soulless company that just wants to maximise profit no matter the cost to buyers.Within a month of completing they pulled out, having wasted almost 3 months of everyone's time as well as potential costs. They notified us out of the blue that we had one week to exchange contracts?! Causing stress for everyone and didn't extend it.However, we were relieved in the end. We were persuaded by show room and were told that our property would be similar which it wasn't. We soon realised it was built on a flood plain and the room sizes for the price were very poor, in fact the whole house is too small and not worth the sales price. They even put it up by 10K after they pulled out. Their properties are by the numbers, maximise profit and we were worried about the quality with the attitude they had. Be cautious with them and check everything. Their sales people would say one thing and then a week later it would turn out to be not be true. For example, they advised we go with "their" solicitors as it would stop Dandara pulling out. Their solicitors (PLS) were worse than them!! Again another by the numbers, soulless company, that gave us the worst experience with a solicitors ever! Rude and unhelpful, they just forwarded emails from the parties involved. In the week where we had to exchange contracts, I told PLS that we only went with them as the sales person had said it would take away the risk of this exact situation and they said that Dandara should never had said that and it wasn't true!Would not recommend.
We’re sorry you feel that you have had a bad experience with us but we are confident our team act professionally at all times and keep in constant communication with all our customers throughout the buying process. We do hope you find the perfect home for you in the future.
5/5
TrustpilotWe are planning to buy a new Dandara…
We are planning to buy a new Dandara home, so met with Joe and Andrew at Battle in East Sussex. Joe spent several hours explaining the site plans to us- and he constantly asked us if we had any questions, then taking the time to explain any worries raised by us.We found both Joe and Andrew very professional and approachable, and would highly recommend.
Joe and Andrew are invaluable members of the team and we're so pleased they made your visit a special one. We hope you make the decision to buy a new Dandara home.
5/5
TrustpilotDandara’s representative
Dandara’s representative, for buying off-plan in Jersey, was excellent and charming and could not have been more helpful. Website and plans both clear, beautifully presented, and easy to understand. Construction proceeding on schedule, and looks extremely impressive to date. Process pleasant, clear and reassuring without any difficulties or pressures.
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience.
5/5
TrustpilotNew Home
Carmela has been really great in helping us to reserve our new home with dandara, she’s been very informative through the whole process and is always on hand to answer our questions. We’re looking forward to the next steps and moving into our new home.
That's great to hear, thank you for taking the time to leave a review. Wishing you all the best with your new Dandara home.
5/5
TrustpilotOur next home
We have waited patiently for the Grange at Aberdeen to release their latest part of the development. Alanna has kept us informed through allowing us to be able to reserve our preferred plot. Even though there is no show house for our style and we are buying off plan we have been given as much advise and information and the girls have always answered my barrage of questions. A Professional friendly service provided throughout and highly recommend Dandara for their sales and quality of homes and finishes
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience with Alanna. Wishing you all the best with your new Dandara home.
5/5
TrustpilotVery friendly and informative excellent experience
Rating only, no written review.
That's great to hear, thank you for taking the time to leave a review.
5/5
TrustpilotFor deciding on our intention to
For deciding on our intention to visiting the show house and reserving our plot our encounters with the Dandarra team have been first class. Alanna has been so helpful and efficient make the process simple and efficient. We loved the show house and the attention to every detail by Dandarra and the exceptional finishes made us absolutely sure this was the house and development for us.
Thank you so much for your kind review of the company and of Alanna in particular, she will be thrilled with your comments! We're glad to hear you've had such a positive experience.
5/5
TrustpilotIn the process of purchasing property…
In the process of purchasing property here the staff can’t do enough for you there an absolute credit to the company nothing is a problem to them looking forward to moving into my Dandara home late summer
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience. Wishing you all the best with your new Dandara home.
5/5
TrustpilotDJsy
Efficient, professional experience with Dandada Jersey sales team.
Thank you so much for your kind review!
5/5
TrustpilotPADDOCK VIEW DEVELOPMENT
From our initial interest in a New Build on the Paddock View development Jo and Dale were extremely helpful and reassuring as we had never purchased a property of plan before. The support from both of them during the process was fantastic and every concern we had was dealt with quickly and professionally. Jo and Dale have continued to support us since we have moved in and help in any way they can if we have any questions. They have both been fantastic and with their happy positive attitude they are easy to approach. We will miss them when they have gone.Since we have moved in we have nothing but praise for the support and help we have received from the Site team lead by Johnny supported by Connor and Kieran. They have gone above and beyond to ensure that we are happy and have no issues with the property.The Sales and Site teams are a credit to Dandara.ThankyouNeil and Karen
Congratulations on your new Dandara home, thank you so much for taking the time to leave such a great review.
5/5
TrustpilotPaddock View
Incredible sales and site team. From the start to the end of the buying process. We are so happy with our new home.Jo and Dale were fantastic and we couldn’t have asked more from them. They went above and beyond to make the process as smooth as possible.Once we had moved in Kieran from the site team made sure everything was in perfect working order. From ‘The Boys’
Thank you! That's great to hear, we're delighted you're so happy with your new home and the team.
5/5
TrustpilotPaddock View
Paddock View, YaptonJust moved into our lovely new home on Paddock View. Jo and Dale in the marketing office could not have been more helpful and were instrumental in ensuring a very smooth move. Highly recommended! Thank you from the Jones'@ no7
Congratulations on your new Dandara home, we're delighted you're so happy with your home and the team. Thank you for taking the time to leave such a great review.
1/5
TrustpilotRude sales agent
I visited the dandara show home at shawfair, midlothian today. The sales advisor could not have been more rude. She cut me off with a snippy answer every time i asked a question. I had visited straight from work so wasn't in my best clothes but my money is as good as anybody else's. My daughter already bought a house in the same development from the previous agent (leigh) and gave 5 stars as she was so lovely and helpful. Pity she wasn't still on that site.
Thank you for taking time to leave a review and we’re sorry to hear that on this occasion you are not happy with the service you received. We do appreciate your comments and will continue to learn from all the feedback we receive from our customers. Do get in touch and let us know if there is anything further we can do.
5/5
TrustpilotFontwell Meadows, West Sussex
Ashley was a font of knowledge at Fontwell Meadows!
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5/5
TrustpilotWe would like to thank Alanna Cooper…
We would like to thank Alanna Cooper from Dandara, Aberdeen for all the fantastic work she’s done for us. Alanna is an absolute ray of sunshine, she’s highly professional, efficient and friendly. Alanna made the entire process enjoyable and it was a very positive experience for us. Thank you for introducing us to our dream home Alanna and for going the extra mile for us on every step of our buying journey. We could not have done this without you and we are so grateful for your assistance, patience and expertise. We wish you the very best always. Best wishes, Russell and Lisa Gomes.
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience with Alanna.
5/5
TrustpilotGreat service received from Dandara and…
Great service received from Dandara and Brendan when renting a property with them . Very helpful, approachable and professional. Many thanks .
That's great to hear, thank you for taking the time to leave a review
5/5
TrustpilotPurchase experience
The purchase experience is really fast and comfortable. The whole process was finished within one month. The house quality is really good and the environment around the property is also quite wonderful. Looking forward to moving to my new property as soon as possible.
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience.
5/5
TrustpilotThanks Andrea
Thanks Andrea, you were very helpful to us and the maple showhome at hazel wood was very nice
Thank you for taking the time to leave a review
5/5
TrustpilotThank you Andrea !
We would like to say a big thank you to Andrea for her very warm welcome when visiting the Maple show home at Dandara. Andrea was extremely knowledgeable and enthusiastic about Dandara and their developments, which provided us in confidence moving forward with them!
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience with Andrea.
5/5
TrustpilotSamantha I want to thank you very much
Samantha I want to thank you very much. You have done an awesome job today.
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience.
5/5
Trustpilot1887 Tunbridge Wells
I visited their 1887 site in the Pantiles and was shown around one of their mews plots by Jess. I was given excellent insight and background information on the site which really helped me envisage living there. Would really recommend going to have a look even if you aren’t planning to move as you might just be inspired by their excellent sales team!
That's great! Thank you for taking the time to leave such a lovely review, Jess will be thrilled with your feedback.
5/5
TrustpilotBrendan has been helping me with…
Brendan has been helping me with lettings for a number of years. He is always unfailingly efficient and polite, very punctual and nothing seems too much trouble.
Thank you so much for your kind review!
5/5
TrustpilotSale of a property managed by Dandara
Sale of a property managed by Dandara, was successfully achieved, professionally on time and with good communication.
Thank you so much for your kind review! We're glad to hear you've had such a positive experience.
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Edinburgh has the most, with 1,591 reviews rated 4.8 out of 5, followed by Dalkeith with 233.
