Trusted Agent profile
★★★★★
1,622 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,622 reviews on two platforms, rated 4.8 out of 5 overall.
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Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotHelpful and responsive service at all times
Dandara Jersey rentals have managed our property for years. We have always been happy with their service, they are responsive and helpful and give us peace of mind over our apartment.
Thank you, we're so pleased to hear that! We appreciate your kind comments.
5/5
TrustpilotClair is great and always very helpful.
Thank you so much for your great review!
4/5
TrustpilotVery helpful team at abbot place
Very helpful team at abbot place Addressed all my queries and concerns patiently and explained every little thing in detail
Thank you for your great review.
4/5
TrustpilotMy experience has been great
The team is very responsive. The apartment is clean, tidy, organized, security is top notch and the team is very professional.I love this place
Thank you for your great review, we’re delighted the lettings team were able to help.
5/5
TrustpilotVery informative
Thank you for leaving a great review
5/5
TrustpilotI am in the process of completing on a…
I am in the process of completing on a house with Dandara, Jonathan, has been exceptional in his communication, answering the many questions i had and providing guidance throughout the process. I look forward to completing and exchanging on the property and would recommend them based on the levels of communication and customer service provided by Jonathan as our key Dandara contact.
Thank you for taking the time to leave such a wonderful review, we're delighted you've had a great experience with Jonathan.
4/5
TrustpilotJoyce was fantastic and really helpful
That's great to hear, thank you for leaving a review.
4/5
TrustpilotGreat Dandara support team
The team of Dandara has always been very helpful and kind with us. The communication is nice and smooth in every occasion.
Thank you! We appreciate your kind comments.
2/5
Trustpilotpoor customer service
Customer representative gave me poor and wrong information.
We're so sorry to hear this, we've sent your feedback to the team so they can rectify any issues. We would love to welcome you back to the development.
5/5
TrustpilotNew Houses
Met Jo yesterday to ask about the new plans for Peel housing . She was lovely very helpful 😊
Thank you for your great review
5/5
TrustpilotVisited Saxon Park and I have to say…
Visited Saxon Park and I have to say Kelly and Jo were absolutely fantastic. They took the time to show me and my partner round Saxon Park. It’s a fabulous development. Very impressed ! Thank you.
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
TrustpilotJohn at Dandara Dunblane is 2nd to…
John at Dandara Dunblane is 2nd to none. Not only has John been really professional but naturally friendly, John is a true gem! John has made moving to a new area a lot smoother than expected. If I ever moved to a new build property again, I'd love to have a site manager like John.
Congratulations on your new Dandara home! Thank you for taking the time to leave such a great review, John will be so pleased with your feedback.
5/5
TrustpilotHad an amazing experience buying our…
Had an amazing experience buying our first home. Nothing is ever too much and any enquiries were dealt with quickly and efficiently. Would definitely recommend Dandara and Nest!
Congratulations on your new Dandara home. Thank you for taking the time to leave such a wonderful review, we're so pleased to hear you had such a positive experience.
5/5
TrustpilotBuilding Dreams Into Reality: Exceptional Experience
We were fortunate to have Jon as our appointed representative from Dandara, and we couldn’t have asked for a better experience. From day one, Jon impressed us with his professionalism, knowledge, and genuine care to finalize our first home. He was always available to answer our questions, provide updates, and guide us through every step of the building process.Jon’s attention to detail and commitment to excellence were evident in everything he did. His communication skills were top-notch, making us feel confident and informed throughout the process.What truly set Jon apart was his friendly, approachable nature. He treated us like valued partners and not just clients, which made the entire experience enjoyable and stress-free. Thanks to Jon’s dedication, we got our first home.If you’re lucky enough to work with Jon, rest assured that you’re in the best hands. We are so grateful for his hard work and would recommend Dandara and Jon without hesitation to anyone trying to find a new home.
Thank you for your lovely feedback on Jon, we're delighted you had such a wonderful experience. Congratulations on your first home, we're sure you'll be very happy there.
5/5
TrustpilotHigh quality and friendly
We have had an extremely positive experience buying from Dandara. Dunblane site manager John has ensured a smooth move in process and responded quickly and professionally, always with a smile to the few minor issues we have experienced (less than expected!). Lyndsay at Nest (the estate agent responsible for the Dunblane build) was very friendly and helpful during the purchase process. The build itself is high quality and the finishes are excellent. We are even happier than expected with our new home.
Thank you for the wonderful feedback on both the team and our homes.
5/5
TrustpilotI have had a positive experience with…
I have had a positive experience with Terri Amy as my landlord agent. Communication with her has been smooth and efficient, and she is generally responsive and quick to address any issues that come up. I also had an apartment inspection today with Liisa, which was carried out on time and completed efficiently, without taking up too much of my day. Overall, I appreciate the high level of service and professionalism.
What a fantastic review - thank you! Brendan will be so pleased with your feedback.
5/5
TrustpilotGreat service
I have been renting from Dandara for five years now. The service is excellent. I have dealt mostly with Terri and Brendan who are born responsive and helpful.
That's great to hear, thank you.
5/5
TrustpilotA responsive and helpful team
Extremely responsive to tenant queries and very informative responses too. I haven't had any issues contacting the team when required. I would also describe the team as pro-active and eager to get everything in line in good time. All of the above has meant from initially viewing the property to renewing the lease for a second term, my tenancy has run very smoothly.
Thank you for leaving such a fantastic review, Brendan and the team will be delighted with your comments.
5/5
TrustpilotAlana was informative and engaged well…
Alana was informative and engaged well with us.
That's great to hear, thank you.
5/5
TrustpilotLorraine was so helpful and very…
Lorraine was so helpful and very knowledgable Thank You for your help
That's great to hear, thank you.
5/5
TrustpilotCommunication
Communication - great tool when used correctly. my experience team that looks after me and the landlord who owns the flat understands your needs. Communication clear and quick responses. I personally feel valued. Excellent experience
That's great to hear, thank you.
5/5
TrustpilotProfessional and informative.
The ladies on reception were both very welcoming and then I was invited to sit to outline my needs. The process was explained carefully and thoroughly and I came away with a sense of professionalism and care.
That's great to hear, thank you.
5/5
TrustpilotLovely staff
Lovely staff - quick response, helpful information and took time to show us around and answer our questions. Much appreciated.
That's great to hear, thank you.
5/5
TrustpilotHelen was fabulous
I viewed the Holly on Sunday morning with Helen and the experience was great. The property was lovely and Helen was very knowledgeable and more than happy to answer all the questions I had. She explained everything and made the whole experience fabulous.
That's great to hear, thank you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Edinburgh has the most, with 1,589 reviews rated 4.8 out of 5, followed by Dalkeith with 230.
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