Trusted Agent profile
★★★★★
1,621 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,621 reviews on two platforms, rated 4.8 out of 5 overall.
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Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotLovely development
Saxon park in Bedford is a beautiful well presented development, all the staff are lovely, even spoke to some of the residents living here and they were very complimentary, I am so excited to move into my home!
Congratulations on your new home, we're sure you'll love it!
5/5
TrustpilotGreat visit to Saxon Park
Great visit to Saxon Park. Kelly & Jo are both very knowledgeable, super helpful and go above and beyond. I felt so welcome and that all my questions were no trouble at all. They are both a credit to Dandara.
Thank you! We appreciate your kind comments.
5/5
TrustpilotI visited Saxon park
I visited Saxon park and the showhomes were lovely, the staff there were really helpful. Great experience
Thank you! We appreciate your kind comments.
5/5
TrustpilotExcellent New House Sales Representatives
Visited Dandara Saxon Park Development with a view to finding a new property.Met with Joanna who welcomed us with an accomodating manner and was excellent and knowledgeable in all aspects of the properties at Saxon Park
Thank you! We appreciate your kind comments.
5/5
TrustpilotJo and Kelly from Saxon Park
Jo and Kelly from Saxon Park in Biddenham, have been amazing, we recently moved into our new home, the process from start to finish has felt easy, no query was ever to much and they always made us and our buying process feel important, since then the site team have looked after us really well.
We're delighted you had such a positive experience and we hope to welcome you back soon.
5/5
TrustpilotSaxon Park Site
We visited Saxon Park and were impressed with the excellent customer service from Kelly and Jo. They were so professional, knowledgeable and really friendly and helpful. What a great team representing a beautiful site.
Thank you for your great feedback! We're delighted to hear what a positive experience you've had.
5/5
TrustpilotExcellent service!
I have had a good experience with Dandara (Brendan, Terri & Liisa) and recommend their services. Their communication has been clear and prompt. They are always quick to respond to any queries which has made everything much easier.They’ve also been incredibly fair in all our dealings, ensuring transparency at every step. Any issues that arose were handled swiftly and professionally, making me feel valued and respected as a tenant. Thank you for a smooth experience!
Thank you for your great feedback! We're delighted to hear what a positive experience you've had.
4/5
TrustpilotDandara Jersey
Quick response to all enquiriesFriendlyThorough Good value Quick to deal with any issuesVery professional staff
Thank you!
5/5
TrustpilotGreat company and amazingly helpful…
Great company and amazingly helpful sales team at Saxon park
Thank you for your great feedback.
5/5
TrustpilotExcellent service
Very professional, friendly and efficient team. Truly happy with service received!
Thank you for your great feedback.
5/5
TrustpilotDandara Saxon park
We went to the dandara Saxon park site in biddenham to look around the show homes and we were greeted by Jo and kelly. They were so helpful and talked us through everything we needed to know! They really are amazing and made the experience so nice for us.
Thank you for your great feedback. The team will be delighted with your comments.
5/5
TrustpilotContinued support
As I hadn't sold my house went with Dandara's moving made easy package. It was indeed easy. All the conveyancing was organised for me. I was fully supported by Jaqueline at the sales office at Eskbank. She was so helpful and provided information all along the process. Everything went like clockwork and the day I moved in Jacqueline and Stuart the site manager were there to meet me. They explained how everything works and would be there to support me settle in. Which they did and assured me if there were any problems they were there to help. Could not have asked for more. Very professional and helpful.
We're so pleased the team were able to make your move an easier one. Congratulations on your new Dandara home.
5/5
TrustpilotIt’s always a great pleasure dealing …
It’s always a great pleasure dealing with Brendan McGill and the rest of the team. I can always expect a prompt and professional service and Brendan goes that extra mile to ensure everything is to my satisfaction. I would highly recommend Brendan and his team.
That's great to hear, thank you for leaving a review.
5/5
Trustpilotany queries answered quickly
Rating only, no written review.
Thank you
5/5
TrustpilotReayrt Mie Ballasalla
We are overall very pleased so far with our new home. Any issues have being dealt with swiftly and it seems to us as if the Dandara team do genuinely care about their customers. Have to mention one lady (Helen) who has being with us every step of the way, from keeping us up to date on everything we needed to know and do and even had a very helpful input with our difficult decision on flooring, kitchen and tiles choices!!From our experience I really hope Dandara appreciate what a service she provides for the company any issue big or small she has assisted us in any way she could. Thank you for building us a quality home to a great standard. Keep up the good work!! Daniel & Gemma
Thank you for your kind and positive review about your new home and the service you've received. You're absolutely right about Helen and she's a hugely valued member of the team.
5/5
Trustpilotservice was impeccable
service was impeccable. Joyce replied straight away to my query came to see me within a very short space of time and explained the process. Brilliant!Joyce and Serge are a credit to Dandara.
That's great to hear, thank you for leaving a review.
5/5
TrustpilotVery professional
Very professional , promptly with dealing with any issue arising good communication .
Thank you for leaving such a great review.
4/5
TrustpilotDandara
I found the experience useful as this was my first time using an agency when renting. It has helped me to understand what to expect in the future.The constructive feedback I can give is highlighting that there may future tenants who will need patience from the agency to understand the process, and may need further explanation like I did. It can feel a little overwhelming for someone who is moving out independently for the first time, as they may not have any experience in this area.
Thank you for your feedback, we know the team have reached out to ensure they can help further and will take your comments on board going forward.
5/5
TrustpilotExceptional customer service
Dandara have been excellent providing exceptional customer service at all times , nothing is too much trouble and they always respond efficiently to all requests , thank you especially to Terri , Liisa & Brendan for all you do , as a tenant , there is always a sense of security , if anything goes wrong or we need your help , you are always contactable , thank you
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
TrustpilotUnderstanding salesperson
Understanding salesperson, house not as well equipped as we needed e.g no fitted wardrobes or shower.
Thank you for your feedback.
5/5
TrustpilotHelpful
We had a very helpful experience with your sales team.Your team helpful and polite .A very good experience all round .
Thank you for leaving such a great review.
5/5
TrustpilotWe are only at the very early stages of…
We are only at the very early stages of looking for a new home but Carol at the site office was so helpful and gave us lots of valuable information on going forward with our move.
Thank you for leaving such a great review, we're glad Carol was able to help.
5/5
TrustpilotTowerlands Park
We have just purchased a three bedroom detached house at the Towerlands Park development in Braintree and have been in for about 5 weeks.From the initial enquiries both Catherine and Jo from the sales team have been excellent, friendly approachable and always on hand to answer any queries or questions.We had a lot of problems on the way trying to sell two properties to fund our new home but the Dandara team stuck with us when one of the sales fell through and a subsequent mortgage was required.There has been some snagging issues as expected but nothing major.A special mention must go to Adrian the site manager and all his team who have dealt with any issues quickly efficiently and to a high standard.Adrian goes out of his way to help you and is no more than a phone call away he is a real credit to the company
We're delighted you're happy in your new Dandara home and that the team have supported you through your move.
5/5
TrustpilotWhat a beautiful site they have
What a beautiful site they have! I recently visited for a Halloween event and was overwhelmed with how friendly the sales team were and how lovely the site looked.
We're glad you love it! Thank you for your kind review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Edinburgh has the most, with 1,588 reviews rated 4.8 out of 5, followed by Dalkeith with 230.
