Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would like to leave a 5-star review for Cumbrian Properties.
A special thank you to Sarah, who was extremely helpful throughout the whole process. She was always professional, friendly, and very responsive whenever we had questions. Buying a house can be stressful, but Sarah made everything much smoother and easier for us.
Her communication was excellent, and she kept us informed at every step. Thanks to her support and professionalism, we were able to complete the purchase of our new home with confidence.
I truly appreciate all the help and would highly recommend Cumbrian Properties to anyone looking to buy or sell a property. Thank you again, Sarah, for your outstanding service.
Ahmet · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the fantastic review for Sarah!
★★★★★ 5/5
GoogleRating only, no written review.
Aleena · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the 5 stars!
★★★★★ 1/5
GoogleCan no longer recommend this company. Inspections of our rented out property were cursory, and the tenants made changes without our permission or knowledge - something this agent should have been aware of. The company are happy to collect their management fee and arrange repairs quickly, but do not reward landlords' loyalty. Deeply regret using this company to rent out our house while we were overseas. There are two sides to every story, and the petty reply from the company just exemplifies the problems we found. We were never given the chance to explain ourselves. Update July 2025: Now we have moved back into the house, we have found even more fittings missing and unauthorised changes. The downstairs bathroom was turned into part of the kitchen, with the tenants putting their fridge on top of the shower sill. That Cumbrian Properties didn't notice this beggars belief! Needless to say, our complaints went nowhere. Do not rent out your property with these sharks. Oh, and the company's response is inaccurate. They took thousands of pounds off us over the years to collect the rent (yes, job done) and 'manage' the property.
Claire · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Claire, we managed your property for you for 12 years, arranging substantial building work during this time. Unfortunately our relationship came to an end when you decided to liaise with your tenants directly.
★★★★★ 5/5
GoogleRating only, no written review.
Andy · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for the 5 stars
★★★★★ 5/5
GoogleGreat service, go above and beyond, friendly helpful staff.
David · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank for the review David!
★★★★★ 5/5
GoogleGill & Rebecca are really helpful and efficient.
Beck · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for the 5 star review!
★★★★★ 5/5
GoogleEmma assisted from the beginning to end of the letting process. The process was really simple and fast and she is very nice. I really appreciate the effort and time ☺️
Fulya · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for your lovely review for Emma!
★★★★★ 5/5
GoogleVery Professional and helpful . Smooth purchase .
Arthur · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for you 5 star review!
★★★★★ 5/5
GoogleBrilliant service , Sarah was very helpful and quick to arrange the sale of the house, gave us all the information we needed .
Eileen · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for the lovely review Eileen!
★★★★★ 5/5
GoogleAll staff at Cumbrian Properties were really helpful and attentive and dealt with matters promptly and efficiently. Jodie, Sarah, Rebecca and the team much thanks in making the process easy.
Paula · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the lovely review for our sales team!
★★★★★ 5/5
GoogleBrilliant staff here especially Julie they are very experienced and friendly nothing is a problem for them if I was wanting a new home I would definitely deal with them again 100% to this company
John · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for your 5 star review John!
★★★★★ 5/5
GoogleIsla was so helpful and patient process was smooth and we are settling in well
Prudence · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for your lovely review
★★★★★ 5/5
GoogleThank you Cumbrian properties for helping me get my first rent house you the best guys MANY THANKS TO ALEX
Dennis · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the lovely review, we will pass your comments on to Alex!
★★★★★ 5/5
GoogleAn excellent service from beginning to completion. Sarah kept me in the loop and was incredibly helpful throughout. Would highly recommend.
Dan · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for the 5 star review Dan!
★★★★★ 5/5
GoogleI have been looking for a property for a year, so have dealt with Alex, Jill and Rebecca at Cumbrian properties. The communication has always been prompt, their service is very personable and they have worker very hard to make negotiations and appointments for me. I feel they deserve 5 stars based on their service, and I would certainly recommend them as an agent. Thank you, all!
Sarah · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the fantastic review for our sales team!
★★★★★ 5/5
GoogleVery satisfied with customer service. Very happy as always dealing with Cumbria Properties representative Sarah.
William · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for your 5 star review William!
★★★★★ 5/5
GoogleJust to say that Susan Moses has been absolutely brilliant and helpful to me at Cumbrian properties, I wouldn’t use any other.
Adam · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Thank you Adam, we will pass your comments onto Susan.
★★★★★ 5/5
GoogleI have used Cumbrian Properties ago to rent out a property then I recently started re-letting it again using the 2 Jackies at the Penrith Office who are a dream to work with - friendly , approachable, and very efficient with excellent communication. I have also heard back from the tenant that they were also very pleased with the way they were treated , which is also really important
Andy · 15 January 2026 · Cumbrian Properties Penrith
Agent replied · 16 April 2026
Thank you for your lovely review!
★★★★★ 5/5
GoogleExcellent service, cannot do enough to help you, 5 star.
Ian · 15 January 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you Ian!
★★★★★ 5/5
GoogleSold my Dads house through Cumbrian Properties. Sarah helped us through everything she was lovely and friendly doing her upmost to help us get through to completion by contacting solicitors and buyers and no matter how many times I called her about things nothing was a problem
Thank you
Suzanne · 15 January 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the lovely review Suzanne!
★★★★★ 5/5
FacebookSuper helpful and professional... thank you!
Tristan · 7 January 2026 · Cumbrian Properties Carlisle
★★★★★ 5/5
GoogleI was very happy about how Cumbrian Properties, and in particular Karen, looked after me when I purchased a property through them. This was the first time I had bought a property on my own, and Karen was very supportive. The whole process went very smoothly, and was as stress free as it possibly could be.
Vicki · 7 December 2025 · Cumbrian Properties Penrith
Agent replied · 16 April 2026
Thankyou for your lovely review!
★★★★★ 5/5
FacebookWe were very fortunate, our house sold in a very short time l, 24hrs that speed was handled very professionally and expertly by the team in and outside the office
Great set of people.....
James · 1 December 2025 · Cumbrian Properties Carlisle
★★★★★ 5/5
GoogleThis is our first time selling a property so we were unsure how it was going to go, but everyone that has been involved in the selling of my home have been brilliant, & my home sold within 2 weeks of being on the market, that's credit to all involved.
Bev · 28 November 2025 · Cumbrian Properties Penrith
Agent replied · 28 December 2025
Thank you so much for your 5 star review!
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