Trusted Agent profile
★★★★★
933 reviews across 2 offices and 3 platforms
Cumbrian Properties has two offices, in Carlisle and Penrith. Together they have 933 reviews on three platforms, rated 4.8 out of 5 overall.
787
Reviews on Google
All 2 offices
90
Reviews on Facebook
All 2 offices
56
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Cumbrian Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSusan Moses was so helpful and provided me with all the necessary information and was always available to answer my question. She has a lot of patience and moving in was stress free.PositiveResponsiveness, Quality, Professionalism
Thank you for your review Diana. We have passed your comments onto Susan.
5/5
GoogleWe would like to personally thank Gemma at Carlisle for being so helpful and quickly solving any worries and issues we had. Gemma very quickly put us at ease and responded very quickly. Thank you very much.
Thank you for your kind review. We are pleased to hear you received such a good service from our Gemma!
5/5
GoogleAbsolutley fantastic, Susan m at the branch has gone above and beyond for me moving house and can't thank them enough. would definitely recommend this estate agent for any moving requirements and really friendly
Thank you for your kind review Dale! We have passed your comments onto Susan and wish you all the best in your new home!
5/5
GoogleI was extremely impressed with the service given by Susan , less than a week from start to moving, Always cheerful whether by email or talking ,A huge debt of gratitude that's why this I'm writing.
Thank you for your 5* review Robert. We have passed your comments on to Susan!
5/5
GoogleWe have dealt with Cumbrian Properties over a number of years, and once again they have been excellent in cutting through potential delays, with special thanks to Gemma Irving.... great service !
Thank you for taking the time to leave a review, we have passed your comments on to our Gemma!
4/5
GoogleCumbrian were quick to respond to my correspondence and make me a good offer on the rental of our property. Staff are friendly and professional.
Thank you for your review Catherine!
5/5
GoogleThankyou to the whole team, professional service throughout the sale of our home and the onward purchase of our new house.Thanks to the sales team and Jackie who made us feel confident and at ease during the whole process.
Thank you for your kind review! We are so pleased you received a professional service from Jackie and the sales team and wish you all the very best with your move!
5/5
GoogleThe agency is awesome. Jodi Birney was very helpful. She helped me sort out everything while I was in London. Adrian Hogarth also went out of his way to help me. Honestly, they are they best, especially Jodi..! She is a star...!
Thank you for your 5* review! We are pleased to hear you received a good service and will pass your comments on to Jodie & Adrian.
5/5
GoogleLiam and Gemma at Cumbria Properties were fantastic when dealing with the sale of my home. Would definitely recommend them. Excellent service.
Thank you for your review Peter. We have passed your comments onto Liam & Gemma!
5/5
GoogleI've used Cumbrian properties twice now to sell my properties and if the need arises, I would use them again. Very efficient, professional service from valuation to completion. Thank you.
Laura, Thank you very much for your lovely review. We will pass your words onto Gemma and the sales team. We are glad we could help you achieve your sale! All the best :)
5/5
GoogleA big thank you to Cumbrian Properties, the house was sold in two days! With the expert guidance of David Hogarth and the proficient help of Ann Miller, they have both made the swift sale completely effortless thank you Ann and David.
Thank you for your review Brian. We have passed your comments on to David and Ann!
5/5
GoogleJodie helped us with all our needs and questions in a very friendly and professional manner, even through the strange times of COVID. We’ve now got a great little house and in super quick time too. One less thing to stress about, everything taken care of.
Thank you for your 5* review Dave! We have passed your comments onto Jodie.
5/5
GoogleOffer received on house in the first week, which was amazing! Even though the circumstances were difficult, we are grateful for the polite, professional and efficient service given by Kathryn and Liam. Thank you for all your help and support.
Thank you for your 5* review!
5/5
GoogleWe recently purchased a house through Cumbrian properties and were very impressed with their friendly and professional service, especially Liam, Gemma, Kathryn and Adrian. Highly recommend
Thank you for your 5* review!
4/5
GoogleWe recently purchased a property listed with CP. We were very impressed with the support that they offered throughout the process, especially when agreeing a purchase price with the vendor. Gemma provided excellent advice and guidance when dealing with us as buyers.
Thank you for your review Sam!
5/5
GoogleWould definitely recommend Cumbrian Properties, they have provided a very professional service which would be difficult to fault. A particular big thank you to Liam and Kathryn - both exceptionally friendly and helpful during my most recent sale / purchase.
Thank you for your 5* review! We have passed your comments on to Liam & Kathryn.
5/5
GoogleI have recently Let my property for the second time. I used Cumbrian Properties. The service was fantastic. I felt reassured by the support and advice I received from Susan too. I will certainly use this company again in the future.
Thank you very much for your lovely review. We are glad we could help you with your first time renting a property and look forward to assisting you in the future.
5/5
GoogleCan’t recommend Cumbrian properties enough. Susan was absolutely brilliant. She helped us through a stressful move from Kent to Cumbria during Covid. She was so helpful answering all our calls and emails and dealt with everything so quickly so we could get our tenancy started. Can’t thank her enough for all she did.
Thank you for your 5 * review. Great to hear you received such a good service from Susan!
5/5
GoogleWe marketed our house with Cumbrian properties after 7 months with another agent. From Liam coming to take photos and value the house to selling our home after a week I couldn't fault them. Outstanding, very professional and always there for advice. Would 100% recommend
Thank you for your 5 * review!
5/5
GoogleBought a property at Auction with Cumbrian Properties, Ann Miller was very helpful and supportive throughout the whole process. This was the first time that I had used an online Auction so all her guidance was welcomed and very much needed. From bid to completion within three weeks.Thank you Ann for the great service!! Caroline
Thank you for your 5* review Caroline. We're pleased your first experience of an online auction was a pleasant one. We have passed your comments onto Ann!
5/5
GoogleLouise and Karen were both great throughout. Thanks.
5/5
GoogleExcellent service received from everyone, especially Karen & Louise. Smooth process, answered all the questions we had throughout, kind and helpful. ThanksPositiveResponsiveness, Professionalism
5/5
GoogleI would like to thank both Karen McCarthy and Louise Birkett at the Penrith office for all the help they gave me when selling my property at Southwaite Green. They arranged and attended viewings and provided feedback which was helpful. I would recommend Cumbria Properties
5/5
GoogleAbsolute pain free to deal with . Susan at Cumbrian properties was so helpful and professional. I would recommend them to anyone. Thank you very much for a pain free professional experience. 👌🏻PositiveProfessionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle has the most, with 778 reviews rated 4.8 out of 5, followed by Penrith with 211.
Yes. In The Trusted Agent 2026 awards: Cumbrian Properties, Carlisle won Platinum.
Tell us what you need and up to 3 trusted local agents will be in touch.
