Trusted Agent profile
★★★★★
934 reviews across 2 offices and 3 platforms
Cumbrian Properties has two offices, in Carlisle and Penrith. Together they have 934 reviews on three platforms, rated 4.8 out of 5 overall.
787
Reviews on Google
All 2 offices
90
Reviews on Facebook
All 2 offices
57
Reviews on Trustpilot
Business-wide
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Cumbrian Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Googleexcellent service renting a property at last minute from Jodie and always there to answer our questions
Thank you for your 5* review. We have passed your comments on to Jodie and we wish you all the best in your new home!
5/5
GoogleAt Cumbrian Properties you will find friendly people, ready to help, that knows how to put a smile on your face.
Thank you for your kind words Alin! We wish you all the best in your new home.
5/5
GoogleThank you very much for your attention and help! Susan Moses Many thanks for the good work and for helping us find a property!
Thank you for your review Vasil. We wish you all the best in your new home!
5/5
GoogleExcellent Service, Quick & great responses. Big thank you to Susan and Sarah for finding me a home to rent in short notice of time!
Thank you for your review Harry and all the best in your new home!
5/5
GoogleThe team here are very easy to deal with and provide prompt and useful information on properties. A great service all round
Thank you for your 5* review.
5/5
GoogleSusan, Jodi, and the team are excellent. I have dealt with them in the past, and the team has never let me down.
Thank you for your review Myfanwy. We wish you all the best in your new home!
5/5
GoogleGreat service and attention to detail from Sue at Cumbrian Properties lettings agency..would definitely recommend.
Thank you for your review Peter!
5/5
GoogleGreat to deal with, Sue Moses handled my letting and I totally recommend Cumbrian Properties
Thank you for your 5* review.
5/5
GoogleExcellent, professional and friendly service from start to finish. Letting’s manager Jodie provided us a brilliant and friendly service and kept in touch. Amazing service!
Thank you very much for your review Babak! We are pleased to hear you have received such a good service from Jodie. All the best in your new home!
5/5
GoogleCould not of asked for better customer service, very friendly and always happy to help. Always kept updated with everything. Highly recommend Sue Moses very professional and could not of asked for better customer service.
Thank you for your kind review Sophie. We wish you all the best in your new home!
5/5
GoogleYet again Susan, Sarah and the letting team very helpful in procuring me the property I was interested in. Always professional, friendly and responsive. Highly recommend
Thank you for your 5* review Russell!
5/5
GoogleBrilliant from start to finish. No problems what so ever. Jodie the lettings manager was absolute brilliant and kept in touch and was there straight away if i had a problem. Brilliant 👍PositiveQuality
Thank you for your review Conrad. We have passed your comments on to Jodie and wish you all the best in your new home.
5/5
GoogleThank you Cumbrian Property's and specially thank you Susan for the huge help, advices and perfect property! Excellent service, friendly and helpful staff, strongly recommend Cumbrian Property! Thank you.
Thank you Marto for your kind review. We have passed your comments onto Susan.
5/5
GoogleCumbrian Properties made finding a lovely rental property so straightforward and Sue was always responsive, helpful and easy to talk to,PositiveResponsiveness, Quality, Professionalism
Thank you for your kind review Ann. We have passed your comments onto Sue!
5/5
GoogleFrom start to finish the girls in the office especially Susan Moses were very helpful, she dealt with all our needs efficiently answered any queries i had, overall experience was very good.
Thank you for your 5* review Pamela!
5/5
GoogleIf you are looking for a property, you should rely on Cumbrian Property Estate Agents. Susan, thank you so much for your hard work, you are a star!
Thank you for your 5* review! We wish you all the best in your new home.
5/5
GoogleVery happy with the service. Cumbrian Properties have been looking after my property for many years now, with minimum fuss.
Thank you for your 5* review!
5/5
GoogleI would like to thank Susan, for all the help finding a new home. You were very thorough, kind and professional. Highly recommended.
Thank you for your 5* review! We hope you are happy in your new home.
5/5
GoogleGreat experience, very happy with service from c/p . From Joe who did the viewing and Adrian who got us the property. Both were fabulous. Now for the move 😁 …
Thank you for taking the time to leave a review Wendy. We have passed your comments on to Joe & Adrian. Best of luck with your move!
5/5
GoogleSusan was always accessible for questions, both on the phone and via email. I can't really fault the service from first property enquiry to picking up the keys.PositiveResponsiveness, Professionalism
Thank you for your 5* review Kate. Great to hear you received such good service from our Susan!
5/5
GoogleExcellent service as usual from Susan on this occasion, but previously also Jodie and the rest of the ladies on the shop floor (including Connor!!) have always been brilliant to deal with. ThanksPositiveQuality
Thank you for your 5* review Richard!
5/5
GoogleAn and myself are very pleased with the professional and prompt service from Sue and Liam. Response was quick, helpful and efficient. Highly recommended. Thanks so much.PositiveProfessionalism
Thank you for your 5* review! We have passed your comments on to Sue and Liam.
5/5
GoogleCumbrian Properties in Carlisle are to be applauded for their professionalism ,expertise ,care and attention given to selling our property.My wife found the help,support,advice and care shown by Ann to be exceptional .We also very much appreciate all the members of the team whom we dealt with ,Liam,Joe and Emma and Kathryn,Many Thanks.
What a great review for Ann and the sales team! Thank you for taking the time to leave a review, it is very much appreciated.
5/5
GoogleWould like to commend the whole team for their friendly and helpful service. Always willing to go the extra mile. Special mention for Maria in maintenance and Susan in Lettings. Keep up the good work.
Thank you for your 5* review Geoff!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle has the most, with 779 reviews rated 4.8 out of 5, followed by Penrith with 212.
Yes. In The Trusted Agent 2026 awards, Carlisle won Platinum.
