Trusted Agent profile
★★★★★
934 reviews across 2 offices and 3 platforms
Cumbrian Properties has two offices, in Carlisle and Penrith. Together they have 934 reviews on three platforms, rated 4.8 out of 5 overall.
787
Reviews on Google
All 2 offices
90
Reviews on Facebook
All 2 offices
57
Reviews on Trustpilot
Business-wide
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Cumbrian Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Cumbrian Properties is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Cumbrian Properties branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in seven years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020. A British Property Awards winner every year since 2020.
2025 3 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 2 Gold The British Property Awards 2024 winners
2023 2 Gold and 1 Bronze The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookSuper amazing trading platform, easy to use and quick withdrawal. I have been using this platform together with the most recommended forex strategy on the internet from Chris Crypto and so far i have no complains,making close to $7000 just with minimum of $500 weekly basis. He is really great, i am thankful and want you all to invest with him tooContact him via WhatsApp:+1(213)568‑6030Email:chrscrypto@gmail.com
4/5
TrustpilotRelocation from Wales
Family member relocating from Wales to Carlisle for the first time. Sarah was extremely helpful in finding a suitable location and properties to view for renting. Sarah and her team were very professional, polite and nothing seemed to be too much trouble. Very grateful for all their help and support.
5/5
TrustpilotExcellent service…
Sarah was so professional and helpful when looking for a property to rent nothing was to much trouble for her. I would recommend Cumbria properties outstanding service
5/5
TrustpilotI needed help finding a new tenant for…
I needed help finding a new tenant for a property. Sarah at Cumbrian Properties made life very easy. A property manager (Dave) helped with getting some damage and repaire work done before the new tenant moved in. All good from my point a view. Regards Mr Robinson
1/5
TrustpilotCharged me £408 to not sell my property
Charged me £408 to not sell my property after having it on the market for 6 months, after I change estate agent I sold with in 1 week. During the process of changing estate agent they tried to tell me it was my fault the property had not sold. There staff are rude and incompetent. Avoid them.
5/5
FacebookMy Whole life has being so meaningful, ever since God brought a live saving human Mrs charlotte wayne to me. I have tried many times, and I fail countless times. The great news is that I never give up. Until I meant charlotte wayne God now brought a great smiles to my life. Minimum Investment of $1000 Target Profit of $13,500 just in a week. She’s ?? legitContact Mrs charlotte wayne on:Gmail.:charlottewayne303@gmail.comWhatsapp: +39 351 0937250
5/5
GoogleSue Moses was great thank you
Thank you for your 5* review.
5/5
GoogleJust in the process of selling our house at the minute , have used Cumbrian properties before so did not hesitate to use them again and I have to say a have no regrets , Ann who is handling our property is absolutely amazing, a calming knowledgeable voice at what can be a very stressful time was just what I needed, she is always available to answer any queries and keeps me well informed with any developments , can highly recommend , thanks Cumbrian properties thank you Ann
Thank you for your 5* review Helen. We have passed your comments on to Ann.
5/5
GoogleFast efficient service,,very informative about costs, mortgages etc. They have sold our home in 1 day. Thanks to Liam, Kathryn, Rebecca, Sarah and Nicola for viewings too.PositiveResponsiveness, Professionalism
Thank you for your 5 * review Esta! We have passed your comments on to all staff involved.
5/5
GoogleExcellent staff. Very helpful. No problems all went very smoothly. Will definitely use again. Sue and Liam helped us tremendously. Many thanks 5 star service.
Thank you An for your kind review. We have passed your comments on to Sue, Liam and the lettings team!
5/5
GoogleWas given notice on my current property and needed a new place quickly. The service provided was professional. Susan Moses who has been dealing with self has been quick to respond, polite and very helpful.PositiveResponsiveness, Professionalism
Thank you for your 5* review Andrew!
5/5
GoogleI recently listed my property with Cumbrian Properties, communication was excellent throughout & couldn't do enough to help us. They found me a buyer within a week of listing. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review!
5/5
GoogleFabulous service from cumbrian properties again ! Thanking Susan Moses in lettings and Maria Beattie in maintenance for all their professional help and advice . Do not hesitate to let your property through cumbrian properties or to rent a property here as this is by far the best letting agent in town . Great Estate agents if you are looking to buy or sell your dream home too ! Would rate higher than 5 stars if it was possible !
Thank you so much for your kind review! It's great to hear such positive feedback. Your comments have been passed on to Susan & Maria.
5/5
GoogleSusan was great from start to finish. Got us into the property much quicker than we could of expected and didn’t mind my coming earlier than expected for the keys. Great professional who did an amazing job for us just when we needed it.PositiveResponsiveness, Professionalism
Thank you for your 5* review Matthew. We hope you are happy in your new home!
5/5
GoogleSusan Moses was great! From setting up viewing to collecting the keys, it was a smooth process. I am glad I used the CP platform to get my first letting in Carlisle. I'll recommend them and Susan to anyone who needs their services. Good job!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a review. We have passed your comments onto Susan.
5/5
GoogleCumbrian Properties managed our move in a professional manner and Sue was always there to advise in a friendly and caring way at every stage. Moving home is never easy and having the admin side of it managed in an effective and dilligent way allowed us to focus on the other bits which made our move straightorward and manageable. Would highly recommend Sue and the team at CP.PositiveProfessionalism
Thank you for your review Stuart. We have passed your comments on to Sue.
5/5
GoogleCouldn't fault the service provided by both Joe Short and Ann Miller. As potential first time buyers they were both extremely helpful and knowledgeable. Considering the turbulent marlet conditions, both were extremely honest and transparent which built an immediate trust between us and the agents. Would recommend to anyone based on our experience so far.
Thank you for your 5* review Ryan. We are delighted to hear that you received such a good service from our Ann & Joe!
5/5
GoogleWe have received excellent service from Cumbrian Properties at all stages of the sale of our flat. Kathryn and Rebecca have been helpful, efficient and professional throughout the process.PositiveResponsiveness, Professionalism
Thank you for your review Greg. We have passed your comments on to Kathryn & Rebecca.
5/5
GoogleA great family run business where customer service is right at the top of the list. Kept us informed throughout the entire selling process. Cumbrian Properties do as they say "love selling houses" Can't thank David and his team enough. They come highly recommended.
Thank you for your 5* review Bob!
5/5
GoogleJodie and the team did an excellent job getting me moved in to my flat and were so helpful in dealing with everything, They were very transparent and kept me updated with all staged of the process. They were also patient with me dealing with things on my end also. I would recommend Cambrian properties to anyone. Thanks again, Gary Blockley at sutton court.
Thank you for your 5* review Gary! Great to hear you have received such a good service from Jodie and the team. All the best in your new home!
5/5
GoogleWe have been very lucky to have had the good fortune of having Cumbria Properties look after us during the sale of our house. All very friendly helpful & made a stressful time calm. A huge thank you to : Kathryn Kelly, Liam Irving who may I add is not only friendly but very professional and great photographer, Gemma Irving, Rebecca Carr & Ann Miller. My son told us how good they were which is why we chose them & now our eldest son too is using them. A great big thank you to allPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review Sarah! Your comments have been passed on to all staff involved in your sale. We wish you all the best in your new home!
5/5
GoogleHaving sold our property and looking for a new home, went to Cumbrian Properties, from the start we found Emma and Rebecca to be professional, helpful and efficient, we are now buying through them. Would recommend dealing with Cumbrian Properties a company that give a Cumbrian welcome 🤗
Thank you for your 5* review Dougie! We have passed your comments onto Emma & Rebecca.
5/5
GoogleWe have used Cumbrian Properties twice before, so had no hesitation about using them a third time to sell our property. We could sit back and everything was organised for us, special thanks to Liam for doing the viewings and Rebecca for keeping us updated and informed.PositiveResponsiveness
Thank you for taking the time to leave a review. We have passed your comments on to Liam & Rebecca.
5/5
GoogleWOW!!!! Absolutely fantastic service from Kathryn throughout our short time having our house on the market, very easy to deal with, polite and had all the answers to any of our questions. Also very smooth process dealing with valuer Jackie, absolutely no pressure from her at all and made us feel relaxed throughout.
Thank you for taking the time to leave a review David. We have passed your comments on to our Kathryn & Jackie.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle has the most, with 779 reviews rated 4.8 out of 5, followed by Penrith with 212.
Yes. In The Trusted Agent 2026 awards, Carlisle won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 15 other industry awards since 2020.
