Trusted Agent profile
★★★★★
934 reviews across 2 offices and 3 platforms
Cumbrian Properties has two offices, in Carlisle and Penrith. Together they have 934 reviews on three platforms, rated 4.8 out of 5 overall.
787
Reviews on Google
All 2 offices
90
Reviews on Facebook
All 2 offices
57
Reviews on Trustpilot
Business-wide
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Cumbrian Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Cumbrian Properties is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Cumbrian Properties branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in seven years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020. A British Property Awards winner every year since 2020.
2025 3 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 2 Gold The British Property Awards 2024 winners
2023 2 Gold and 1 Bronze The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookAll thanks to Mrs Stella Robinson Fx for the wonderful trading and profit increase she has done for me, she help me made a lot of profit in binary and crypto investment with her perfect and expert strategies.. Don't miss out to contact her on Email: stellarobinsonfxtrading6@gmail.com WhatsApp: +19517037360
5/5
FacebookAstounding trading strategy, unique withdrawal, I have been operating on this platform together with the most {recommended} FX and Binary Options trading strategy on the internet from "Mrs, Stella Robinson FX and her team. So far i have no regret or complaints making $6,500-$14,700.00 on a weekly basis respectively, she's incredible and i am pleased i was lucky enough to have met her. Contact her via Email: stellarobinsonfxtrading6@gmail.com or WhatsApp: +1(951)703-7360
5/5
FacebookFinancial Analyst-Benjah RaphaelYou are one in a million, best among many, most trusted , I almost gave up on trading then I met him through a friend, Mr. Benjah Raphael the most trusted trading expert who helped the life of my family and I you can contact him for more information.Whats app: +19783780811Email: benjahraphael293@gmail.com
5/5
FacebookI have to say Mrs Stella Robinson is way above every other crypto and Forex trader. I’ve invested with her and can testify of her aptitude and expertise in trading. Thanks to her for helping me profit more than $10,000 weekly. I couldn't have made it without her effort and guidance. Contact her to help you trade and earn better in the forex market through her Email: stellarobinsonfxtrading6@gmail.com WhatsApp: +1(951)703-7360
5/5
TrustpilotSarah was so professional and helpful…
Sarah was so professional and helpful when looking to purchase a buy to let property, I would recommend Cumbria properties outstanding service
5/5
FacebookSwitched my trading to Mrs.Stella Robinson a few months ago after going through a lot of losses ,I invest with her and let her manage my account. Was so impressed with the service I switched brokers to them. So far I have been earning $6,450 every 7days of investing $500 good and I’m getting used to their platform. Happy to continue trading with Mrs.Stella Robinson, may God continue to bless you ma'am.You can also contact her if interested ,,,,WhatsApp:+1(951)703-7360Email: stellarobinsonfxtrading6@gmail.com
5/5
FacebookGreat service from Ann and the team. Our house was on the market very quickly and sold within in a week. Easy to contact on the phone and updates were regular. Would definitely recommend!
5/5
FacebookA big thank you to Sarah from Cumbrian Properties who helped me with the purchase my first home! Nothing too much bother and finally got me there, thank you again!!🏡😁
5/5
FacebookThank you so much to Rebecca and Kathryn from Cumbrian Properties. You both have been wonderful and massively helped us purchase our first home, Rose Cottage 🏡🎉It’s been a long time coming but so with it. Thank you both!
5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish! Susan made my experience of letting less stressful and very easy and straight forward! I can’t thank them enough.
5/5
Facebook😀Thank you Cumbrian and especially Karen, Louise & Jackie for handling my recent house sale. Prompt, efficient, and good value. Felt in safe hands and genuinely valued as a customer. A definite recommend.
Thank you for sharing!
5/5
TrustpilotProfessional, approachable and detailed local market knowledge
I was given 100% support and help while getting my property ready for rental, they helped me through the mine field which is private letting. Cumbria Properties and in particular Susan Mosses were professional in their speed of response, detail of explanation and thoroughness of securing the right client for us. I found them to be value for money and no request was too much, I am a fussy customer, and the staff were always available to answer my questions. I have used other letting agents previously and cannot fault Cumbria Properties, their local knowledge of the market and vast experience showed in everything they did for me.
5/5
GoogleAfter bad experiences from 2 other agents we couldn't be happier with Cumbrian Properties. They have made everything so easy and have been in touch with us all the way. They make you feel so welcome nothing is to much trouble. Genuinely took an interest in selling our property and advising us on our options. Would 100% recommend. Liam was very professional whe he valued it and I have spoken to a few of the girls in the office Emma, Rebecca and Anne were all amazing. Thank you everyonePositiveResponsiveness, Professionalism
Thank you for taking the time to leave a review Nicola. We have passed your comments on to Liam and the sales team!
5/5
TrustpilotSusan Moses
Susan Moses, provided a very professional, friendly and efficient service and was very accommodating with my busy and everchanging schedule. I would highly recommend Sue in the Carlisle office if you need to move. Thank you.
5/5
TrustpilotProperty Letting
First class service property was let within 10 days Competitive fees Dealt with Susan Moses who always kept me up to date on letting process Martin
5/5
GoogleBuying a property can be a stressful and time consuming experience, however this was made so easy with the help and advice from Ann Miller at Cumbrian Properties. With Ann's diligence we completed the purchase of our property in two weeks!! We also need to give a shout out to staff at the Penrith office who assisted Ann with viewings and paperwork and saved us a lot of unnecessary travelling. Lastly I would like to mention the solicitors, Bannister Bates Property Lawyers in Morecambe, they worked seamlessly with Ann and ourselves to make this happen in such a short space of time. We are absolutely amazed at how easy they made this for us. Thank YouPositiveResponsiveness, Professionalism
Thank you for your kind review Julie! We have passed your comments onto Ann and all involved.
5/5
GooglePurchased property through Carlisle office and would thoroughly recommend Cumbrian Properties. The service was excellent. Liam showed me the property and knew all there was to know about it. Kathryn was incredibly helpful and is clearly an asset to the business.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave a review David. We have passed your comments on to Liam & Kathryn.
5/5
GoogleWe are very please with their service. We have been a tenant for several years. Our move to a new tenancy has been very smooth and speedy and Susan Moses has been most attentive and kept us informed of the progress. Would highly recommend the agents and their professionalism.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave a review Peter. Great to hear you have received such good service!
5/5
GoogleExtremely friendly service, always kept informed through out the entire process of the sale of my house. Ann Miller ensured all documentation was sent to me first without hesitation putting my mind at ease. Liam also was extremely helpful from the start of the process giving great advice and was very efficient in getting my house on the market promptly. Overall I would and have recommended Cumbrian properties to friends and family. I will only use them for future Endeavours.PositiveResponsiveness, Professionalism
Thank you for your 5* review Jonathan! Your comments have been passed onto our Ann & Liam.
5/5
GoogleWe were sale agreed within a couple of days!! Fantastic service from Cumbrian Properties - from the start & throughout the sale process! Very happy with our valuation, advice, details & photos. The sales team kept us up to date with all viewings & feedback. We also received a great service with the solicitors recommended. Quick completion too! Thank you to Liam & all of the sales team!PositiveQuality
Thank you for your 5* review James! We have passed your comments on to Liam and the team.
5/5
GoogleJackie and Louise were fab. Couldn’t have dreamt that it would go so well. Thank you!!PositiveResponsiveness, Quality, Professionalism
1/5
GoogleAS A DISTANCE BUYER On a number of occasions failed to respond to email enquiries. On one specific property, due to poor photos, lack of a floor plan and it being uneconomical for me to visit every potential property, I requested more details (a rough floor plan or extra photos) as the layout was important. They told me they would request a rough plan from the vendor but I subsequently found out they didn't bother. For a couple of viewings with them, I travelled for over 7 hours and 300 miles making it to an appointment on time, one which THEY had specified and then altered, whereas their agent was 15 minutes late. There was an apology but no explanation. When they contacted me to conduct 'feedback' the next day and virtually hung up on me when they realised I was unlikely to buy the ones I had been shown. There was obviously no consideration of them selling to me in the future. Based on my experience as a buyer, I would not consider using them to sell a property as I would not trust that I was receiving all relevant information and that they were portraying it in the best of light.NegativeResponsiveness, Professionalism
5/5
GoogleSo far so good! Jackie valued and photographed the house ready for sale, giving clear, honest and professional insight and efficiency. Karen and her team handled the particulars, viewings and offers with professionalism, enthusiasm and efficiency, getting the sign and online details live within 2 working days. Our property sold today, above asking price and within 20hrs of it going live online! We obviously have to get through the "hard bit" now getting all the paperwork sorted but I trust that Cumbrian Properties will be there to guide and assist as required. Fingers crossed for a successful completion!PositiveResponsiveness, Professionalism
5/5
FacebookI feel very safe again to invest my Bitcoin for I have found a platform that i can trust for the first time in a while. Severally trading with fake platform, I feel so happy and felt i must recommend and share my success story with MRS Morris Bertha the best account manager. As I earn at the comfort of my home of $12,500 at the period of 6days of Mining and trading in my wallet. investing crypto/forex and Bitcoin and these platform has really changed my family status, I truly recommend him to trade for each and every one who have plan to invest in their self and future to earn good profit.... If you are interested reach him and you will testify like others because as for me, I will invest with him forever. You can reach him.Gmail: morrisbertha45@gmail.com WhatsApp+1 (207) 810-8314
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle has the most, with 779 reviews rated 4.8 out of 5, followed by Penrith with 212.
Yes. In The Trusted Agent 2026 awards, Carlisle won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 15 other industry awards since 2020.
