Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotMaria Beattie - Excellent Communication and Reliance
My partner and I have been renting with Cumbrian Properties for nearly two years now, and we have had nothing short of the best experience with them. The property itself has been a dream for us, however this has been in part thanks to the wonderful communication and assistance offered by the agency themselves to resolve any issues instantly, whether they be minor or major concerns.
Recently, our refrigerator suffered a fault due to its age, which put us at a worry over storing/preserving our food. Our lifeline over the majority of our rental period has been Maria Beattie in the Maintenance Department, who has always responded with impressive speed and efficiency, prioritising a resolution to anything which may trouble us with the best results. We had an entirely new refrigerator replaced without hesitation, vastly outshining the previous unit to begin with. Her enthusiasm and eagerness to help us has always impressed, and we owe a great deal of our comfort and overall satisfaction with the property to her.
Milosh · 1 July 2024 · Cumbrian Properties Carlisle
Agent replied · 7 June 2026
Thank you for your lovely review for Maria, we will pass your comments on
★★★★★ 5/5
TrustpilotIt is very easy to see why most Carlisle houses are listed with them
I am such a difficult customer and they saw us through several attempts to buy properties and, of course, the one we bought was through them in the end.
It is very easy to see why most Carlisle houses are listed with them. The listings are clear, always have measurements and almost always a floor plan. We sent my Dad to see the house we ended up buying when another sale fell through, we were that confident we knew the house from their listings.
Excellent. Proper excellent. Thanks guys.
JosieS · 28 June 2024 · Cumbrian Properties Carlisle
Agent replied · 7 June 2026
Thank you for the 5 star review
★★★★★ 5/5
GoogleRecently purchased a property through Cumbrian Properties. Sarah was very respondent and helped me with all my queries. They also went above and beyond to accommodate viewings for me in my busy schedule.
Joel · 27 June 2024 · Cumbrian Properties Carlisle
Agent replied · 26 August 2024
Hi Joel, Thank you for the review.
★★★★★ 5/5
GoogleI have recently found a rental property through Cumbrian Properties and spoke with Sue at the Carlisle office. Throughout the whole application, Sue always kept me up to date with the process and would respond very quickly to any queries. There was an issue with the flat I was due to move in to and she was incredibly helpful, managing to sort out an alternative within a few hours which I am very grateful for.
Moving can be stressful, so it makes such a difference to speak with someone who is efficient, friendly and very welcoming.
Amy · 27 June 2024 · Cumbrian Properties Carlisle
Agent replied · 26 August 2024
Hi Amy, Thank you so much for the lovely review. Pleased we were able to help you find the perfect property. Enjoy.
★★★★★ 5/5
TrustpilotExcellent service from Sarah and the…
Excellent service from Sarah and the team. All very polite, efficient and professional.
CLARE · 6 June 2024 · Cumbrian Properties Carlisle
★★★★★ 5/5
FacebookExcellent service from Sarah and the team at Cumbrian Properties. We have just had an offer accepted on a lovely house. Thank you for the rapid and professional service.
Louise · 6 June 2024 · Cumbrian Properties Carlisle
★★★★★ 5/5
TrustpilotFantastic rental team very helpful. Thank you to Sue & the whole rental…
Thank you to Sue & the whole rental team. She arranged viewings, kept us updated throughout & found us a tenant very quickly. All of the team that we spoke to were very helpful, thanks again
S.E · 3 June 2024 · Cumbrian Properties Carlisle
Agent replied · 10 June 2024
Thank you for your 5 star review
★★★★★ 5/5
GoogleSuperb service. Sue went above and beyond to support us searching for a rental property.
Paul · 2 June 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Paul, Thank you for the five star review. Pleasure in helping your Daughter Charlotte find a rental property.
★★★★★ 5/5
GoogleExcellent service especially from Maria Renucci. My rental property was passed over to Cumbrian Properties whilst I was in the process of selling it. Maria has been extremely helpful and attentive throughout. Great service from them.
Chris · 2 June 2024 · Cumbrian Properties Carlisle
Agent replied · 9 June 2024
Hi Chris, Thank you for the five star review. We will pass your comments onto Maria.
★★★★★ 5/5
GoogleAfter viewing a property with the landlady, Sue from Cumbrian properties called to explain the process of applying. During the application process Sue has kept me updated with my application and moving in date. Very friendly and would highly recommend as it’s all been a seamless process. Thanks. Mike
Michael · 2 June 2024 · Cumbrian Properties Carlisle
Agent replied · 9 June 2024
Hi Mike, Thank you for the review for Sue. We hope you will be very happy in your new property.
★★★★★ 4/5
TrustpilotSold and bought through Cumbrian…
Sold and bought through Cumbrian Properties. All the staff were extremely helpful, Jodie from initial valuation and Sarah was a star throughout our whole buying and selling process, made everything an ease for us.
Sophie · 31 May 2024 · Cumbrian Properties Carlisle
Agent replied · 7 June 2026
Thank you for your lovely review
★★★★★ 5/5
GoogleFabulous experience from start to finish - Jodie and Sarah were so good, everything was processed uber quickly and Sarah couldn't do enough to help. Easy streamlined process, will 100% use them again! Thank you for all of your help.
Jasmine · 26 May 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Jasmine,
Thank you for the review. We will pass your comments onto the ladies in sales.
★★★★★ 5/5
GoogleSusan was extremely helpful and provided all the help and information we could ask for! Highly recommend:)
Jenna · 19 May 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Jenna, Thank you so much for the Five star review.
★★★★★ 5/5
GoogleVery impressed with the service from Jodie, Sarah and Julie. Special thanks to Sarah who has navigated us through the sale of our house.
Chris · 19 May 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Chris, Nice to hear that you are happy with the service Cumbrian Properties provided. We will pass your comments onto the ladies in the sales department.
★★★★★ 5/5
GoogleBrilliant service by Sue.
James · 10 May 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi James, thank you for the five star review.
★★★★★ 5/5
GoogleA MASSIVE thank you to Sue who has dealt with the application and letting process of the property I am now renting! She has went above and beyond to make this happen. She is an asset to Cumbrian Properties! Very professional and helpful. She kept me informed throughout the whole process! THANK YOU!
Emma · 10 May 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Emma, Thank you so much for the lovely review. We hope you will be very happy in your new property.
★★★★★ 5/5
TrustpilotExcellent Service, would recommend.
Our property was put on sale within 2 days of Rob coming to view and value it, Sarah kept us informed of viewings and offers and we had a sale agreed within 2 weeks
Sylvia · 9 May 2024 · Cumbrian Properties Carlisle
Agent replied · 7 June 2026
Thank you for your review :)
★★★★★ 1/5
GoogleEVERY ad says No Pets! Seriously, people! I bet all of you have pets in your cosy homes, but God forbid to allow us plebs to enjoy them too! Shame on you!
Anonymous · 10 April 2024 · Cumbrian Properties Carlisle
★★★★★ 5/5
GoogleCumbrian Properties have recently managed the letting of a property for me and the service has been excellent especially Sue who is extremely knowledgeable, efficient and very communicative.
Graeme · 10 April 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Graeme, Thank you for the five star review. Will pass your comments onto Sue.
★★★★★ 5/5
GoogleSue has been dealing with our application for a property, it has been handled professionally and we are pleased with the service which has been provided. Thank you Cumbrian Properties for your support.
Robbyn · 10 April 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Robbyn, Thank you for the five star review. Pleased to know that you are happy with the service provided.
★★★★★ 5/5
GoogleA big thanks to Susan who went above and beyond for me during both the viewing and application process of my new rental. Communication was also excellent and I felt informed throughout. Highly recommend!
Shona · 10 April 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Shona, Thank you for the five star review. Hope you have settled into your new property and new job.
★★★★★ 5/5
GoogleCan't thank you enough, Charlotte, Rene, Julie, Sarah, Alex and all at Cumbrian. It's obvious why most of the properties in Carlisle are on with you. Really good listings and so helpful. You've made house-hunting from 200 miles away so much easier than it might have been. Thank you!
DA · 10 April 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Da Hu, Thank you for the review, i will pass your comments onto the girls in Sales.
★★★★★ 5/5
GoogleCharlotte McGough was acting for the seller of the property we purchased. We had a few small issues and questions before and after our purchase went through. We didn’t really want to bother the sellers after the purchase so I went into the Carlisle office not necessarily expecting answers. each time I went in Charlotte was very helpful and understanding even though neither she nor the sellers were under any obligation to help. I visited about 3 times and each time she either approached and spoke to the sellers or left specific concise messages and we always had our queries answered from her with a smile and a friendly manner that left me feeling nothing was too much trouble and she was always happy to help.
Conor · 10 April 2024 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Conor, Thank you so much the lovely review. We will pass your comments on to Charlotte.
★★★★★ 5/5
GoogleAmazing service, we were trying to rent a flat with a bunch of agencies and Cumbrian Properties was definitely the best and the most straight forward. Everytime we have been in the office everyone was very friendly and receptive, we dealt with Sue and Sarah during the whole process and they were great, very informative and professional. 5 Stars.
Filipe · 10 April 2024 · Cumbrian Properties Carlisle
Agent replied · 9 June 2024
Hi Filipe,
Thank you so much for the five star review. We hope you enjoy your new rental property.
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