Trusted Agent profile

Croudace Homes estate agents in Hertford, Braintree and Tenterden

4.5

★★★★★ Excellent

518 reviews across 3 offices and 2 platforms

Croudace Homes has three offices, in Hertford, Braintree and Tenterden. Together they have 518 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.0 / 5

8

Reviews on Google

All 3 offices

Trustpilot logo

510

Reviews on Trustpilot

Business-wide

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Our offices

Croudace Homes's three offices, most reviewed first. Each has its own page.

Latest reviews from every Croudace Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Above and Beyond: Caroline & Abbie’s Outstanding Guidance

From the very beginning of our home‑buying journey, Caroline and Abbie have been nothing short of exceptional. Their support has been truly above and beyond, available seven days a week, always ready to answer questions, and consistently guiding us with clarity and patience through every step of the process.

Stefano · 15 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're so happy to hear about your positive home-buying experience. It's wonderful that the team's dedication and support made the process smooth and enjoyable for you. We appreciate your kind words and are grateful for your feedback.

5/5

Trustpilot

Arron did an amazing job with our post…

Arron did an amazing job with our post snagging works. Really satisfied.

MR · 13 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that you're satisfied with the post snagging works. It's great to know that you had an amazing experience. Thank you!

5/5

Trustpilot

A job well done

Nothing but praise for Steve, he is always on time, goes above and beyond to fix snags within our home.

Zo · 12 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that you had such a positive experience! It's wonderful to know that our team member's punctuality and dedication were helpful in resolving your home issues. Thanks for your feedback.

5/5

Trustpilot

Outstanding service from Croudace Homes Limited.

We viewed a number of properties at Weavers Gate over the period of a week and decided to make an offer on one. The quality of the build is excellent and the development is well thought out.

Jonathan · 11 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that you found the property and development quality excellent. We appreciate your positive comments about our team member's helpfulness, patience, and informative approach during your decision-making process. Thank you for recommending us!

5/5

Trustpilot

Outstanding people & specification - Thank you

I moved in a week ago to a new property at Hermitage Park. From the start I had been incredibly impressed with both the people and the specification for Croudace properties. The Sales team, Sue and Marta, were thorough in understanding my needs, showed me all possible options even though it was ‘on-site’ and were remarkably patient and helpful.

Catherine · 8 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're delighted you're impressed with our property and team! It's great to know the specification met your needs and that the team's care was appreciated. Thank you for sharing your positive experience.

5/5

Trustpilot

It was a very smooth and pleasant…

It was a very smooth and pleasant experience .A very special thank you to Caroline Rooney (Sales consultant)who has been so helpful throughout the process of the purchase of our property and moving in .We are incredibly grateful for everything.

Dr · 6 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that your property purchase and move-in went smoothly. We appreciate your kind words and are grateful for your recognition of the support provided during this process.

5/5

Trustpilot

So friendly and helpful!

We have recently moved into our home, and from top to bottom has been done to a very high standard! They are so friendly, helpfull and approachable. We could not thank Adrian, florin, and julian enough, they made a stressfull time moving so much easier and alot less stress! Considering it is still a building site around us it is always clean and tidy!! I highly recommend these 100%

Jordan · 6 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that your new home meets a very high standard! It's great to know our team made your move easier during a stressful time, and that we maintain a clean environment. We appreciate your high recommendation and thank you for your feedback!

5/5

Trustpilot

Great customer care during snagging…

Great customer care during snagging / after sales period from Tudor. Very polite, on time, and efficient. Almost two years in and all our requests have been actioned. Michelle also coordinates well. Thank you

MariaG · 4 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that you've had great customer care during the snagging and after-sales period. It's great to know that our team was polite, on time, and efficient, and that all your requests have been actioned. Thank you.

5/5

Trustpilot

professional, polite and helpful

It’s been a real pleasure dealing with the staff at croudace homes. Particularly Julian, Florin and Adrian.

Daniel · 2 March 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that you had a positive experience with our team and appreciate their helpfulness, the site's cleanliness, and the quality of workmanship. We're glad you're delighted with your new home and feel part of the community. Thank you for your kind words!

5/5

Trustpilot

Thanks Aaron, Christian and Tudor ⭐⭐⭐⭐⭐

As we’re coming to the end of our warranty with Croudace Homes, we recently reported a few snagging issues that needed attention. We had three lovely gentlemen, Aaron, Christian and Tudor, visit us at our home in the Didcot area, and we couldn’t be more pleased with the service we received.

Ms · 26 February 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that you had such a positive experience with our team resolving the snagging issues at your home. It's great to know that their professionalism and thoroughness were appreciated, and that you're pleased with the high standard of work. Thank you for your feedback!

5/5

Trustpilot

The Croudace Site Managers are brilliant!

We recently purchased a new build property built Croudace and the build quality is exceptional. Our previous property was a new build by another developer and the finishing was terrible compared to our new home. Since we’ve moved in, the team that are currently still on site have been extremely helpful.

Alex · 26 February 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We're happy to hear that you're pleased with the quality of your new home! It's great to know the team has been so helpful during your move. Thank you for recommending our properties!

5/5

Trustpilot

Great team

Our experience with Croudace Home has been excellent from the very beginning. Lyn was our sales consultant who was very friendly and welcoming. Alice is our customer care co-ordinator who responds promptly to all of our inquiries and Alin our handyman who is very professional, always on time, very tidy and always seems to have solution for any issues.

Vanda · 21 February 2026 · Croudace Homes Hertford

5/5

Trustpilot

We moved into our lovely new home on…

We moved into our lovely new home on Hermitage park two weeks ago!

Mrs · 19 February 2026 · Croudace Homes Hertford

Agent replied · 23 February 2026

We're happy to hear that you're enjoying your new home! It's great to know the team's dedication to craftsmanship and site presentation impressed you. We appreciate your positive feedback regarding the team's promptness, communication, and helpfulness during your move. Thank you!

5/5

Trustpilot

Rain proofing outside door.

The outside door to the utility room was letting rain in. CCO Alin did an excellent job on the door to make sure all rainwater was kept out. He also made it easier to lock and unlock the door.

Richard · 18 February 2026 · Croudace Homes Hertford

Agent replied · 23 February 2026

We're happy to hear that the door to the utility room is now secure from rainwater. We appreciate your positive feedback regarding the improved functionality of the door's locking mechanism. Thank you for sharing your experience.

5/5

Trustpilot

Good pre and post completion support

The support from the site manager Matt and the sale consultant Laurie is excellent

James · 13 February 2026 · Croudace Homes Braintree

Agent replied · 23 February 2026

We're happy to hear that you had an excellent experience with our team members. We appreciate you taking the time to share your positive feedback!

5/5

Trustpilot

Issues resolved satisfactorily

We have had a couple of issues with few doors at our just over a year old new built. When reported, a handyman was sent although it took few months as they were all busy. Arron came in and promptly addressed the issues and went above & beyond to fix them. He didn’t complete the job in haste but did it to perfection and full satisfaction. He not only fixed the issues that were reported but also checked other doors and sorted them out. Thank you very much! Kindness and consideration still persist in the world.

Jasleen · 13 February 2026 · Croudace Homes Hertford

Agent replied · 23 February 2026

We appreciate you sharing your experience. We are happy to hear that the handyman addressed the door issues to your satisfaction and went above and beyond in his service. It's great to know his thoroughness and consideration were helpful. Thank you!

5/5

Trustpilot

A great company to work with

A great company to work with, it’s unusual to see this level of quality and integrity in the house building sector.

Alison · 13 February 2026 · Croudace Homes Braintree

Agent replied · 23 February 2026

We appreciate you sharing your positive experience! It means a lot to us that you recognize our commitment to quality and integrity in home building.

5/5

Trustpilot

Very Helpful Abbie at Theale

Our experience with Abbie looking at available and upcoming homes in Theale was easy, pleasant, and informative. Abbie was focused on progressing our interest quickly and answering all of our detailed questions. Although we did not proceed with one of these homes we would recommend Abbie highly.

Will · 11 February 2026 · Croudace Homes Hertford

Agent replied · 23 February 2026

We're glad your experience exploring homes in Theale was easy and informative. We appreciate that our focus on your interests and questions was helpful. Thank you for recommending us!

5/5

Trustpilot

Fixing faulty door handle

We moved into one of the croudace's new homes 8 months ago. Our bedroom door lock was jammed and couldn't get into the room. Aaron arrived at our place as soon as he was called and fixed the issue for us.

Anjana · 11 February 2026 · Croudace Homes Hertford

Agent replied · 23 February 2026

We're happy to hear that the issue with your bedroom door lock was resolved quickly. We appreciate you bringing this to our attention and thank you for your positive feedback.

5/5

Trustpilot

We have recently moved into our…

We have recently moved into our beautiful home , the finish on the house is such high standard it’s just beautiful.

Louise · 10 February 2026 · Croudace Homes Braintree

Agent replied · 23 February 2026

We're happy to hear that you're enjoying your beautiful new home! It's great to know the team provided a stress-free experience with excellent communication and prompt issue resolution. We appreciate your 5-star rating and are grateful for your feedback.

5/5

Trustpilot

Great place to work!

I joined Croudace Homes three months ago as an employee and am very happy with my experience so far. The company is extremely friendly and welcoming, and there is a genuine sense of inclusion & friendliness across the whole business. Although I’m based at the Caterham HQ office, however this positive culture is clearly felt across all regions and sites.

Stephanie · 21 January 2026 · Croudace Homes Braintree

Agent replied · 25 January 2026

We're happy to hear that you're having a positive experience! It's great to know you feel welcomed and included. We appreciate your feedback regarding the supportive atmosphere and pleasant work environment. Thank you for recommending us!

5/5

Trustpilot

Thank you Steve & Sarah - Warwick Place

We met Steve and Sarah six months ago when we first noticed the new development. Although the homes we were interested in weren’t due to be ready for another six months, they have both been absolutely incredible from the very beginning. They provided us with a wealth of information to help us prepare and carry out our research into the development.

Sawan · 19 January 2026 · Croudace Homes Braintree

Agent replied · 25 January 2026

We're happy to hear that you had such a positive experience. It's great to know the team made you feel confident and excited about your purchase. We truly appreciate you taking the time to share your kind words and support. We will pass this onto Steve and Sarah.

5/5

Trustpilot

We’ve just moved into our new home with…

We’ve just moved into our new home with Warwick Homes in Cheshunt and the experience has been excellent. The whole team has been incredibly supportive, friendly, and professional throughout the process.

Orham · 7 January 2026 · Croudace Homes Braintree

Agent replied · 25 January 2026

We're happy to hear that your experience was excellent! We appreciate your kind words regarding our team's support and professionalism during your move to Warwick Place, Cheshunt. It's great to know that everything went smoothly. Thank you for recommending Croudace Homes.

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Questions about Croudace Homes

Which Croudace Homes office has the most reviews?

Hertford has the most, with 495 reviews rated 4.5 out of 5, followed by Braintree with 478.

Where are the Croudace Homes offices?

The three Croudace Homes offices, by town:

  • Braintree: Silk Row, Pod?????s Brook Road, Braintree, CM7 2DQ
  • Hertford: Blakemore Manor, Thieves Lane, Hertford, SG14 2FZ
  • Tenterden: Ashford Road, St. Michaels, Tenterden, TN30 6QA

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