Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAmazing support!
We had a fantastic experience working with Croudace on the breckfoundation.org website. George was incredibly knowledgeable and helpful throughout the process. He didn't just follow a brief; he actively collaborated with us, bringing his own creative vision and insights to the table, which truly shaped some of our best-looking pages. Everyone we interacted with on the Croudace team was lovely and supportive. The Breck Foundation would be delighted to work with them again on future initiatives.
Sabrina · 19 May 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
Thank you so much Sabrina and Erica, for your kind words and for giving us the opportunity to support the Breck Foundation on such an important project. It was a real pleasure working with you both. We’re especially pleased to hear your feedback about George, we’ll be sure to pass on your lovely comments to him. The new website is looking brilliant, and we’re particularly glad to see the improved accessibility, making it easier for both young people and carers to navigate and access the information they need. We thoroughly enjoyed collaborating with you and would absolutely welcome the opportunity to work together again in the future.
★★★★★ 5/5
TrustpilotGreat place to work!
I'm so happy to be working back at Croudace - a great business, very well managed, and full of lovely people. I would highly recommend Croudace as an employer, whether you're an individual looking for a new role or a contractor.
Matt · 13 May 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy you're having a great experience and appreciate your positive feedback. It's wonderful to hear you find our workplace well-managed with lovely people.
★★★★★ 1/5
TrustpilotUnfair treatment.
We just bought the house a year ago and the garden was infestated with leatherjackets and all the grass died. neighbours garden where also infestated and luckily their garden was resurfaced by croudace and ours where declined. Already reported but no proper investigation has been done and was automatically refused to resurfaced.
Customer · 13 May 2026 · Croudace Homes Braintree
Agent replied · 7 June 2026
We are sorry to read that you remain dissatisfied with the condition of your garden and the outcome of your previous enquiry. We appreciate how disappointing this must be, particularly after only being in your home for a year.
As we are unable to discuss specific plot details publicly, we would welcome the opportunity to review the matter further with you directly. Please could you contact us via email (feedback@croudace.co.uk) with your plot details and contact information so that we can arrange for the concerns raised to be looked into by the relevant team.
With thanks
★★★★★ 5/5
TrustpilotTop-Quality Snag Repairs in a New Build Property
I recently requested Croudace customer services to take care of several snags in my new build property, and I couldn’t be more satisfied with how the issues were fixed by Lukasz who attended the call.
Vandana · 12 May 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that the snagging issues in your new build property were resolved to your satisfaction. We appreciate you highlighting the high standard of work, attention to detail, and clear communication provided during the repairs. Thank you for your positive feedback.
★★★★★ 5/5
TrustpilotCustomer service
I just had Tudor taking care of the cracks after 1 year since move in. He's very kind and professional. He's not only fix the cracks but also left the working area very clean like nothing happened. I'm very happy with Tudor's work and also how Croudace handles the customer service.
Luchao · 7 May 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that the work done to address the cracks met your expectations. It's great to know that you are pleased with the service and how we handle customer interactions. Thank you for your feedback.
★★★★★ 5/5
TrustpilotWonderful company
A team from Croudace Homes gave up their time to volunteer for our charity Goods for Good. The wonderful volunteers worked so hard to sort, pack and label our donated goods and we are very grateful for their time. We very much look forward to welcoming you again.
Claire · 7 May 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're so happy the team could assist Goods for Good! It's wonderful to hear that our volunteers' efforts in sorting, packing, and labeling were helpful. We appreciate your kind words and look forward to future opportunities.
★★★★★ 5/5
TrustpilotI had a very positive experience… purchased property from Croudace Homes Limited and their representative Ms Claire Wood
I had a very positive experience dealing with Claire Wood during our property search in Barming, Maidstone.
Amirabbas · 3 May 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that the property search was a positive experience. It's great to know that the guidance, communication, and proactive approach were helpful, especially during negotiations. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotSnagging list
Arron from Croudace has been to my house on a couple of occasions to fix a couple of minor things and to complete my snagging list on my new build house, He has gone above and beyond on all occasions, he has been extremely respectful of my house and has done a fantastic job on a range of jobs, anyone who has Arron attend will receive a top rate job. On one occasion Arron had another Croudace member of staff attend with him and again I cannot fault the level of service and workmanship I received. Fantastic service, top quality workmanship and very friendly guys. Thank you Croudace for a great service.
Ms · 29 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We appreciate your positive feedback regarding the snagging work. We are happy to hear that you received fantastic service and top-quality workmanship. It is great to know our team was respectful and helpful. Thank you!
★★★★★ 5/5
TrustpilotThanks, Aaron!
A huge thank you to Aaron for his consistently excellent service as we settle into our new home.
Renan · 27 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We appreciate you taking the time to share your positive experience. We are so glad to hear that you are settling into your new home!
★★★★★ 5/5
TrustpilotWe had Richard
We had Richard, Michael, Nicky, attend a volunteering day.
Demi · 21 April 2026 · Croudace Homes Braintree
Agent replied · 7 June 2026
Thank you for your kind feedback and for welcoming our team.
We’re delighted Richard, Michael and Nicky made a positive contribution and approached the day with such enthusiasm. It’s great to hear they’d be welcomed back, we’d be more than happy to support again in the future.
Thank you for the opportunity and the important work you do.
★★★★★ 5/5
TrustpilotSpoke to Fiona on reception who was…
Spoke to Fiona on reception who was very helpful and a pleasure to speak with.
Sarah · 16 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that you found our service helpful and pleasant. Thank you for your positive feedback; it means a lot to us.
★★★★★ 5/5
TrustpilotVolunteers at Elizabeth Court Care Home
Last week we had 10 volunteers from Croudace come to our care home for 3 days.
Suzanne · 16 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're so happy to hear that the volunteers' visit had such a positive impact! It's wonderful to know that residents enjoyed the activities and companionship. We appreciate your kind words and are grateful for the opportunity to contribute to the residents' well-being. Thank you for sharing this lovely feedback.
★★★★★ 5/5
TrustpilotOn site support!!
There were few issues with the house, but the team is attentive and the onsite engineer Alin is excellent at his job. Very quick and quality work in all items. Thank you!!
Kıvanç · 14 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that our team was attentive and that the engineer delivered quick, quality work. Thank you for your positive feedback; we appreciate it!
★★★★★ 5/5
TrustpilotTransforming Spaces, Changing Lives
Step by Step is a local youth homelessness charity supporting young people aged 11, 25 who are facing homelessness. We’re incredibly grateful to Croudace Homes for their ongoing support of our work.
Step · 13 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
Thank you so much for your kind words. It was a real pleasure for the team to support Step by Step and be part of such a meaningful project. We’re delighted to hear the transformed space is making a positive difference, creating a warm and welcoming environment for the young people you support.
★★★★★ 5/5
TrustpilotThe staff were amazing very welcoming…
The staff were amazing very welcoming and accommodating, the houses are spectacular and very well thought out.
Jack · 12 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're glad you enjoyed your experience. It's wonderful to hear that our staff made you feel welcome and that you appreciated the houses. Thanks!
★★★★★ 5/5
TrustpilotSuzie was very welcoming and…
Suzie was very welcoming and informative, always on hand to answer any questions
Katie · 12 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that our team member was welcoming and informative! We appreciate you taking the time to leave your feedback.
★★★★★ 5/5
TrustpilotHermitage Park
We moved in last week to Hermitage Park, we would like to thank all the sales staff @croudacehomes Suzie, Sue, Marta and everyone else for getting us over the line and their continued support and help.
Jim · 9 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that you're settling in well to your new home! Thank you for your kind words and for recognizing our team's dedication to supporting you.
★★★★★ 5/5
TrustpilotThank you Suzie, Sue, Marta and Claire
My partner and I recently bought our first home together and we are absolutely thrilled with it. The girls from the sales office were so kind, helpful and invested in our purchase journey so a huge thank you to Suzie, Sue, Marta and Claire in the Aylesford office, such a wonderful team and they made us feel really at ease during such a stressful time!
Morgan · 7 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We are so happy to hear about your positive experience purchasing your first home! It's wonderful that the team made you feel at ease during such a significant time. Thank you for your kind words.
★★★★★ 1/5
TrustpilotPriced Beyond the Stratosphere, Deluded Beyond Belief
White Stork Vale Downsview Avenue
Callum · 2 April 2026 · Croudace Homes Tenterden
★★★★★ 5/5
TrustpilotAndy at the Brooks development came out…
Andy at the Brooks development came out to fix a few defects we had at the house, his work was nothing short of exceptional. He really went above and beyond making sure everything was rectified to the highest standards. He even saw some minor defects that we didn’t notice and rectified them whilst he was here. Thank you for all of your hard work today, we can’t see a huge difference already.
Tonya · 2 April 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that the work completed at your house was exceptional. It's great to know that the defects were rectified to the highest standards and that you're already seeing a huge difference. Thank you for your positive feedback!
★★★★★ 5/5
TrustpilotWalked around codicote development
Walked around codicote development, houses looked amazing will be visiting the sales soon
Katie · 25 March 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that you found the houses amazing during your walk around the development! We appreciate your interest and look forward to your visit to the sales office.
★★★★★ 5/5
TrustpilotFiona
Fiona, the lady on reception was very helpful with assisting me. She was very kind and professional, she went above and beyond to find certain bits of information for me!
Lilly · 24 March 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received; it's great to know the support was helpful and professional. Thank you for your feedback.
★★★★★ 5/5
TrustpilotTudor came over for some snagging work…
Tudor came over for some snagging work and did a great job.
Ryan · 23 March 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We're happy to hear that the snagging work was completed to your satisfaction. Thank you for sharing your positive experience with us.
★★★★★ 5/5
TrustpilotBest Pre Sales Guidance - Charlotte Theobald
I haven’t purchased a property from this developer yet, and I may or may not in the future. However, I wanted to share my experience regarding something equally important.
Hakan · 19 March 2026 · Croudace Homes Tenterden
Agent replied · 3 June 2026
We appreciate you sharing your experience. It's great to hear that you found our sales consultant to be so helpful and knowledgeable. We value consultants who can guide potential buyers effectively. We're pleased that their expertise stood out to you during your visit. Thanks for your feedback.
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