Trusted Agent profile

Croudace Homes estate agents in Hertford, Braintree and Tenterden

4.5

★★★★★ Excellent

518 reviews across 3 offices and 2 platforms

Croudace Homes has three offices, in Hertford, Braintree and Tenterden. Together they have 518 reviews on two platforms, rated 4.5 out of 5 overall.

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4.0 / 5

8

Reviews on Google

All 3 offices

Trustpilot logo

510

Reviews on Trustpilot

Business-wide

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Our offices

Croudace Homes's three offices, most reviewed first. Each has its own page.

Latest reviews from every Croudace Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Vyne Park

Charlotte and Steph have been incredibly helpful throughout the whole buying and aftercare processes. We’re really pleased with the house, aside from the expected small snagging issues which Croudace put right quickly, no issues whatsoever! Highly recommend!

Sam · 10 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with us, particularly regarding the support you received throughout your buying journey. It's wonderful to know you're happy with your new home and that any initial issues were resolved promptly. Thank you for your kind words!

5/5

Trustpilot

Excellent advice and care at Vyne Park

Charlotte and Steph at Vyne Park are the perfect mix of the personal and the professional, answering our many questions quickly and efficiently. They have gone above and beyond and this has made the experience of buying our new home much less stressful and more exciting.

Zoe · 10 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We're so glad to hear our team made your home-buying experience smoother and more exciting. Your kind words truly mean a lot to us.

5/5

Trustpilot

Alin - aftercare visit

This review is solely for a visit from one of the aftercare team: we moved into a property 18 months ago and had a few bits of snagging - nothing drastic but all needed sorting. Alin was brilliant all the way through the process and remained friendly and professional. He was minimally intrusive, really kind and a pleasure to interact with. He was also interesting to talk to and tolerated our 12 week old puppy bouncing around. Alin was brilliant and his work is to a very high standard - thank you.

Robyn · 9 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with our aftercare team member. It's wonderful to know that we provided professional and friendly service, and that the work was completed to a high standard. We appreciate you taking the time to share your kind feedback.

5/5

Trustpilot

Chuckle brothers - 2 rays of sunshine

Gary and Kevin from customer care sorted my snagging list today and I could not praise this pair more! They are professional, courteous, speedy whilst maintaining great results and are able to have a good laugh with you whilst doing their work. Nothing is too much trouble for them, they cracked on getting the job done and I’m very happy with the result. Thank you 😊

Emma · 5 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so happy to hear about your positive experience with our team! It's wonderful to know that our colleagues provided such professional, courteous, and efficient service. We appreciate your kind words.

5/5

Trustpilot

Alin provided a great service

Alin provided a great service. Work efficiently done to high quality and always with a smile.

Grant · 4 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We're so glad to hear about the excellent service received. We appreciate you sharing your positive experience with us.

5/5

Trustpilot

We went to see the show homes in…

We went to see the show homes in Codicote with our daughter as she is looking to buy her first home. I want to say a huge thank you to the sales lady Nicky who was very friendly to us all and gave us plenty of her time discussing the homes and the differences they have to offer. Buying a home is very daunting almost all of the time but more for when you are a first time buyer, the experience can be very overwhelming. But Nicky was professional in many ways, calm, listened to her needs in a home, patient with us parents who only want the best for our children. She also knows a lot about the homes and very knowledgeable on the differences and she also explained about the after care and warranties but we was most impressed by her knowing the history of Croudace. We do not know much about new build and buying one and she answered all of our questions. Even repeated a few times with us pesky parents asking the same questions. Thank you Nicky for making our first ever experience of new homes enjoyable and for all the information you provided us, we have plenty to discuss with our daughter in helping finding her first home. We never felt pressured to buy one there and then. We are hoping to come back soon once our daughter has spoken to mortgage advisor to figure out the numbers.

Steph · 3 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience visiting our show homes in Codicote with your daughter. It's wonderful to know that our sales team was able to make such an important and often overwhelming process feel enjoyable and informative for a first-time buyer and her supportive parents. We understand that purchasing a new home, especially for the first time, can bring many questions, and we are glad that our team member provided the patience, knowledge, and professionalism you deserved. We appreciate you highlighting the detailed explanations regarding the homes, aftercare, warranties, and even the history of our company. We look forward to welcoming you and your daughter back soon as you continue on this exciting journey.

5/5

Trustpilot

I was driving past the site in Codicote…

I was driving past the site in Codicote on Friday as I do every week but on that day I decided to drive in and around. On my way out I saw a lady who was watering the lovely young trees at the front and stopped to talk to her. She was very friendly and invited me to come and look round the show homes, I always thought through past experiences that we had to book an appointment, but the lady openly offered to show me round. With other developers I was told off for not booking an appointment. I was in a bit of a rush but I told her I will come when I am next available and she said I will always be welcome to come in anytime. It blew me away with friendliness. The site in Codicote looks so lovely with all the openness, plenty parking and does not feel like you are on top of one another. I will be popping back at some point soon, but I wanted to leave this review to thank the lady for being so friendly and to say what a great job keeping the landscaping alive in this heat.

Amy · 3 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience at our Codicote site! It's wonderful to know that our team's friendliness and the welcoming atmosphere made such a strong impression. We truly appreciate your kind words about the landscaping and the openness of the site. We look forward to welcoming you back soon.

5/5

Trustpilot

Steve Goodchild at Warwick Place was a…

Steve Goodchild at Warwick Place was a great help to me in the marketing suite. It was much appreciated

Jamie · 1 August 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We're so glad to hear that our team member provided such helpful assistance. We appreciate your kind words.

5/5

Trustpilot

House buying is an emotional…

House buying is an emotional transaction and often decided within the first few seconds! When I first went into the sale office at the Croudace’s office in Codicote, it was very thing we experience, lovely and friendly sales team member, Nikki, was my first point of contact, she took me around the show home. And the house was sold. Everything was explained and there was genuine pride in showing the nicely finished house. And it helped massively that there wasn’t any ‘sale’ pressure which made me feel very comfortable. Lilli came on board later on but both of them were very helpful, informative and considerate through out the process. Our chain, at one point, was little(!!!) complicated and both of them worked hard to make it happen. We have been in our new home for three months now. This was not an easy move as we were our previous home for last 25 years. But we are very happy in our new home. The home is nicely finished, the flow works brilliantly, and it's in a nice neighbourhood in pretty village. There has been some small snags list, naturally, but the team has been excellent. Richard, who has been in to sort them out, is brilliant. Nothing is too much trouble. We have been given a point of email contact, I have to thank them too. There is always a prompt reply and arrangement to sort any problems out. The site is still being built, but there has been no problem in fact it's been a positive asset as the team has been very helpful and them being on site is that, you can ask for any help and it’s there. I recommend Croudace Homes.

Kramer · 23 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to read your wonderful feedback regarding your experience with us, especially as moving after 25 years can be a significant life event. It is fantastic to know that our team provided such a positive and comfortable journey, from your initial visit to settling into your new home. We are particularly glad that the absence of sales pressure and the genuine pride in our homes resonated with you. We are also delighted that our team was able to navigate the complexities of your chain and that you are now happy in your new home. We appreciate your kind words about the quality of the finish and the helpfulness of our aftercare team in addressing any snags. Your recommendation means a great deal to us.

5/5

Trustpilot

Ochre Meadows, Theale

From start to (a bit of a stressful) finish, Croudace has been excellent. We moved into our beautiful new home in Ochre Meadows 4 weeks ago and cannot thank the people at Croudace enough for their help and support. Special thanks to Caroline and Abbie in the Sales Office, who have gone above and beyond to ensure we got here! Abbie has looked after us ever since and is a credit to the company. We would recommend Croudace for their quality homes and excellent service.

Jane · 23 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear how happy you are with your new home and the service you received. It was our pleasure to assist you, and we truly appreciate your kind words and recommendation.

5/5

Trustpilot

We went to the Codicote development…

We went to the Codicote development last weekend. As we drove past we thought what a lovely site so we decided to go see the show homes. There was a nice sales lady that was really friendly when we walked in and she made the whole experience wonderful. She gave us all the information but what made it more special was the fact she helped out with our little boy who was running riot but she got him to join in, didn’t mind him opening all the cupboards (sorry) and when she showed us to the show homes she gave him a mission to find a strawberry bedroom and a safari bedroom. This helped getting him to walk round the homes without one of us having to entertain him while the other looked round, we felt relaxed and humble. The show homes were very nice and has given us something to think about. Please thank the sales lady for us. We have seen so many new build sites all over but this one stands out, the sales lady knew a lot about the homes they are building but we felt welcomed and making our son feel like he can be himself without us parents worrying. That to us makes a huge difference. Thank you

Gemma · 13 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear about your wonderful experience at our Codicote development! It truly brightens our day to know that our team made such a positive impression, especially with your little one. We pride ourselves on creating a welcoming environment for all visitors, and it sounds like our sales colleague went above and beyond to ensure your family felt comfortable and engaged. We will certainly pass on your kind words and appreciation to her. Your feedback about feeling relaxed and the difference it made is incredibly valuable to us. We are delighted that our show homes have given you something positive to consider.

5/5

Trustpilot

Supportive!

Suzie in Sales at Croudace - Hermitage Park Aylesford, has been supportive throughout this whole journey! You've helped us negotiate our buyers and all aspects of the chain. And you've been very understanding with any issues we have encountered and helped get us into our new home. Thank you!

Melissa · 6 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with us. It was our pleasure to support you throughout your home-buying journey, ensuring a smooth negotiation and helping you settle into your new home. Thank you for your kind words!

5/5

Trustpilot

Excellent Customer Care

Gary and Kevin at Firethorn Place have provided a truly first-class customer experience. They are always friendly, professional, and incredibly helpful, with nothing ever seeming too much trouble. Their knowledge, honesty, and trustworthy approach have made the whole process smooth and stress-free. They consistently go above and beyond expectations, keeping us informed and supported throughout. Exceptional customer service like this is rare to find, and they are a real credit to Croudace Homes. Highly recommended.

Claire · 6 July 2026 · Croudace Homes Braintree

Agent replied · 24 September 2026

We're so pleased to hear about your exceptional experience with our team at Firethorn Place. Knowing that our colleagues provided such professional, helpful, and trustworthy support throughout your journey truly makes us proud. We appreciate you taking the time to share your positive feedback.

5/5

Trustpilot

After sales care and service

Apart from building great houses ( we love ours) Croudace provide exceptional after sales service for the two years from the date one completes. The responsive, professional and speedy approach are really impressive as are the guys who come to the property whenever anything needs attending to. Nothing is ever too much trouble. I strongly feel that this service really does set Croudace apart from other developers.

Graham · 4 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We're so happy to hear how much you love your home and that our after-sales service has made such a positive impression. Your kind words about our responsive, professional, and speedy approach, and the dedication of our team, truly mean a lot to us. We appreciate you recognizing our commitment to exceptional service.

5/5

Trustpilot

Exceptional service by Aaron

We had a lovely bloke named Aaron visit our property in north Oxford Priory Grove today. He was incredibly polite and knowledgeable and made us feel reassured while he repaired a few things around the house. We really need more people like Aaron to provide exceptional service to other residents.

Customer · 3 July 2026 · Croudace Homes Braintree

Agent replied · 24 September 2026

We are so pleased to hear about your positive experience with our team member. It's wonderful to know we could provide reassuring and knowledgeable service. We appreciate you sharing your kind words.

5/5

Trustpilot

Steve was so helpful and done a…

Steve was so helpful and done a brilliant job of the works needed in my flat

Paige · 2 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We're so happy to hear our team provided such brilliant service. We appreciate your kind words.

5/5

Trustpilot

Alin and Andy came to do the follow-up…

Alin and Andy came to do the follow-up work from the snagging report on several occasions and Lukasz came once for the refitting of bath tub. They are all very professional and courteous. Before they started, they would make sure the area was well covered for cleanliness. The work was finished to very satisfactory standards and they explained what work needed to be done. They followed the details in the snagging report very closely and nothing was left behind. This is my second home and compared to the work with the previous maintenance staff from my first property with another big and more well known property developer, Croudace is much much better. I’m glad that I’ve found a truly reliable property developer.

STEPHEN · 1 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with our team members and the quality of work provided. It's wonderful to know that our commitment to professionalism and thoroughness resonated with you, especially in comparison to past experiences. We truly appreciate your kind words and are delighted to have earned your trust as a reliable property developer.

5/5

Trustpilot

Thank You to Volunteers

It was lovely to see a team of volunteers from Croudace Homes taking over our hostel kitchen at Crawley Open House in West Sussex, and they cooked a delicious chicken pasta bake with dessert for our residents and service users recently. From taking over our hostel kitchen to collecting in aid of us. They have become one of our stronger supporters over the past couple of years. We are truly grateful for their support.

Paul · 1 July 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We are incredibly grateful for your kind words and the wonderful feedback about our team's support at Crawley Open House. It warms our hearts to know that our volunteers could provide a delicious meal and contribute positively to your residents and service users. We deeply value our partnership and look forward to continuing our strong support. Thank you for sharing your appreciation!

5/5

Trustpilot

Croudace customer service - First Class.

Alin has just conpleted the repair of three ceilings in our new build property. Has done a first class job and left us in a tidy state. Many thanks.

Brian · 24 June 2026 · Croudace Homes Tenterden

Agent replied · 23 September 2026

We're so glad to hear we provided a first-class job and left your property tidy. Thank you for your kind words!

5/5

Trustpilot

New Home at Hermitage Park

We recently purchased our new-build home from Croudace at Hermitage Park. The entire experience has been excellent from start to finish. The quality of the workmanship is outstanding, with great attention to detail throughout the property. The design, finish, and overall standard of the home have exceeded our expectations.

Natasha · 1 June 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We are so pleased to hear how positive your home-buying journey has been with us. It is wonderful to know that the quality of our homes and the dedication of our team exceeded your expectations. We truly appreciate you sharing your experience.

5/5

Trustpilot

Exception build, planning and team

We’re in the process of moving to Hermitage Park, and Claire has been instrumental in making the journey such a positive experience. After viewing many new builds, the quality and finish of Croudace homes truly stood out as being far more robust and thoughtfully built and exceptional support team.

Manjusha · 26 May 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We are so pleased to hear about your positive experience with our team during your move to Hermitage Park. It is wonderful to know that our homes' quality and our team's support stood out. We truly appreciate your kind words about our colleagues and their exceptional service. Thank you for sharing your valuable feedback.

5/5

Trustpilot

Buying and After sales Experience

Two years ago, we bought our home in Willowbrook Park from Croudace, and now that we are at the end of our two‑year warranty period, we wanted to share our experience of both the sales and after‑sales teams.

Miss · 23 May 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We are truly delighted to read your wonderful feedback regarding your home-buying journey and the excellent support you received over the past two years. It is fantastic to know that our team provided such a smooth and reassuring experience. We greatly appreciate you taking the time to share your positive experience.

5/5

Trustpilot

We moved into our new home at Hermitage…

We moved into our new home at Hermitage Park 3 weeks ago. We are so happy!! Suzie, Sue & Marta were amazing!! So helpful. We had a lot of stress with our move and they did everything they possibly could to help us. Thank you for all your help

Steven · 23 May 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We are so glad to hear you are happy in your new home! We appreciate your kind words about our team's helpfulness during your move.

5/5

Trustpilot

Fantastic experience

We recently went through the process of purchasing a home with Croudace Homes and overall it has been an excellent experience.

TeeA · 22 May 2026 · Croudace Homes Tenterden

Agent replied · 3 June 2026

We are delighted to hear about your excellent home-buying experience and your satisfaction with the quality and finish of your new home. It is wonderful to know that our team provided exceptional support throughout your journey. We truly appreciate your kind words and recommendation.

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Questions about Croudace Homes

Which Croudace Homes office has the most reviews?

Hertford has the most, with 495 reviews rated 4.5 out of 5, followed by Braintree with 478.

Where are the Croudace Homes offices?

The three Croudace Homes offices, by town:

  • Braintree: Silk Row, Pod?????s Brook Road, Braintree, CM7 2DQ
  • Hertford: Blakemore Manor, Thieves Lane, Hertford, SG14 2FZ
  • Tenterden: Ashford Road, St. Michaels, Tenterden, TN30 6QA

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