Croudace Homes estate agents in Hertford, Braintree and Tenterden

★★★★★ 5/5

Trustpilot

Couldn't be happier with our new Croudace home.

This week marks our one year anniversary of moving into our new Croudace house and we couldn’t be more pleased with it.The Croudace sales team at Maidstone (the Hermitage Park development) helped make the whole buying experience so easy and guided us through every step of the process.I didn’t want to post a premature review of our experience so I thought I’d wait a while in case any issues arose but I am happy to saythat we can’t fault the house or the Croudace team after a year since moving in. We would definitely recommend Croudace Homes to anyone thinkingof buying a new build house.

Happy · 7 December 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Business with Values

Have worked with Croudace for a number of years now and all the staff I've dealt with have been friendly and helpful with a true care for sustainability! I know they do a lot of charitable work and have great values as a business!

Kelly · 7 December 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Amazing guys to work with

I have been working with Croudace Homes for the past year or so helping them with IT procurement. It has been a great year and they are an amazing company to do business with. Never has any issues and the relationship is growing strong. I look forward to working with them in 2024!

Customer · 7 December 2023 · Croudace Homes Braintree

★★★★★ 1/5

Trustpilot

I work for this company for 2 years an…

I work for this company for 2 years an half is bad quality,cheap staff they use to save money and you can't even shut the door 😅 i hope the people get smart and don't buy from them if you don't want to have moulding and leak inside the house 👍🏻

Daniel · 6 December 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Excellent client to work with.

As a supplier of photographic and marketing services to Croudace Homes for some 20 plus years, they are an excellent company to do business with. They remain loyal and reward good service with prompt remittance, which is always appreciated as a small business.

Customer · 30 November 2023 · Croudace Homes Tenterden

★★★★★ 1/5

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IF YOU WANT ELECTRIC SHOCKS IN YOUR…

IF YOU WANT ELECTRIC SHOCKS IN YOUR BRAND NEW HOUSE GO AHEAD.Brought my new house, received an electric shock form shoddy workmanship. Had my house re-tested and have nearly £1200 of works to make my house up to standard, they have said that they didn’t miss anything in the testing or sign off procedure. As a gesture if goodwill they are offering £1000 to fix the electrical issues that their sub-contractors couldn’t do properly.Customer service is horrendous after they have your money, the “directors” I have been in touch with are so far out of their depth from reality with trying to solve problems it’s laughable.

Joe · 28 November 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Excellent service, love our new home

It’s been 2 months since we moved into our new house at Silk Row development . The whole process was made easy for us with the help of Sales Team Steve and Ana. Site Manager Tony was very professional, demonstrating how everything works around the house. He even check on us after we moved in,which was nice. Customer care has been great, The minor snags have been dealt with promptly. Only thing it would have been nice to have garden turfed.All in all we are so happy with our new house and would highly recommend Croudace Homes Ltd. Dan and Mem

Memory · 28 November 2023 · Croudace Homes Braintree

★★★★★ 5/5

Trustpilot

Quickest property purchase ever

Quickest property purchase I have ever done - in 4 weeks from offer! Croudace has shown professionalism throughout, keeping me regularly engaged and even checking in several times during my first week in the house. I have bought from a big developer in the past but Croudace far exceeds previous customer service experience. So happy in my new home!

Heather · 12 November 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Supplier feedback

As a longtime supplier to Croudace Homes perhaps feedback on how they are as a client might be insightful. Credit where due - they are always professional; polite; quick to respond and from a business point of view sharp on settling their account. If only all clients were as good.

Zephyr · 10 November 2023 · Croudace Homes Braintree

★★★★★ 5/5

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This was my first move in forty years!

This was my first move in forty years! I discovered a new small development by Croudace and looked no further, my brief was a new build in a traditional style, and my new home ticks all of the boxes.From the very first visit I found everyone at Croudace professional, kind, friendly and very helpful.

Mrs · 7 November 2023 · Croudace Homes Braintree

★★★★★ 1/5

Trustpilot

Poor service

In July I visited the offices in Tupwood Lane to find info on your developments in West Sussex.The receptionist was most unhelpful as Ididn’t know the names of the developments,she did not offer to look them up, there were no brochures available and no salesmen to hand to help me. I left in disgust.

Mr · 7 November 2023 · Croudace Homes Braintree

★★★★★ 5/5

Trustpilot

Excellent, understanding thoughtful and so much more.

As referred to in my title, so many ways that this company conduct themselves in such a professional manner, but it's actually so much more than that.The overriding feeling from the moment I started looking for a house to move into in the area was one of care, sounds like a simple thing, but it most certainly meant a great deal to me at that time. Nikki and Sarah, in particular, were just brilliant, professional, of course in every way, but also understanding and thoughtful, nothing ever seemed to be too much trouble or an inconvenience.I could go on and on as you can plainly see, but I'll skip onto the time 2 weeks ago when I moved in and you might think, well that's it then, won't have many dealings with the sales office, well nothing could be further from the truth, nothing is too much trouble for them. Any questions, problems, worries were dealt with immediately and if they couldn't find the answer they'd look into it and let me have a reply as soon as possible. I'm going to move onto the site staff in particular Joe, although to be fair to everyone else they all deserve a special thank you.As for Joe, we'll where do I start, from the day of the orientation meeting on the 13th October to the present date he has been extremely helpful, understanding and thoughtful dealing with any problems or queries I might have in an exemplary way. Nothing ever seems to be too much trouble and even though I'm sure he has more than enough on with the remaining houses to be built, he really is so helpful.I mean, I could go on and on, but I just want to say a huge thank you to everyone here at Croudace for everything you've done for me.25 Ravensdale Way SG142GZ Plot 207

Jo · 3 November 2023 · Croudace Homes Braintree

★★★★★ 5/5

Trustpilot

Thank you Croudace...

We have found dealing with Croudace Homes a complete pleasure. Things couldn't have gone smoother, and any time we needed help with anything, Steve and Ana were always there for us. From Ryan heading the project to everyone involved thank you for all of your hard work and efforts.

Andy · 31 October 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Fantastic Service at Silk Row- We have recently purchased our first…

We have recently purchased our first home with Croudace at Silk Row. Steve and Ana were brilliant throughout the process. From accommodating site visits to look at the progress of our build and arranging minor snagging to be rectified in a timely manner. Very happy and would highly recommend.

Shannon · 31 October 2023 · Croudace Homes Braintree

★★★★★ 5/5

Trustpilot

A superb team at Blakemore Manor

The ladies at the Croudace Blakemore Manor development have been absolutely fantastic. My son is a first time buyer and will be exchanging contracts on a superb house tomorrow. Many thanks to Sarah, Nikki and Danni who have been so supportive and understanding throughout the process.

Lynda · 31 October 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Fantastic company

We have just moved in to a Croudace Home in Surrey. This has been a fantastic experience overall. Firstly, the sales experience was excellent. Marnie and Gaye in the Sales Suite, who looked after us, were thorough, professional and attentive. It was good to deal with a small building company, it felt like a much more personal service. We have had dealings with larger builders and the experience was nowhere near as good. We had a few teething problems with our conveyancing, as we were one of the first to complete on the development, but these were sorted out effectively - our dealings with Claire the Sales Director and Wendy also in the Sales Team, were also very efficient and professional. The quality of the build is very good - and stylish. As we were the first to complete, we were able to make choices such as kitchen cabinet colour, flooring colour etc etc. Now we are living on the development, nothing is too much trouble to resolve - there are two dedicated men on site sorting out snagging issues, they have a smiley face and 'can do' attitude and the two site managers listen and take on board our queries and respond accordingly, quickly and efficiently. I would have no hesitation in recommending this builder and I sincerely hope they go from strength to strength, as they deserve to do.

Nicky · 31 October 2023 · Croudace Homes Braintree

★★★★★ 3/5

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Wheelchair/Buggy users consideration

Before moving in we were told that there would be a gate access from the estate into Panshanger park. The date for putting the gate in had passed and I enquired again. Gate access was eventually provided but the access was such that buggies and wheelchairs were not able to use as entry space was too small. I mentioned this to the estate office but nothing has been done about it. I had previously raised an issue regarding buggies and wheelchairs getting across Thieves Lane. Only steps had been provided down to the road. Using the steps down to the road was both difficult and dangerous. A ramp was eventually (i.e. after some time) provided. Parents with buggies and disabled wheelchair users do not seem to have been given enough consideration.

Mr · 31 October 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Show Home Experience

We called in to look at the show home the lady working there was really friendly and made us feel at ease we felt we could take our time looking at the property without feeling sale pressured and really enjoyed the experience.Thank you

A · 31 October 2023 · Croudace Homes Braintree

★★★★★ 3/5

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Everythink its fine

Everythink its fine, but the prices is to high

Mr · 30 October 2023 · Croudace Homes Braintree

★★★★★ 5/5

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Sales team at Blakemore are amazing

Sales team at Blakemore are amazing! Nothing is too much trouble and the help desk team are also lovely.

Kelle · 30 October 2023 · Croudace Homes Braintree

★★★★★ 4/5

Trustpilot

Good Service

My family were given the opportunity to discuss the options suited to us, and we were shown properties suited to our needs. We have also been kept up to date by being on the email distribution list.

Unicorn · 30 October 2023 · Croudace Homes Braintree

★★★★★ 5/5

Trustpilot

Love my new Croudace home

I bought and moved into my new Croudace home 3 months ago. The sales staff, in particular Nikki and Sarah, were incredibly helpful, professional and supportive throughout the whole process. Now I've moved in I couldn't be happier - the customer service post completion has been great as well, with any small snags dealt with quickly and efficiently.

Claire · 30 October 2023 · Croudace Homes Braintree

★★★★★ 1/5

Trustpilot

Poor work

Very poor work, it looks so unprofessional. My newbuild flat is full of issues and most of them the developer does not want to fix as "they were not in the inspection handover". I bought the flat while it was still under construction and was reassured that any defects I can report later. Now they have washed their hands. Very frustrating

Pavlina · 30 October 2023 · Croudace Homes Braintree

★★★★★ 5/5

Trustpilot

We are very pleased with our Croudace…

We are very pleased with our Croudace home at Willowbrook Park, Didcot. This is the second home we have purchased through Croudace and have been pleased with the service and standard that both our houses have been completed too. Customer care have been very quick to pick up any snag issues we have reported to them and have always been polite and friendly. We are very happy with our new home and would definitely recommend Croudace to anyone.

Lauren · 29 October 2023 · Croudace Homes Braintree