Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more

★★★★★ 1/5

Google

Following a leak in a flat above mine on Christmas eve we were unable to get Burnside's Team to send a plumber to fix the leak until the 9th January despite daily phone calls. Spending 2 weeks collecting water in buckets was no fun and they only seemed to act when told that the ceiling was on the point of collapse. The ceiling and walls of my flat are damaged due to the inaction from Burnside to deal with a leak in the flat above that they manage.NegativeResponsiveness, Quality, Professionalism

Teresa · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Pleasure dealing with Shona on behalf of her client while buying a property through the Burnside Branch in Rutherglen. Always available and able to answer any questions I had.PositiveResponsiveness

Michael · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Excellent service from first contact on the telephone until the house was sold. Shona kept me very well informed and got an excellent price for the house. I would highly recommed their services.

Elizabeth · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

I have had a very good experience with countrywide both in buying my current flat back in 2003 and now with the sale of the same flat (in the process - 10 days after going on the market an offer was made).PositiveResponsiveness, Quality, Professionalism, Value

Jenny · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

I've used countrywide twice to sell my home. On both occasions the service has been professional and efficient with good follow up with viewers. I sold quickly for a good price.PositiveResponsiveness, Professionalism

Beth · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Countrywide Burnside truly do put the customer at the heart of everything they do. Shona and the team pull out all the stops to be the driving force behind excellent customer service. A huge thank you for the hard work that the team constantly deliver.

Elaine · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Alan, Shona and Audray are fantastic very helpful and efficient. Very professional and always on hand when you need them. I have used this branch when buying my first and second house, will definitely use countrywide, burnside again. Thank you for all you help and great advice.PositiveProfessionalism

Natalie · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Couldn't be happier with the service received from all the staff at Countrywide Burnside branch. Every member of staff that we spoke to was very helpful and polite even if it was just answering the phone to pass us on to the requested person, Sold our house so quickly and got us a really good offer. Excellent service and staff, could not recommend enough.

Pamela · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

From start to finish the team at Countrywide have been fantastic!! They were honest with me in terms of my expectations for the home, and were very responsive whenever ever I needed to get in touch. I would 100% recommend Countrwide. In particular it was great to work with Shona throughout my process. Thanks for all the help team!!!!PositiveResponsiveness, Quality, Professionalism

Christopher · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

I've got nothing but praise for all the staff at Countrywide Burnside branch. Audray and Shona in particular have been supremely professional, helpful and friendly at all times, and it's been a pleasure to have them handling the sale of the property, with a real personal touch. The property itself went live on the market on a Friday, the first viewers were on the Sunday, and the place was sold on the Wednesday. Couldn't ask for more. One very satisfied customer. Thank you. 👍👏😊PositiveResponsiveness, Quality, Professionalism, Value

Colin · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Well from start to finish we have been impressed with Countrywide in Burnside. From the first email we were impressed. Shona is an excellent communicator and we never had to wait long for replies be it direct through a phonecall or email. Audray wowed us with her manner when coming to value our place. She was relatable and easy to talk to. She is why we chose Countrywide; she knew what she was talking about. Fiona was great with arranging the viewings for our flat and was also an excellent help when we asked for advice to buy a house. The whole team went above and beyond to help us sell and buy. We sold our flat in less than a week and they got it on the market fast as well. We had lots of questions and none were deemed silly; everything was responded to with patience and in a professional manner. Shona kept us up to date on everything and even in the wait before the moving date she kept us informed and checked in. Would definitely sell through this team in Burnside again. You won't go wrong if you choose them to sell your home.PositiveResponsiveness, Quality, Professionalism, Value

Maria · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

From the valuation to the completion of the sale the staff were a fantastic support. Communication was excellent from start to finish. Shona, Audray and the team could not have been more helpful. Very impressed and would highly recommend enlisting their services.

Alan · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Great service from the team at this branch. Audray, Shona and Jennifer have all been so friendly and helpful, keeping in touch throughout the sale of our property. The whole process, from the initial valuation to the sale of the property, only took one week and we could not be happier. Thank you so much and would be happy to recommend to anyone!

Fraser · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

From the initial visit right through to the sale of our house and beyond, the team have been wonderful! I cannot recommend them enough. My house sold very quickly and Shona, Jennifer and Nicole kept me constantly informed about viewings and everything I had to know throughout. When I’ve called there’s always someone on hand to help and it’s dealt with immediately. This team are second to none! A special thanks to Shona who I’ve mainly dealt with, she’s always lovely and made the whole process stress free.PositiveResponsiveness, Quality, Professionalism, Value

Maria · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

I used Countrywide to sell my property in under one week. The service was excellent and all agents extremely professional. I was kept up to date with interest at all times and the marketing to advertise my flat was fantastic. The company used to take photos and video were also exceptional and I was very pleased with the outcome. I would definitely recommend Shona and the Countrywide team to anyone thinking of moving home.PositiveResponsiveness, Quality, Professionalism, Value

Morgan · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

From start to finish, Shona, Nicole and Jennifer at Countrywide Burnside have provided an excellent service in selling our house. We had frequent updates throughout the process, even beyond the offer being accepted and helped us chase things along with solicitors. This branch is clearly well organised and managed, and I would not hesitate to recommend this estate agent to any prospective sellers - and that is down to the staff working there. Thank you Countrywide Burnside for a first class customer service.

James · 14 June 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Rating only, no written review.

Astra86 · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Rating only, no written review.

Mohsan · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Rating only, no written review.

Zayin · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 4/5

Google

Rating only, no written review.

Asif · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Rating only, no written review.

In · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 4/5

Google

Kirsten was professional, approachable and friendly.PositiveResponsiveness, Professionalism

Sue · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Louise Penman at Byres Rd venue was excellent, helpful and professional from start to end.PositiveProfessionalism

Scott · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 1/5

Google

I have been a student for 4 years and never experienced such disorganisation and negligence from an agency - going as far as ignoring our calls to avoid dealing with problems! do not use this service!!NegativeProfessionalism

Yasmin · 14 June 2021 · Countrywide Glasgow (107 - 111 Byres Road)