1/5
GoogleRating only, no written review.
Trusted Agent profile
Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more
★★★★★
1,251 reviews across 8 offices and 4 platforms
Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,251 reviews on four platforms, rated 4.4 out of 5 overall.
1,239
Reviews on Google
All 8 offices
9
Reviews on Facebook
All 8 offices
2
Reviews on Yell
All 8 offices
1
Reviews on Trustpilot
All 8 offices
Our offices
Countrywide's eight offices, most reviewed first. Each has its own page.
- Countrywide Glasgow (107 - 111 Byres Road)107 - 111 Byres Road, Glasgow, G11 5HW302 reviews · 300 on Google (4.5)0 in the last 90 days
- Countrywide Glasgow (71)71, Candleriggs, G1 1NP282 reviews · 282 on Google (4.1)0 in the last 90 days
- Countrywide Hamilton29 Cadzow Street, ML3 6EE255 reviews · 253 on Google (4.8)13 in the last 90 days
- Countrywide Lanarkshire (230 Stonelaw Road)230 Stonelaw Road, Rutherglen, Glasgow, G73 3SA159 reviews · 159 on Google (4.7)5 in the last 90 days
- Countrywide Glasgow (612-614 Alexandra Parade)612-614 Alexandra Parade, G31 3BT88 reviews · 85 on Google (4.5)0 in the last 90 days
- Countrywide Lanarkshire (43 Townhead)43 Townhead, Kirkintilloch, Glasgow, G66 1NG69 reviews · 69 on Google (4.7)0 in the last 90 days
- Countrywide Airdrie33 Stirling Street, Airdrie, ML6 0AH49 reviews · 46 on Google (3.9)1 in the last 90 days
- Countrywide Lanarkshire (1 Barrachnie Road)1 Barrachnie Road, Baillieston, Glasgow, G69 6HP47 reviews · 45 on Google (4.6)1 in the last 90 days
Reviews on Google
Showing 1,231 reviews on Google only. Show every review
Google5/5
GoogleCharlotte has been so wonderful with my move, very responsive and helpful!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from Lauren, Danielle and Rachel. Regular updates, good communication and would use again.PositiveQuality, Professionalism
Agent replied · 13 June 2024
Thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBought and sold my flat through Countrywide Merchant City, and they were brilliant both times. I can't recommend them high enough.
Agent replied · 13 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely amazing especially during these difficult times with limited face to face contact. Looking forward to moving my into our new home from tomorrow. Special thanks to Ashton for all the help
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
5/5
GoogleUsed Danielle and Rachel to sell my flat. Girls were really helpful, professional and did everything they could to help.PositiveProfessionalism
Agent replied · 13 June 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from Countrywide on the sale of my flat. Special thanks to Rachel and Lauren who kept me up to date with everything during the process.PositiveQuality, Professionalism
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you Lucy and Ashton for making everything as seamless as possible! Had some crease with paperwork and with their support we were able to iron those out in no time, much appreciated!PositiveProfessionalism
Agent replied · 13 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleExtremely professional and friendly staff. I contacted Countrywide to query about having my house valuated. I was specifically dealing with Craig. He answered all my questions and had my query concluded within a few days! ☺️
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have recently purchased a property and Countrywide North was the sellers agent. I was very fortunate as Laren the agent was very helpful, quick to respond and went above and beyond to the arrange the multiple viewings as required from the bank.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a great experience renting a flat from Countrywide, they were really responsive and professional. I had a tight time scale, but they were able to accommodate it perfectly, which was amazing! Special thanks to Craig, who always kept me up to date with the whole process.PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRachel, Lauren, Danielle and the whole team at Countrywide made selling our flat quick and easy. They were always on the other end of the phone ready to help when we had any questions and our flat sold on their platform within 4 days of it going on the market! Would not hesitate to recommend using Countrywide to sell your property. We are delighted that it was so hassle free.PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a great experience with Countrywide selling my flat. I hadn't been through the process before so they were great at helping throughout the process. Danielle and the team there were all really on the ball and really informative. Glad I went with them!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom the very start Rachel at Countywide was so professional and had such a positive attitude. She helped us through the entire process and sold our flat in less than a week. The lawyers, photographer, surveyors that they recommend are also fantastic. I can't recommend countrywide highly enough, stress free and they are very upfront with costs (no hidden ones). Far far better than the online roaming estate agents out there.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team of Countrywide Scotland was great. In particular Lucy was really helpful during the procedure to rent our flat. Was easy to contact her and if there was an issue, a quick phone call was enough to resolve it. Always available and friendly. I would highly recommend using their services.
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleVery professional and courteous!
Agent replied · 13 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTop class service all the way
Agent replied · 13 June 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team at Burnside were very responsive and gave me much appreciated updates at every stage of the process. I highly recommend using themPositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had the pleasure of dealing with Shona Patterson, not only was she very knowledgeable, very professional, she was also very friendly, a delight to deal with. I would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAll staff at Countrywide, Burnside were very helpful and efficient. A great, professional service. Excellent communication throughout. Thank you
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
5/5
GoogleWe used Countrywide Burnside to sell our house. Shona and the staff were very helpful and kept us informed at all times.
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFirst class service throughout the selling process, with the assistance of Shona, Audray and the staff. Prompt arrangements for the viewings and associated partners. Thank You.
Agent replied · 13 June 2024
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Countrywide and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2017, 2018, 2019, 2020, 2021, 2022.
ESTAS awards by year, 2017 to 2022
2022 2 Gold ESTAS 2022 winners
- GoldESTAS 2022: Best Large Group (21+ Offices) in the UK, Lettings
- GoldESTAS 2022: Best Large Group (21+ Offices) in the UK, Sales
2021 2 Gold ESTAS 2021 winners
- GoldESTAS 2021: Best Large Group (21+ Offices) in the UK, Lettings
- GoldESTAS 2021: Best Large Group (21+ Offices) in the UK, Sales
2020 2 Gold ESTAS 2020 winners
- GoldESTAS 2020: Best Large Group (21+ Offices) in the UK, Lettings
- GoldESTAS 2020: Best Large Group (21+ Offices) in the UK, Sales
2019 1 Gold and 1 Silver ESTAS 2019 winners
- GoldESTAS 2019: Best Large Group (21+ Offices) in the UK, Sales
- SilverESTAS 2019: Best Large Group (21+ Offices) in the UK, Lettings
2018 1 Gold and 1 Silver ESTAS 2018 winners
- GoldESTAS 2018: Best Large Group (21+ Offices) in the UK, Sales
- SilverESTAS 2018: Best Large Group (21+ Offices) in the UK, Lettings
2017 2 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Large Group (21+ Offices) in the UK, Sales
- GoldESTAS 2017: Best Large Group (21+ Offices) in the UK, Lettings
Source: ESTAS winners lists, as published, linked by year.
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Questions about Countrywide
Which Countrywide office has the most reviews?
Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.
Where are the Countrywide offices?
The eight Countrywide offices, by town:
- Airdrie: 33 Stirling Street, Airdrie, ML6 0AH
- Glasgow (107 - 111 Byres Road): 107 - 111 Byres Road, Glasgow, G11 5HW
- Glasgow (612-614 Alexandra Parade): 612-614 Alexandra Parade, Glasgow, G31 3BT
- Glasgow (71): 71, Candleriggs, Glasgow, G1 1NP
- Hamilton: 29 Cadzow Street, Hamilton, ML3 6EE
- Lanarkshire (1 Barrachnie Road): 1 Barrachnie Road, Baillieston, Glasgow, Lanarkshire, G69 6HP
- Lanarkshire (230 Stonelaw Road): 230 Stonelaw Road, Rutherglen, Glasgow, Lanarkshire, G73 3SA
- Lanarkshire (43 Townhead): 43 Townhead, Kirkintilloch, Glasgow, Lanarkshire, G66 1NG
Has Countrywide won any awards?
Yes. In The Trusted Agent 2026 awards, Hamilton won Gold, Lanarkshire won Trusted Agent and Lanarkshire won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Best Large Group (21 or more offices) in the UK and Gold for Best Large Group (21 or more offices) in the UK. The group and its branches have also won 10 other industry awards since 2017.
