Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more

★★★★★ 5/5

Google

they were really helpful and professional at all times ,cannot ask for much more

Ian · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

Great comms at all times from Stuart, Bobby, Max and Paula at Dennistoun branch. Highly recommended. Great bunch of folk to deal with!

Howlinwhippet · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

I can't thank countrywide enough for the sale of my late mothers flat. Stuart went above and beyond to make this process a lot easier than I thought possible. Thanks again team. Would highly recommend.

Claire · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

Couldn't recommend more. The team were amazing throughout and I ended up getting more than expected for my property! Moving can be a stressful time but Paula, Bobby and Stuart were always there to reassure and support. Certainly worth the 5 stars I've given them. Thanks guys!

Judith · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 1/5

Google

I have emailed separately with a full complaint but the short version is: Once Countrywide had secured me as a client I no longer received the good service I had enjoyed at the start. My main complaint is that I was not given independent mortgage advice AT ALL. I was only offered mortgages from Halifax despite there being better rates available which I found myself online. I understand now that the broker will have received a bonus payment from Halifax. I paid £500 for "independent financial advice" which I did not receive. I was also recommended extremely expensive home insurance, life insurance and critical illness cover, once again all from one company so a commission would likely have been earned from this. Halifax did not send my mortgage documentation. I received no apology and ultimately the purchasing of my property was delayed by a fortnight because of this which was an inconvenience for all parties involved. The broker did not offer at any stage to explain the mortgage offer to me despite it actually saying this should always be done in the accompanying booklet from Halifax. I have been left feeling a little cheated and unsure what I'm paying so much money for. I really don't normally complain, but since talking to a couple of friends and family who have bought property themselves recently with good independent advice, I don't think my experience was the norm. I'd like to know what Countrywide would say their £500 fee is for.

Catriona · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

My sister and I were selling a flat on behalf of our brother, who had had a stroke. We were extremely lucky to be working with Stuart Clelland, as he was extremely, professional, knowledgeable about the market for flats and easy to discuss some issues, which were complex and for us, difficult to share. Stuart was always very supportive and given some of the issues, I do believe other agents may have refused to help us. Within a week, overcoming the obstacles, the flat was on the market, at a price higher than we anticipated, which was of course wonderful news. Once the flat was on the market we were introduced to Paula Mellon, who would manage viewings and provide feedback on viewings/offers. Again amazed at how professional, responsive Paula was, especially given the flat was not high value and in need to work. My sister and I were amazed when Paula advised a price, told us how buoyant the market was and from them she kept us fully updated on progress. The flat was advertised around 3pm and by 5pm Paula called to say we had an offer, higher than expected and cash. We were so delighted, however, Paula advised us to wait and during the next 6 days there were 10 viewings and higher offer, which was also cash. From start to finish the entire experience of selling was stress free and that was down to both Stuart and Paula, who are the ultimate professionals and know their clients, market so well, which gave us amazing reassurance we had engaged the correct Estate Agents. We can not thank them enough for all their support. We would certainly recommend Countrywise Dennistoun, to anyone planning to sell or buy a property. We will certainly use them again due to the fabulous service received. Kathleen McGraw

Kathleen · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

Having to deal with selling my late mum’s home was not easy, but speaking to Stuart at the beginning made me feel at ease.Once the house was on the market I then spoke to Bobby, Paula and Max who were all extremely friendly and professional and the house was sold just after one week for a great price. Professional from start to finish. I would definitely recommend them. Thank you.

Catherine · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

We used Countrywide Dennistoun branch to sell our flat, and were delighted with the service we received. The team were professional and kept us informed at all times of viewings, offer status etc. We were very happy with the outcome - the flat sold within the week. We are currently awaiting finalisation of entry dates etc, but would recommend Countrywide as a very professional organisation. Stuart, Bobby and Paula were responsive and replied to any communication promptly .

Susan · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

We had a great experience selling our flat in Carntyne with Countrywide’s Dennistoun office! Stuart was so efficient at setting us up as a client and getting our listing live, and he price matched a quote we had from elsewhere. Once our flat was listed, Paula was great at keeping us updated with booked viewings, and at following up with people after they had viewed and giving us feedback - we had viewings every night after we listed the flat (often multiple viewings in one night), but this was managed seamlessly and didn’t feel anywhere near as stressful as we had anticipated. Stuart also gave us lots of advice when it came to the offers we received, and we sold our flat above home report value within a week of the listing going live. We were absolutely delighted! We also used the mortgage team at the Dennistoun office - Connor was excellent and explained the whole process of securing our mortgage for our next home, and got us a deal we’re very happy with. When Connor was then on paternity leave the team picked up our case without issue and this didn’t effect our application whatsoever. All in, couldn’t fault the service we received from the estate agency and mortgage teams at Countrywide in Dennistoun - would recommend them in a heartbeat!

Amyjackson93 · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

Great Service throughout from Countrywide. Stuart, Paula and Bobby were very helpful from start to finish and ended up getting a great offer on my property. Stuart would get back to me very quickly even outwith normal business hours and managed to get the home report and photographs done within a couple of days and then my house was on the market by the third day. I would definitely recommend 👍

Laura · 11 October 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 1/5

Google

As a potential buyer, I would alert sellers that they do not return phonecalls and whenever you call to follow up they fob you off. Shocking customer service, would never recommend to anyone to use them to sell their property.NegativeResponsiveness, Quality, Professionalism

Lindsay · 28 August 2021 · Countrywide Lanarkshire (43 Townhead)

★★★★★ 5/5

Google

Would highly recommend Countrywide Kirkintilloch. Andrew came out to value my property and then the sale was dealt with by Lesley and Michelle. Both kept me up to date on every aspect of the sale. My first time selling a property and it was stress free.PositiveResponsiveness, Professionalism

Nicola · 28 August 2021 · Countrywide Lanarkshire (43 Townhead)

★★★★★ 5/5

Google

I cannot thank the team enough - Avril especially, but also Paul and Denise - for all that they did to finally sell my property. The sale was fraught with issues but each member of the team went far above the call of duty in helping me sort out each single issue. I can't rate them highly enough! Totally recommended in every way.PositiveResponsiveness, Quality, Professionalism, Value

Melinda · 27 August 2021 · Countrywide Lanarkshire (1 Barrachnie Road)

★★★★★ 5/5

Google

Fantastic people done everything for me from start to finish delighted with the service provided.PositiveResponsiveness, Quality, Professionalism, Value

Marie · 27 August 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

From start to finish was always informed with what was going on regarding viewings offers etc.Cara and Paula either gave me a quick update by email or a call Many thanks for the great personal service during such difficult times and would not hesitate to use or recommend Countrywide to anyone else .Thanks very much. Wm ReidPositiveResponsiveness, Quality, Professionalism, Value

William · 27 August 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

Countrywide in Dennistoun helped me sell my flat in a most efficient manner. They were quick, organised, knowledgeable about their market, and they communicated very well. Their approach is clear, quick and lead to results above my expectations. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Adrian · 27 August 2021 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

Would highly recommend. Friendly and professional service, Gavin and Julie were a pleasure to deal with. They kept me updated throughout the process of selling my property and provided assistance when required.PositiveQuality, Professionalism

Alexandra · 27 August 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Using Countrywide for the first time to let one of our properties. The whole team have been brilliant, especially Freya and Joanne!! Far cry from some other agents I have to say and would thoroughly recommend them based on our experience so far....friendly and professional service...thank you!!PositiveResponsiveness, Quality, Professionalism

Stef · 27 August 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Countrywide have managed my rental property for a number of years now. I decided to refurbish the property last year and received great advice from Mhairi who was able to support me with suggestions on the level of work required and the recommendation of a contractor to complete the work. Arrangements were made by Countrywide directly with the contractor for him to start work with funds held until works were complete and approved. Once the property was ready to go back on the market, a new tenant was found within the day! Recently, my tenants experienced an issue with flooding caused by a leak in the flat above. Countrywide were able to facilitate discussions with my tenant, the upstairs tenant and landlord along with the building factors and insurers. Scott was extremely helpful, keeping both myself and the tenant informed at regular intervals. He took ownership of the issue and resolved it, leaving the tenant satisfied - this is where you really see the value of an experienced professional letting agent. Thanks again to Scott, Mhairi, Erin and the Countrywide team.PositiveResponsiveness, Quality, Professionalism

Neil · 27 August 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

I found Countrywide on Byres Road were excellent. My property sold very quickly and the girls in the office were very professional and efficient for the viewing times and letting me know what was happening at all stages. Gavin was fantastic at taking pictures of my flat and put everything together in a matter of days, the schedule looked great and the advice he gave me on selling made the process very smooth. I would definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 27 August 2021 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Great experience with Shona and Countrywide Burnside while buying our first home - very responsive and helpful throughout the whole process.

Jack · 27 August 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Excellent service from start to finish. Both Audray and Shona were first class in all of our interactions with them.PositiveResponsiveness, Quality, Professionalism

David · 27 August 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

More than happy with the team from countrywide burnside, Every member of staff very helpful especially Shona who looked after the sale of my house, Would highly recommend, sold house very quicklyPositiveResponsiveness, Quality, Professionalism, Value

Margo · 27 August 2021 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Very impressed with Countrywide Burnside. They were very helpful throughout the process, they managed the process thoroughly, professionally and also in a very quick timescale. Would absolutely recommend to friends or family.PositiveResponsiveness, Quality, Professionalism, Value

David · 27 August 2021 · Countrywide Lanarkshire (230 Stonelaw Road)