Countrywide Scotland estate agents in Glasgow City, Hamilton, East Dunbartonshire and 1 more

★★★★★ 5/5

Google

On the initial visit I was made aware of general process for the area and the costs. Graeme from Country wide made out a plan of payments for the initial costs to assist in getting things off the ground. My next contact was Susan who has been my main contact up to the sale. Susan offered concise and accurate advice. I had spoken to other Estate Agents and felt I was being told what I wanted to hear, rather than what I needed to know When I put my flat on the market all I looked for was honest advice and I feel I have received this from Countrywide. I have since advised a friend to go with Countrywide.

Conn · 26 October 2014 · Countrywide Scotland Shawlands Sales

★★★★★ 5/5

Google

From my initial chat with Graeme from Countrywide, I was impressed. I'm not new to the house selling process however Graeme was informative and answered all my queries clearly. Moving forward, communication from him was efficient; there was no delay in the process of getting the property to the market swiftly and hassle free. We also received a good deal and discount on the marketing package. Throughout the time our property was on the market, I was contacted by Countrywide Shawlands at regular intervals by Susan, Craig, Katie, Alan and others with updates; it was good to be kept in the loop with the state of the market and what my options were should the property not sell. They were always positive! Arranging viewings with potential buyers was also a very straightforward process. Unfortunately, our buyer had some issues with their mortgage application which resulted in a delay in the sale, it's taken 3 months. Thankfully however the buyer persevered with things! Throughout this time anxious time, there was very little communication from the buyer’s solicitor so Countrywide rapidly became the 'man in the middle'. I genuinely can't thank the staff for their patience and assistance, Craig in particular. He clearly enjoys and knows his job very well. He provided best advice throughout and most importantly contacted the buyer on numerous occasions to find out how things were progressing. He made every effort to keep me up to date, at one point calling me at 9 p.m, that’s dedication for you! I'd thoroughly recommend Countrywide Shawlands to anyone looking to rent or sell a property; they’re a friendly, helpful and entirely professional outfit. Thanks again.

Fraser · 26 October 2014 · Countrywide Scotland Shawlands Sales

★★★★★ 5/5

Google

This is the second time that I have used the City Living branch of Countrywide to sell a home and the second time that I have been really glad that I did so. As you would expect, I had the usual visits from several Estate Agents based in and around the city centre of Glasgow, but have to say that from the first moment that I spoke with Nicola and her team, I was confident that they had a clearer understanding of the market and a much more realistic approach to managing my expectations. Selling your home can be a fraught experience, especially in the current economic climate. Nicola and her team kept me abreast of feedback from viewers in a timely fashion and I believe they did everything in their power to promote my property in as targeted a fashion as possible. I have absolutely no hesitation in recommending Nicola and her team. With a market which is so changeable, you really need people who are at the top of their game to make sure that they are achieving the best possible price - you need Nicola at Cityliving.

Alasdair · 27 December 2013 · Countrywide Scotland Glasgow Sales

★★★★★ 5/5

Google

Very friendly staff with your best interests in mind. Helped me through the complete purchase process from selecting a suitable property, getting me the best price and then assisting me in the mortgage application. I would definitely recommend countrywide and will certainly be using them again.

Calum · 13 December 2013 · Countrywide Scotland Glasgow West End Sales

★★★★★ 1/5

Google

Avoid at all cost. They didn't have a clue what was going on at our flat. Their inventory was out of date, charge us for work that hadn't been carried out. Took months to return send part of deposit after tenant left with rent outstanding and deducted cleaning cost but left the flat dirty. I could go on!

William · 12 November 2013 · Countrywide Scotland Glasgow Sales

★★★★★ 5/5

Google

Very Well Done to Hamilton Branch Countrywide, a tremendous job ! , I was delighted how quickly and efficiently you sold my property. I would have no hesitation in using your services again and without doubt would recommend you. Thank you for taking the stress out of a stressful time !

Alison · 12 November 2013 · Countrywide Scotland Hamilton Sales

★★★★★ 1/5

Google

By far the worst letting agency I have ever encountered. I was a tenant of Merchant Lettings who Countrywide have now absorbed. They got my rent mixed up with another tenants of the same name and hounded me for months for rent that I'd already paid. It didn't stop until I sent in bank statements proving the money had left my account in to theirs. AND THAT'S NOT THE WORST..... I have severe allergies and asthma and when the kitchen ceiling collapsed, I thanked God I was renting and that it was someone else's responsibility to deal with. HOWEVER....... The following occurred: 1. It took over a month before any work started at all! 2. When it did, it was causing mess and disruption to the entire flat (even though i'd called, advised of my allergies and asked that all the other room doors be closed and taped shup to prevent filth spreading.) 3. The mess was horrific and no one came to clean it up - it was all left to me. I mean what's the point of renting if you are still left with all the hassle? I had to end up paying for a professional cleaning company that specialise in this type of clean up at the cost of £200, which they refused to reimburse. The owner of the flat was annoyed too, as she had asked them to be respectful 4. The previous tenant at my flat left owing money to utilities firms. I showed them my lease proving that i was not in the flat at the time, but the company has requested that the branch manager at Countrywide write a letter also confirming my date of entry. A simple task you'd think? Well no - she has refused and said it's nothing to do with her. At present, I have just sent off a complaint letter to the property services ombudsman - I am hoping they will give them a boot up the behind! As a result, my partner and I .are moving out of the flat we love as soon as we are able, just to get away from Countrywide. They are a nightmare

Onevodkamartini · 28 October 2013 · Countrywide Scotland Glasgow Sales

★★★★★ 2/5

Google

Horrible company. Condescending. Unprofessional. Hidden charges and broken promises. If that sounds like the kind of company that you need , you've found them.

David · 28 October 2012 · Countrywide Scotland Glasgow Sales