Countrywide Scotland estate agents in Glasgow City, Hamilton, East Dunbartonshire and 1 more

★★★★★ 4/5

Google

Rating only, no written review.

Kuldip · 25 October 2016 · Countrywide Scotland Shawlands Sales

★★★★★ 1/5

Google

Rating only, no written review.

Nicola · 25 October 2016 · Countrywide Scotland Shawlands Sales

★★★★★ 1/5

Google

Ppl in here are leeches. Trying to bleed u dry. Stay away

Kasim · 25 October 2016 · Countrywide Scotland Shawlands Sales

★★★★★ 1/5

Google

In regards to all the fake reviews listed here I would just like to give a big thank you to participating members. I would also like to single out Victoria in Countrywide Shawlands as the worst nightmare i have had the pleasure of dealing with.

Tony · 25 October 2016 · Countrywide Scotland Shawlands Sales

★★★★★ 1/5

Google

Atrocious service. This is qualified as follows: Unhelpful; Tardy in response to queries (two weeks to respond to an email); Poor communication in general (do not return calls when requested, difficult to get hold of); Do not act upon or close out items raised in inspections; Made the check out process unnecessarily prolonged (especially with regards to the return of funds).

Dan · 13 December 2015 · Countrywide Scotland Glasgow West End Sales

★★★★★ 5/5

Google

The west end branch was extremely helpful in locating our new flat in the west end of Glasgow. They were always quick to respond to our questions and acted in a friendly and professional manner. Thank you!

Zac · 13 December 2015 · Countrywide Scotland Glasgow West End Sales

★★★★★ 1/5

Google

Very poor experience and I'd be concerend if I was letting property through this agent. As a contractor I was asked by the owner of the property to assess some potential works to their property. It had been set up by the owner that the agent 'Countrywide' would meet me at the property and allow me to carry out a survey for the work invloved. On the survey date I then received a call from countrywide to say that they couldnt make it and I'd need to come into the branch to collect keys. I went into the branch and they didnt know who I was or why I was there but they didnt seem to care either. Very disorganised, poor service but worst of all no security checks were done! I was in normal clothing ( Not work uniform ) I could have been anyone, they did not ask me who I was or what I needed the keys for. They just gave out keys freely. I could have been anyone and I know that if this was my home and my family's safety that was being compromised by giving keys out unchecked and freely I'd be really concerend.

Spuds · 13 December 2015 · Countrywide Scotland Glasgow West End Sales

★★★★★ 5/5

Google

I've used Countrywide (West End) to find a new tenant for a recently vacated property. Not only did they find one within a week but when illness prevented them from taking up the property they found another with a further couple of weeks. The tenant has turned out to be pleasant, reliable and good at looking after our flat. I was kept informed all throughout and a potentially stressful time was extremely well managed. I will certainly continue to use Countrywide.

Ian · 13 December 2015 · Countrywide Scotland Glasgow West End Sales

★★★★★ 5/5

Google

Highly recommend this branch, I have dealt with them for over a year and they have jumped through hoops to sort out any issues I've had. Special thanks goes to Fiona who has managed the process from end to end, given me good advice and most importantly saved me a bunch of money.

Steve · 28 October 2015 · Countrywide Scotland Glasgow Sales

★★★★★ 5/5

Google

I would be more than happy to leave a review regarding my experience with Country wide. Nadia is currently helping me relocate to Glasgow. She has given me advice about the areas of Glasgow that would suite me and also been able to give me price and times of my daily commute to work. Working with Nadia has put my mind at ease and I can concentrate on the move, as she is in contact with me with a selection of flats for me to see. This is a service that I very much appreciate.

Yvonne · 28 October 2015 · Countrywide Scotland Glasgow Sales

★★★★★ 5/5

Google

I would just like to thank Shannon McBride for all her help when letting out my property! It was my first time letting out a property and she explained everything to me, exactly what I needed to do and made the whole process easy and stress free! If I ever need to go through the process again I will be asking for Shannon the next time!

Allan · 26 October 2015 · Countrywide Scotland Shawlands Sales

★★★★★ 4/5

Google

Great customer service , everyone was very helpful and always cheery. Marianne was dealing with my letting and was excellent at explaining everything to me as I had no clue about how to go about letting a property out and she was always very polite. Glad I used Countrywide Shawlands and would recommend to anyone wanting to sell , buy or let property. Neil

Neil · 26 October 2015 · Countrywide Scotland Shawlands Sales

★★★★★ 1/5

Google

Rented a flat from Countrywide (then Merchant Lettings) and can safely say that I will never be going through them again. It took 3 months to get the contract signed for the property which was mostly due to a lack of clarity at the start of the process of what was needed from us. The company is far from transparent meaning that getting anything sorted in the property means going through about 3 or 4 different subsidiary companies of Countrywide with no-one ever taking responsibility for the work being done. Just a nightmare to deal with. Avoid at all costs!

Jocelyn · 13 December 2014 · Countrywide Scotland Glasgow West End Sales

★★★★★ 5/5

Google

Currently have my property managed by the girls at Countrywide Lettings and they have been nothing short of great! I recently moved to England for work and had to move out of my current property and with a sale not looking likely I thought I would try renting for the first time. The manager in the office explained everything to me over the phone and Rachel came out to have a chat with me that reaally put me at ease from the word go. In fact the girls have taken care of everything for me and have kept me informed throughout the entire lettings process. I advertised my property with them in November and was surprised when I received a phone call from one of the girls to tell me that they had let my property in just two weeks and that a tenant was to move in before Xmas! The experience so far has been great and I would not hesitate to recommend the office to any of my friends and family. Thanks girls!!!

David · 13 December 2014 · Countrywide Scotland Glasgow West End Sales

★★★★★ 5/5

Google

I used the Kersland St office when I was moving from the East End to the West End of Glasgow. It was very close to the festive period and I had a limited time to find a flat for my new job. The staff here not only found me a wonderful, affordable, flat on Kew Terrace but they also ensured all of my paperwork was clearly defined and collected without pressure or confusion. The move in was hassle-free and they were always on hand to answer questions or provide contact with my new Landlord when I had concerns. They have been an absolutely fantastic agency to deal with and the West End staff were incredibly helpful leading up to, and ultimately with, my moving in. I have been fortunate that no problems have ever arisen in my time here so my contact with them since then has been very limited. However, in my final few weeks at Kew Terrace I know they will still be offering the same fantastic level of service. It has been a wonderful experience and when I come to rent (or buy) in the future I will certainly be looking towards this Countrywide Scotland Lettings office.

Kris · 13 December 2014 · Countrywide Scotland Glasgow West End Sales

★★★★★ 4/5

Google

I was recommended to use Countrywide to carry out the sale of my house after a very long time with another agency and no success. The difference in professionalism and ability was immediately clear. After a fair evaluation of the property i was handed over to Nicole who managed the marketing and sale of my property very well. i had a good uptake in viewings almost immediately and i was kept up to date getting feedback regularly. after some expected up's and down's i had an offer after 3-4 months and Nicole worked hard in keeping the offer in line with my expectations. I live 200 miles away from the property so the good communication and flexibility shown by Countrywide all through the process was a great advantage for me. I would recommend there services to anyone.

Alex · 12 November 2014 · Countrywide Scotland Hamilton Sales

★★★★★ 5/5

Google

I purchased my new home from Countrywide in Hamilton and was very impressed with the very professional and friendly service. I then decided to sell my old home through Countrywide too and was not disappointed by the consistently high levels of service I experience when buying. Though I have spoken to a number of very polite and helpful people in the Hamilton office, my main point of contact was with Nicole. Who has made the selling process smooth, simple, stress free and has also provided me with a high level of communication at every step. The communication was the highlight of the service I received from the Hamilton office, as it made me feel that my property was being actively promoted and that I was in control of all the facts and kept up to date with all the information regarding viewings and any related feedback. Highly recommended for people who want high levels of communication and activity from their property agents.

Iain · 12 November 2014 · Countrywide Scotland Hamilton Sales

★★★★★ 2/5

Google

Took forever to get my lease application sorted. I found at times they were completely unprofessional in not returning calls, pretending to be on lunch break at 10am, and the quite common "oh our computer system is down, so call back later" which seems to happen throughout the day.

Alice · 28 October 2014 · Countrywide Scotland Glasgow Sales

★★★★★ 1/5

Google

Avoid this letting agency at all costs!! I have rented a property with countrywide for the past 12 months with absolutely no contact from them whatsoever!! Staff at the Candleriggs branch were extremely rude and patronising to my partner and I who were renting for the first time. There is no sense of urgency on there part everything takes so long to process and you are never filled in on the progress of events. After living in the property for 12 months I was offered to extend the lease on the basis of a rent increase!! Another thing on the lead up to the expiry of my lease its almost as if countrywide were trying to avoid me. I have been calling non stop leaving multiple voicemails regarding deposit and return of keys and have yet to gain a response!!! The lease has expired yesterday and I have a feeling they have a sneaky money grabbing trick up there sleeves! I I am absolutely appalled at this service and would recommend to all future buyers to stay well clear of this letting agency.

Kayleigh · 28 October 2014 · Countrywide Scotland Glasgow Sales

★★★★★ 1/5

Google

I began renting a flat with Merchant Lettings who were subsequently bought over by Countrywide. Quite simply, avoid this company completely. Their staff are unhelpful and extremely rude. The way I was spoken to on the phone was ridiculous, particularly by the staff at the Springfield Court office. The only time we heard from them was when they wanted more money from us. They tried to increase our rent with no justification after a year. When we confronted them about it and asked them to present a case for the increase, they backed down. Our flat was burgled and they offered little help or assistance. One particular member of staff must have been deputised by Strathclyde Police as she spent more time on the phone questioning me about how the burglars had got in rather than helping with the aftermath. Also, I had to fight with them to get an additional lock put on the door. They way the handled the check out was very unprofessional to say the least and we were charged 60 pounds for cleaning the flat back to a higher standard than we received it. My advice if you have to deal with them is to be as meticulous and picky with the inventory as possible because they look for anything to charge for at check out. The landlord of the flat we had was in the process of moving all 6 of his properties away from Countrywide at the time of us moving due to the poor service. I will never deal with this mob again. Derek Glasgow

Del · 28 October 2014 · Countrywide Scotland Glasgow Sales

★★★★★ 5/5

Google

Professional service, polite and keeping you up to date with regards to selling our flat. We would like to thank all staff involved and hope to use your services again in the future. Mr & Mrs McPherson

Scott · 26 October 2014 · Countrywide Scotland Kirkintilloch

★★★★★ 5/5

Google

The team at Countrywide Shawlands were great in helping me to find my first home. Thanks guys :)

Greig · 26 October 2014 · Countrywide Scotland Shawlands Sales

★★★★★ 4/5

Google

Of all the estate agents we consulted in the local area, Countrywide stood out for not succumbing to the idea of a depressed market. They gave a guide price £20-30,000 in excess of three other reputable agents, and worked with us to achieve this within two months of taking our flat to market.

Ruby · 26 October 2014 · Countrywide Scotland Shawlands Sales

★★★★★ 4/5

Google

I have recently sold my mother's flat through Countrywide's Shawlands branch. Susan Laisen was my contact. Throughout the whole process that took six months, I received regular up dates from Susan, who dutifully followed through with every viewer. They were very competitive with their charges, but you could add additional marketing should you wish to. I would be happy to recommend Countrywide to anyone selling a property.

Michael · 26 October 2014 · Countrywide Scotland Shawlands Sales