Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,449 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,449 reviews on four platforms, rated 4.8 out of 5 overall.
2,296
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
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Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2014. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 2,284 reviews on Google only. Show every review
5/5
GoogleThank you Coopers. Being a first time buyer was daunting but Coopers held my hand through the whole process. Daniel was my main point of contact. I will not hesitate in recommending them.
Dear Emma, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleDaniel was extremely patient and pleasant in his demeanour. His knowledge of the properties was commendable and we had a great experience. Thank you.
Dear Ashutosh, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleLuca has agreed to do some viewings with me out of hours, due to my work hours, and not being available on the weekend's. He is very professional and has continually sent me properties which I may be interested in viewing. Highly recommend Coopers and Luca if you're searching for a property.
Dear Ben, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleHuge thank you to Luca at Ruislip Manor who provided an excellent service throughout my search. He always went out of his way to help with the offer that was finally accepted on the property in Ruislip. Luca always kept in contact and kept me updated throughout the process. Many thanks Coopers!
Dear Elissa, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleLuca Beltrami was brilliant - very efficient and professional. The branch as a whole were all very helpful. I would highly recommend this branch.
Dear Laila, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI simply cannot thank this branch enough for the dedication which Coopers and especially Nicola Lamb for their hard work in helping me in locating property. I had an extremely positive experience and would like to praise Nicola for her professionalism and helpfulness during this sometimes challenging process. I would highly recommend!
Dear George, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleNicola Lamb offered great customer service, really polite and knew exactly what she was talking about. Very professional staff member, what a lovely person to! All the best.
Dear Josh, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola has been doing such a good job for you, we're looking forward to working with you in the future. Thanks again, Coopers
5/5
GoogleI have recently been going out viewing with Nicola lamb who has helped me look for my first property , Nicola was very helpful and informative. Due to coopers great service and efficiency, I would highly recommend them. Thank you coopers and to Nicola.
Dear Poppy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleNicola Lamb offered great customer service, really polite and knew exactly what she was talking about. Very professional staff member, what a lovely person to! All the best.
Dear Josh, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola has been doing such a good job for you, we're looking forward to working with you in the future. Thanks again, Coopers
5/5
GoogleVery helpful
Dear Tejas, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI recently enquires about a property to buy in Coopers Ruislip Manor and Ryan was nothing but helpful and informative. I would highly recommend.
Dear Paige, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleRating only, no written review.
Dear George, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI have used Coopers for a number of years as letting agents and am very happy with how Stacey has managed the property for me. She keeps me informed of any issues that arise and deals with them quickly and efficiently.
Dear Mark, We really appreciate you taking the time to leave us a 5 star review, thankyou! It's so good to hear that you're enjoying working with Stacey and that she is doing a great job for you. We look forward to continuing our excellent relationship. Best Regards, Coopers
5/5
GoogleI would definitely recommend Coopers, the staff are fantastic. We had an exceptional service from Abbi, Rhys and Rob when we sold our house, and especially Paige who excecuted our entire transaction, she went out of her way, so professional and polite. Thank you so much.
Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team in Hillingdon did such a good job for you, we hope you enjoy your new home and wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleRecently sold our house with Coopers and have been really impressed with their service. We had 3 of the main agents to value our house and we felt most confident with Stephen Nuttall of Coopers. Russell and Kayleigh have both been excellent throughout the process and we would definitely recommend them. I am a business owner myself so have high expectations and I can testify that they did a super job.
Dear Selwyn, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the Ickenham did such a good job for you, we hope you enjoy your new home and we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleRating only, no written review.
Dear Emad, Thank you very much for your five star review, we appreciate your feedback! Regards Coopers Residential
5/5
GoogleMollie Kelsey Mollie, Wow the day we called Coopers Hillingdon and you took that call you made a promise to find us a place and indeed you did. Your prompt response and friendly personality did it all.You are very precise , knowing your clients needs straight away ,avoiding time waisting. Excellent customer service Mollie , you are our Star, keep it up.Robinwood Grove is a very quiet and private place to live ,Great Landlord willing to deal with any issues .Thanks again you now have a loyal Tenant . Angela and Graham
Dear Angela This is great to hear! Thank you very much for taking the time to write to us and to leave Mollie a 5 star review. Thank you in particular for acknowledging Mollie's friendly personality and excellent customer service. We wish you all the best in your new home in Robinwood Grove. Regards Coopers Residential
5/5
GoogleMatthew Jacobs has been amazing in helping me to find a flat to rent. He would make sure he fully understood my current circumstances in order to not waste my time in showing me unsuitable properties. He was quick in answering my queries and always professional. I really appreciated his help and I wish all the letting agents were like him!
Dear Angelika, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew has been doing such a good job for you we're looking forward to working with you in the future. Thanks again, Coopers
5/5
GoogleFriendly, kind, helpful and extremely professional at the same time. Coopers really reduced to zero the stress and headaches of finding a wonderful accommodation after relocating from Italy. Also, kudos to them for their transparency and providing all the necessary information and details beforehand. And last but not least, a huge thank to Kayleigh for her exceptional support!
Dear David, Relocating is always a difficult process, we're happy that we've made the process as stress free as possible for you. Your acknowledgment of the helpful and professional service you've received is greatly appreciated. We wish you all the best in the future. All the best Regards Coopers Residential
5/5
GoogleWe bought a property from the Coopers team in Uxbridge, and they were extremely helpful and friendly. Matthew showed us the house we ended up buying, and helped us make some important decisions regarding our purchase, while Paige was there throughout the process to help follow up with solicitors, mortgage brokers etc. We also received a lovely (and useful!) hamper on completion day which was a wonderful welcoming surprise.
Good Afternoon, Thank you very much for your review. Fantastic to hear you bought your property through Coopers and you found the service and advice to be helpful and friendly. The process can be a difficult one so we're pleased we've made this journey a better one for you. Also great to hear you enjoyed the hamper. If you have a chance please do send us a photo or short video of your homemovebox on Twitter, Facebook or Instagram as you could win £150 John Lewis vouchers. All the best in the future Regards Coopers Residential
5/5
GoogleMe and my partner was looking for a lovely studio flat to move within Uxbridge area, and we find some options from Coopers Lettings agency Uxbridge. I gave them a call and spoke to Michael who was very kind, and really helpful. He made up the view appointment for us, straight on the next day, and showed the property to us. Thereafter, he was also very helpful to manage to set up all the paperwork, and to get trough the procedure without any inconvenience. I would definitely recommend this agency to whoever want to find a good place and Michael as the person, who provides a help to you, from the first visit of the property, until the day of the key collection and maybe even after.
Dear Palmita, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Michael did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleWe used Coopers of Uxbridge after a successful sale by the same agents at the Ickenham office and we are pleased to say we have had a repeat performance. Fundamentally Greg and his team did an excellent job they found us a very good buyer and achieved a very good price despite the prevailing uncertainty in the market and extensive and numerous new developments in the very close vicinity. Don't be put off by the modest office space they did a great job, thank you.
Dear Mark, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and the team at Uxbridge did such a good job for you, we hope you enjoy your new home and wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI was very impressed by the service Coopers in Uxbridge provided. Greg (Sales Director) in particular helped make the process of selling our property relatively straightforward. He was always available to provide personal assistance often at short notice. This included coming to visit us to talk through complicated aspects of the sale and even providing additional advice and support about the property we were buying through another agent which went beyond the standard remit of the agent. I would recommend Coopers to anybody looking for a good Estate Agent.
Dear Matthew, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg has been doing such a good job for you throughout what we know is always a difficult process, we're looking forward to working with you in the future. Thanks again, Coopers
5/5
GoogleWe happened to meet Mollie Kelsey at Coopers during our property search last week. She is such a delightful person. She went above and beyond to help us find a property on a really short notice. She quickly understood our requirements and preferences. We were very happy with the personalized service we received. She showed immense patience and support throughout. We would definitely get in touch with her again need it be and recommend her to anyone in the process of property search.
Dear Amber, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Mollie did such a good job for you. We're looking forward to working with you in the future and hope you enjoy your new home! Thanks again, Coopers
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.
